- Riverwoods, IL
- 1001 to 5000 Employees
- Company - Public (DFS)
- Banking & Lending
- $25 to $100 million (USD)
Commercial Customer Service Representative
What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.
Got a burning question about Discover? Just ask!
On Fishbowl, you can share insights and advice anonymously with Discover employees and get real answers from people on the inside.
What are your colleagues talking about?
"I love my job so much!"
ProsI am a natural investigator, I started with an entry level job in the fraud department and moved my way up in one year to fraud investigations! I love discover card so much it’s really a great
ConsI wish they would let me change my schedule the hours are the only thing I don’t like
Advice to ManagementCycle the schedules for employees more opportunities to take earlier shifts
Discover Photos+ Add Photo
- Featured Interview
Fraud Customer Service Representative InterviewAnonymous Employee in United StatesAccepted OfferPositive ExperienceEasy InterviewApplication
I applied online. I interviewed at Discover (United States) in Sep 2022
InterviewApplied took pyrometrics exam a week later got a text to schedule a time to talk same day after initial interview later that day did a video interview and offered position at the end of call it didn’t feel like an interview just be yourself also listened to callsInterview
Tell me about a time when you had to problem solve Tell me about time had to deal with a difficult customer what do you say?Answer Question
See All 894 interviews
Discover Awards & Accolades
- America's Best Large Employers, Forbes, 2023
- Best Workplaces for Women, GPTW - Great Place To Work, 2022
- Best Places to Work in IT, Computerworld, 2022
- Human Rights Campaign’s (HRC) Corporate Equality Index – perfect score of 100%, The Human Rights Campaign Foundation, 2022
- Great Place to Work Certified, Great Place to Work, 2022, Great Place to Work® (GPTW), 2022
Popular Careers with Discover Job Seekers
All answers shown come directly from Discover Reviews and are not edited or altered.
What is paid time off like at Discover?
...Fairly flexible with working from home, but can depend on management Good amount of PTO Decent benefits...
November 3, 2022
People Also Ask about Discover
To get a job at Discover, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Discover and prepare for tough questions.