I have been working at Divers Alert Network full-time (More than 5 years)
- Well recognized and respected among scuba divers. - If DAN has helped you, then you're an evangelist for life. These folks are a true value of the DAN brand. - The Medical Department part of the company really helps make the sport of diving more safe. - DAN helps injured divers in need and it feels good to be a part of that.
-A shift was made to focus more on the business and making money and less on connecting with scuba industry -They RIFFed most of the employees with strong ties to the scuba industry and no longer have anyone to champion the voice of their customers - Many employees live in fear of getting laid off - If you don't like the CEO, don't worry, the BOD will fire them - The progress of the company only moves as fast as the bottleneck at the top - Top executives micro manage every department
Advice to Management
- The industry has a strong "one of us" culture. If you're not a diver then you just don't understand. - DAN doesn't recognize this and is thus moving in the direction of being an outsider. - Move away from keeping the meek employees who surcumb to management demands. Hire good employees and let them shine.
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