Working at Discover | Glassdoor

Discover Overview

Riverwoods, IL
10000+ employees
1986
Company - Public (DFS)
Finance
$5 to $10 billion (USD) per year
About Discover

Discover Financial Services (NYSE: DFS) is a direct banking and payment services company with one of the most recognized brands in U.S. financial services. Since its inception in 1986, the company has become one of the largest card issuers in ... Read more

Mission: Discover Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things ... Read more

Discover – Why Work For Us?


We Want to Meet You

You can make an impact. Whether it’s developing corporate strategy, innovating new services or supporting IT needs, every employee has the opportunity to be a vital part of our business and make a real difference in people’s lives. It’s the heart of what we do.

We’re a direct banking and payment services company with one of the most recognized brands in U.S. financial services. Our employees have always played a big part in our success. We support, challenge and inspire employees to continually develop their skills, advance their career and help grow our business.

Love Where You Work

We tirelessly embrace innovation, collaboration and openness in everything we do. It’s part of the core values that drive our success and make Discover a place where people love to work. By doing the right thing and treating people with respect, we’re building a thriving culture that celebrates service, diversity and enthusiasm.

 

  • Doing the Right Thing
  • Innovation
  • Simplicity
  • Collaboration
  • Openness
  • Volunteerism
  • Enthusiasm
  • Respect


We Put Customers First

Our company is built on a legacy of innovation and customer service.  Back in 1986, we introduced the first cash rewards credit card. It was game-changing idea that put the needs of the customer first by offering features they wanted but couldn’t find in a credit card. We’ve never lost sight of our heritage and continue to listen carefully to our customers so we can develop products and programs that enrich their lives.

We’re With You

We support you with the same dedication we bring to all our customers. Our comprehensive benefits package features first-class medical insurance, financial planning support and perks designed to help you reach your goals and live a rich, healthy life.


Health & Insurance

Financial Wellness

Vacation &Holidays

Additional Perks

 

Together We Can Do Wonders

Every employee brings unique perspectives, ideas and background to the company. We believe that diversity and inclusion are a driving force in our growth and success. Our Employee Connection Groups are an exciting way for employees to support and get involved with our diversity and inclusion initiatives.

 

 

Discover Reviews

3.7
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Discover Chairman & CEO David W. Nelms
David W. Nelms
626 Ratings
  • "Cares about employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Manager in Salt Lake City, UT
    Current Employee - Senior Account Manager in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discover full-time (More than a year)

    Pros

    Opportunities for advancement
    Management listens
    Great pay and benefits
    Aim to make work fun

    Cons

    The commute kind of sucked for me but other than that, no cons.

    Advice to Management

    None.

See All 1,316 Reviews

Discover Interviews

Interview Experience

Interview Experience
65%
16%
17%

Getting an Interview

Getting an Interview
54%
15%
10%
10
7
1
0

Interview Difficulty

2.7
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Intern Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Discover.

    Interview

    Had a phone screening, then three phone interviews. Phone screening asked about qualifications and resume. First phone interview was behavioral questions, second was just a casual conversation, third was an opportunity to ask questions. Very friendly people. Genuinely wanted to get to know me.

    Interview Questions

    • Give an example of a time when you had to work on a project, but had a lot of other work to get done simultaneously   Answer Question
See All 402 Interviews

Discover Awards & Accolades

  • 100 Top Workplaces, Chicago Tribune, 2016
  • 2016 Computerworld “Best Places to Work” Award, ComputerWorld, 2016
  • Credit Card Customer Satisfaction, J.D. Power, 2016
  • 2016 InformationWeek Elite 100 IT Hero Award, InformationWeek, 2016
  • 2016 CIO 100 Award, CIO, 2016
See More

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