Working at Discover | Glassdoor

Discover Overview

Riverwoods, IL
10000+ employees
1986
Company - Public (DFS)
Lending
$5 to $10 billion (USD) per year
Join Discover Financial Services and make a difference working in a culture that thrives on customer-focused innovation.

A History of Innovation
In 1986, we introduced our cash back credit card that rewards loyalty. Since then, we’ve ... Read more

Mission: To help people spend smarter, manage debt better and save more so they can achieve a brighter financial future.


Glassdoor Awards

Top CEOs: 2017 (#69), 2018 (#84)

Company Updates

  • Meet Jessica, a Lead Auditor in our Internal Audit Team.

    "Every day, I get to ask the question, 'What are were doing to mitigate risk?' I also have the chance to LEARN and be CHALLENGED. No one day is the same and I love getting to meet so many people across the organization and hear about the role they play in making Discover possible for our customers."

    Read her story here:
    http://glassdoor.com/slink.htm?key=vMAQ9

    "Being part of something bigger than yourself"

    As an auditor, I serve as the 3rd line of defense to make sure that Discover has controls in place to mitigate risk for both our customers and the organization. Internal Audit is the voice of reason for the organization. We are passionate about the success of Discover products, processes, and controls.

  • Discover’s Law Department Takes a Unique Approach to Diversity and Inclusion Efforts via American Bar Association - http://glassdoor.com/slink.htm?key=vMAWb

    Discover's Law Department Takes a Unique Approach to Diversity and Inclusion Efforts

    Discover's Law Department believes it is in a unique position to hold law firms accountable for enhancing their diversity and ultimately affect the diversity of the legal profession as a whole. This belief led to creating a scorecard to assess law firm diversity programs, including the hiring, promotion, and retention of diverse attorneys.

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Discover – Why Work For Us?



Work for a company you can feel good about
. In 1986, we introduced our cash rewards credit card. It was innovative based on one simple, yet very important idea—that our customers deserve to feel appreciated; that we owe them the best experience possible. Since then, we’ve continued to be innovative—relentlessly pursuing better customer financial solutions and holding each solution up against the question: “Is this good for the customer?” If this makes sense to you—if it fits your vision about what a company should be—we want to talk to you.

Start enjoying great benefits Day 1 — On the day you start, you are able to take advantage of benefits like top-notch medical, dental and vision coverage, a 401(k) with a generous company match, and even tuition reimbursement and an amazing employee referral program.



At Discover, you get more than a paycheck—you get a sense of belonging. That’s because we’ve got a casual, friendly atmosphere that’s big on getting things done and making a difference for customers and communities. In fact, every year, our employees give back by donating thousands of dollars and volunteer hours helping worthy causes, including building local playgrounds. Plus, we celebrate diversity through our many Employee Resource Groups that give employees ways to support each other and promote inclusion. If this sounds like a place you’d be proud of, come talk to us.

Discover Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability.

Discover will pay for the cost of select online bachelor’s degree. Books, tuition, required fees… everything is included. And from the first day on the job, every U.S.-based, full-time and flex part-time employee is eligible to apply. Select online degree programs are available from three top participating universities: University of Florida (via UF online), Wilmington University and Brandman University. You can apply to any of these three and pursue a range of business-focused degrees. We believe offering this level of educational opportunity and education assistance truly reflects our commitment to employee advancement and our corporate mission, “To help people spend smarter, manage debt better and save more so they achieve a brighter financial future.”

For more information about the Discover College Commitment program, including eligibility requirements, please visit https://www.mydiscoverbenefits.com/keyword/education-assistance/.

Discover Reviews

3.6
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Discover CEO Roger Hochschild
Roger Hochschild
47 Ratings
  • "Great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Riverwoods, IL
    Current Employee - Anonymous Employee in Riverwoods, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discover full-time (More than 3 years)

    Pros

    Outstanding benefits and good people

    Cons

    Slightly less inovative than its competitors

See All 1,811 Reviews

Discover Photos

Discover photo of: We have fun!
Discover photo of: We love our vets!
Discover photo of: Just add color...
Discover photo of: Meeting at our Riverwoods Office
Discover photo of: Their family is our family!
Discover photo of: We run together!
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Discover Interviews

Experience

Experience
65%
16%
19%

Getting an Interview

Getting an Interview
57%
15%
12%
9
5
1
1

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (21)  

    Digital Project Manager Interview

    Anonymous Interview Candidate in Riverwoods, IL
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Discover (Riverwoods, IL) in May 2017.

    Interview

    Completed a phone interview, then a month later visited the corporate office in Riverwoods, IL for an in-person interview. Discover offered to fly me & cover hotel since I was from out of town. I drove instead so they covered gas. Very nice of them and appreciated. The interview lasted 4 hours. Met a series of people from Director, to Supervisor, to Managers to the team from different departments. All were very nice. Questions were easy. They were more focused on describing to me what the job would be, and my experience in similar roles. The only issue was in logistics with the conference room HR has placed the interview in. The room I was supposed to be in was not available due to office renovation, so they had me in an impromptu room which made it a bit difficult for everyone else to find the right room I was in.

    Interview Questions

    • Are you comfortable with PowerPoint?   3 Answers
    • Describe a time you've had to change management's mind.   Answer Question
    • Describe a time you've had to work with senior management on a past project.   Answer Question
See All 539 Interviews

Discover Awards & Accolades

  • 2017 Best Place to Work in IT, ComputerWorld, 2017
  • 2018 Best Companies To Work For Millennials, Women's Choice, 2018
  • Top 50 Employers, Equal Opportunity Publication, 2018
  • 2018 Best Places to Work for LGBTQ Equality, The Human Rights Campaign, 2018
  • 250 Best Employers for Diversity, Forbes, 2018
See More

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