Working at Dixons Retail | Glassdoor

Dixons Retail Overview

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Hemel Hempstead, England (UK)
5001 to 10000 employees
1937
Company - Public (DXNS)
Retail
$10 to $25 million (USD) per year
Argos, John Lewis, Amazon

Dixons Retail Reviews

3.1
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Dixons Retail Group CEO Sebastian James
Sebastian James
51 Ratings
  • "Sales focused"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Bath, ME
    Former Employee - Sales Assistant in Bath, ME
    Recommends
    Positive Outlook

    I worked at Dixons Retail part-time (More than a year)

    Pros

    Get to see the latest technology, learn new skills, 10% discount, easy career progression to a certain point. A competitive work environment. Being able to teach customers about something you're passionate about.

    Cons

    Sales first customers second, constant push for you to sell a certain percentage of add ons like insurance then having to deal with angry customers when the insurance hasn't covered something. Standard Retail environment complaints

    Advice to Management

    Find a balance between customer service and sales that doesn't make your employees appear like vultures to your customers. Know How (if thats still a thing) doesn't work.

See All 112 Reviews

Dixons Retail Photos

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Dixons Retail photo of: Dixons interior
Dixons Retail photo of: Clock in Clock out
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Dixons Retail Interviews

Experience

Experience
75%
18%
6%

Getting an Interview

Getting an Interview
66%
20%
13%

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1.  

    Content Publisher In English Interview

    Anonymous Interview Candidate in Brno (Czech Republic)
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Dixons Retail (Brno (Czech Republic)) in October 2015.

    Interview

    I received a call after business hours from a Dixons Retail recruiter inquiring if I was “still interested in the position.” (I applied for this position 2 days previously!) After establishing that yes, I was still interested, the THIRD question the recruiter asked was my salary expectation. I thought that that question was inappropriate so early in the interview process and refused to answer. The recruiter then said, “We have nothing further to discuss.” The interview then terminated by mutual consent.

    Interview Questions

    • No real questions.The recruiter was only interested in how much money I wanted.   Answer Question
See All 18 Interviews

Dixons Retail Awards & Accolades

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