Working at Discover | Glassdoor

Discover Overview

Riverwoods, IL
10000+ employees
1986
Company - Public (DFS)
Finance
$5 to $10 billion (USD) per year
Discover Financial Services (NYSE: DFS) is a direct banking and payment services company with one of the most recognized brands in U.S. financial services. Since its inception in 1986, the company has become one ... Read more

Mission: Discover Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things ... Read more


Glassdoor Awards

Highest Rated CEOs: 2017 (#69)

Discover – Why Work For Us?


We Want to Meet You

You can make an impact. Whether it’s developing corporate strategy, innovating new services or supporting IT needs, every employee has the opportunity to be a vital part of our business and make a real difference in people’s lives. It’s the heart of what we do.

We’re a direct banking and payment services company with one of the most recognized brands in U.S. financial services. Our employees have always played a big part in our success. We support, challenge and inspire employees to continually develop their skills, advance their career and help grow our business.


We’re With You

We support you with the same dedication we bring to all our customers. Our comprehensive benefits package features first-class medical insurance, financial planning support and perks designed to help you reach your goals and live a rich, healthy life.

  • Health & Insurance
  • Financial Wellness
  • Vacation &Holidays
  • Additional Perks

 

Love Where You Work

We tirelessly embrace innovation, collaboration and openness in everything we do. It’s part of the core values that drive our success and make Discover a place where people love to work. By doing the right thing and treating people with respect, we’re building a thriving culture that celebrates service, diversity and enthusiasm.

  • Doing the Right Thing
  • Innovation
  • Simplicity
  • Collaboration
  • Openness
  • Volunteerism
  • Enthusiasm
  • Respect


Together We Can Do Wonders

Every employee brings unique perspectives, ideas and background to the company. We believe that diversity and inclusion are a driving force in our growth and success. Our Employee Connection Groups are an exciting way for employees to support and get involved with our diversity and inclusion initiatives.

 

 

We Put Customers First

Our company is built on a legacy of innovation and customer service.  Back in 1986, we introduced the first cash rewards credit card. It was game-changing idea that put the needs of the customer first by offering features they wanted but couldn’t find in a credit card. We’ve never lost sight of our heritage and continue to listen carefully to our customers so we can develop products and programs that enrich their lives.

Discover Reviews

3.6
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  • "Senior Manager"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Riverwoods, IL
    Former Employee - Senior Manager in Riverwoods, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Discover full-time (More than 3 years)

    Pros

    Great company culture--key leaders strive to ensure work-life balance for their employees. Casual dress code, flexible hours, options for working remotely and very nice corporate campus.

    Cons

    Hierarchical structure often results in long waits for decisions. Focus on mitigating risk often hinders innovation.

See All 1,370 Reviews

Discover Interviews

Experience

Experience
64%
16%
18%

Getting an Interview

Getting an Interview
55%
14%
11%
10
6
1
1

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Linux Administrator Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience

    Application

    I applied through other source. I interviewed at Discover.

    Interview

    K. from HR reached out to me via Linkedin. She scheduled the initial phone screening (15 mins), and then asked me to email my resume if I decide to proceed. Couple days later I've replied back confirming my interest, but... since then 3 weeks of dead silence. Usually, this type of HR handling I would expect from headhunters and non-affiliated recruiters, but rarely get such unprofessional treatment from actual companies.

    Gradually I've raised my standards for responding to job inquires and now reject most of them from the start. The HR and recruiters cohorts do not recognize the damage they causing to their own industry and profession.

    Interview Questions

See All 430 Interviews

Discover Awards & Accolades

  • 100 Top Workplaces, Chicago Tribune, 2016
  • 2016 Computerworld “Best Places to Work” Award, ComputerWorld, 2016
  • Credit Card Customer Satisfaction, J.D. Power, 2016
  • 2016 InformationWeek Elite 100 IT Hero Award, InformationWeek, 2016
  • 2016 CIO 100 Award, CIO, 2016
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