Working at Discover | Glassdoor

Discover Overview

Riverwoods, IL
10000+ employees
1986
Company - Public (DFS)
Lending
$5 to $10 billion (USD) per year
Join Discover Financial Services and make a difference working in a culture that thrives on customer-focused innovation.

A History of Innovation
In 1986, we introduced our cash back credit card that rewards loyalty. Since then, we’ve ... Read more

Mission: To help people spend smarter, manage debt better and save more so they can achieve a brighter financial future.


Glassdoor Awards

Top CEOs: 2017 (#69), 2018 (#84)

Company Updates

  • The Effect of Money on Your Body and Your Emotions - http://glassdoor.com/slink.htm?key=vQSph

    The Effect of Money on your Emotions

    To cultivate a more positive money mindset, it's important to have an honest conversation with yourself. Use this infographic to learn more about how money affects your emotions, as well as how to have a more positive relationship with your finances.

  • Meet Nicholas, a Senior Data Engineer on our Business Technology team. Learn how he helps make our platform more accessible and user-friendly: http://glassdoor.com/slink.htm?key=vQSYT

    It's very rewarding to see the results of your hard work in action - Discover Card CWS

    Name: Nicholas Job Title: Senior Data Engineer, Business Technology How have you made a difference at Discover? I joined the Business Technology team at Discover in the summer of 2017 when Amazon Web Services (AWS) was very new. Our Business Technology goals are focused on using the next generation of automation and analytical tools, while ...

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Discover – Why Work For Us?



Work for a company you can feel good about
. In 1986, we introduced our cash rewards credit card. It was innovative based on one simple, yet very important idea—that our customers deserve to feel appreciated; that we owe them the best experience possible. Since then, we’ve continued to be innovative—relentlessly pursuing better customer financial solutions and holding each solution up against the question: “Is this good for the customer?” If this makes sense to you—if it fits your vision about what a company should be—we want to talk to you.

Start enjoying great benefits Day 1 — On the day you start, you are able to take advantage of benefits like top-notch medical, dental and vision coverage, a 401(k) with a generous company match, and even tuition reimbursement and an amazing employee referral program.



At Discover, you get more than a paycheck—you get a sense of belonging. That’s because we’ve got a casual, friendly atmosphere that’s big on getting things done and making a difference for customers and communities. In fact, every year, our employees give back by donating thousands of dollars and volunteer hours helping worthy causes, including building local playgrounds. Plus, we celebrate diversity through our many Employee Resource Groups that give employees ways to support each other and promote inclusion. If this sounds like a place you’d be proud of, come talk to us.

Discover Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability.

Discover will pay for the cost of select online bachelor’s degree. Books, tuition, required fees… everything is included. And from the first day on the job, every U.S.-based, full-time and flex part-time employee is eligible to apply. Select online degree programs are available from three top participating universities: University of Florida (via UF online), Wilmington University and Brandman University. You can apply to any of these three and pursue a range of business-focused degrees. We believe offering this level of educational opportunity and education assistance truly reflects our commitment to employee advancement and our corporate mission, “To help people spend smarter, manage debt better and save more so they achieve a brighter financial future.”

For more information about the Discover College Commitment program, including eligibility requirements, please visit https://www.mydiscoverbenefits.com/keyword/education-assistance/.

Discover Reviews

3.7
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Recommend to a friend
Approve of CEO
Discover CEO Roger Hochschild
Roger Hochschild
2 Ratings
  • "Best Place I've Ever Worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Discover full-time

    Pros

    l can only speak to my department but the pay was great, the management was solid, and work was fairly easy.

    Cons

    Little room to advance until you wanted to do management. Multiple computer systems that did not share customer information. Ever changing processes and procedures.

See All 1,736 Reviews

Discover Photos

Discover photo of: We have fun!
Discover photo of: We love our vets!
Discover photo of: Just add color...
Discover photo of: Meeting at our Riverwoods Office
Discover photo of: Their family is our family!
Discover photo of: We run together!
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Discover Interviews

Experience

Experience
65%
16%
19%

Getting an Interview

Getting an Interview
54%
15%
12%
10
6
2
1

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (14)  

    Digital Project Manager Interview

    Anonymous Interview Candidate in Riverwoods, IL
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Discover (Riverwoods, IL) in May 2017.

    Interview

    Completed a phone interview, then a month later visited the corporate office in Riverwoods, IL for an in-person interview. Discover offered to fly me & cover hotel since I was from out of town. I drove instead so they covered gas. Very nice of them and appreciated. The interview lasted 4 hours. Met a series of people from Director, to Supervisor, to Managers to the team from different departments. All were very nice. Questions were easy. They were more focused on describing to me what the job would be, and my experience in similar roles. The only issue was in logistics with the conference room HR has placed the interview in. The room I was supposed to be in was not available due to office renovation, so they had me in an impromptu room which made it a bit difficult for everyone else to find the right room I was in.

    Interview Questions

    • Are you comfortable with PowerPoint?   2 Answers
    • Describe a time you've had to change management's mind.   Answer Question
    • Describe a time you've had to work with senior management on a past project.   Answer Question
See All 512 Interviews

Discover Awards & Accolades

  • 2017 Best Place to Work in IT, ComputerWorld, 2017
  • 2018 Best Companies To Work For Millennials, Women's Choice, 2018
  • Top 50 Employers, Equal Opportunity Publication, 2018
  • 2018 Best Places to Work for LGBTQ Equality, The Human Rights Campaign, 2018
  • 250 Best Employers for Diversity, Forbes, 2018
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