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Discover Overview

  • Riverwoods, IL
  • 1001 to 5000 Employees
  • 1985
  • Company - Public (DFS)
  • Banking & Lending
  • $25 to $100 million (USD)

A History of Innovation. In 1986, we introduced our cash back credit card that rewards loyalty. Since then, we’ve continued to challenge the industry with other innovations, including the Freeze it® on/off switch to prevent new purchases on misplaced cards. Discover. A brighter ...
Mission: To help people spend smarter, manage debt better and save more so they can achieve a brighter financial future.

Glassdoor Awards

Best Places to Work: 2021 (#92)

Top CEOs: 2018 (#84), 2017 (#69)

Company Updates

May 30, 2023
Company News
We are pleased to share our first Environmental, Social, and Governance (ESG) report. The report highlights DEI&I North Star goals, as well as new social impact and environmental goals. To read the full report, visit
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ESG Report: Home
April 4, 2023
We're proud to share—Discover is one of Fortune's 100 Best Companies to Work For®! Results of this recognition are given based on employee feedback, so we want to give a huge "thank you" to all who are part of #LifeAtDiscover. It is our culture and people who are the driving force behind our success, and we are so grateful for YOU! Read more here: and check out the full list here: #GPTWCertified #BestWorkplace #100BestCos
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The latest conversations about Finance

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Commercial Customer Service Representative

What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.




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Discover Reviews

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Approve of CEO
Discover CEO Roger Hochschild
Roger Hochschild
1,057 Ratings
Featured Review
Current Employee

"I love my job so much!"

Mar 16, 2023 - Senior Fraud Investigator
Positive Outlook
Approves of CEO


I am a natural investigator, I started with an entry level job in the fraud department and moved my way up in one year to fraud investigations! I love discover card so much it’s really a great


I wish they would let me change my schedule the hours are the only thing I don’t like

Advice to Management

Cycle the schedules for employees more opportunities to take earlier shifts
See All 4,028 Reviews

Discover Photos

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Discover Interviews

Getting an Interview
Applied online61%
Campus Recruiting12%
Employee Referral11%

  1. Featured Interview

    Fraud Customer Service Representative Interview

    Anonymous Employee in United States
    Accepted Offer
    Positive Experience
    Easy Interview

    I applied online. I interviewed at Discover (United States) in Sep 2022


    Applied took pyrometrics exam a week later got a text to schedule a time to talk same day after initial interview later that day did a video interview and offered position at the end of call it didn’t feel like an interview just be yourself also listened to calls

    Tell me about a time when you had to problem solve Tell me about time had to deal with a difficult customer what do you say?

    Answer Question

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Discover Awards & Accolades

  • America's Best Large EmployersForbes2023
  • Best Workplaces for WomenGPTW - Great Place To Work2022
  • Best Places to Work in ITComputerworld2022
  • Human Rights Campaign’s (HRC) Corporate Equality Index – perfect score of 100%The Human Rights Campaign Foundation2022
  • Great Place to Work Certified, Great Place to Work, 2022Great Place to Work® (GPTW)2022

Popular Careers with Discover Job Seekers


Discover FAQ

(62 Questions)

All answers shown come directly from Discover Reviews and are not edited or altered.

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What is paid time off like at Discover?

...Fairly flexible with working from home, but can depend on management Good amount of PTO Decent benefits...

November 3, 2022

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