Working at Dollar Bank | Glassdoor

Dollar Bank Overview

Pittsburgh, PA
1001 to 5000 employees
Company - Private
Banks & Credit Unions
$100 to $500 million (USD) per year

Working at Dollar Bank

Founded in 1855, Dollar Bank serves business and retail customers from more than 60 branches and loan offices in the Pittsburgh and Cleveland metropolitan areas. Serving consumers and small business clients, the bank offers standard products such as checking and savings ... Read more

Dollar Bank – Why Work For Us?

Our roots are deeply tied to the people, commerce and values of the western Pennsylvania and northeastern Ohio regions. For 160 years, Dollar Bank has grown to become a large, full service, regional bank committed to providing the highest quality of banking services to individuals and businesses. Today, Dollar Bank operates more than 60 branch offices and loan centers throughout the Pittsburgh and Cleveland metropolitan areas.

Mutually Inspired

How mutuality has inspired solid growth.
Dollar Bank has a position of safety and soundness that is envied by other financial institutions. As the largest independent mutual bank in the nation, Dollar Bank has no shareholders to answer to and therefore is not fixated on stock price. * We are able to focus solely on Dollar Bank customers... the products that meet their needs, the services that offer them convenience and a banking experience that lets them know that they are what is most important to this institution.

Commitment to longevity is also apparent in the day-to-day management of our institution...

  • Dollar Bank has never participated in sub-prime lending.
  • The quality of our loan portfolio remains strong and we continue to lend money to individuals and businesses.
  • Federal government regulators have consistently considered Dollar Bank as “well capitalized”, which represents the highest category of financial strength and soundness.
  • Semi Annual Statement of Condition 2015

Mutuality inspires our customers and communities.
Banking services are fundamental to daily life. Individuals are free to pursue their dreams (be inspired) when they are not preoccupied with the safety of their life savings, the reliability of the service behind their bill payments or the ability to finance homes or education.

Dollar Bank knows the people and the communities that we serve. Our employees live and work in these communities. They participate in the decisions of local business organizations. This local knowledge is reflected in the loans we underwrite and the causes we support as an institution and member of the community.

A community's success relies upon the businesses that make up that community... their dependability, integrity and availability to those individuals that rely upon them. Dollar Bank's presence as an employer and as a lending institution, as well as the banking services provided has served our communities well for over 150 years.

Here For the Future 
At its core, banking has always been a business of responsibility and earning the confidence of our customers. The leaders of Dollar Bank feel an intense responsibility to remain independent and provide products and services that grow out of understanding our customers' needs, both individual and business. That is what has set Dollar Bank apart in the minds of our customers and has made us one of the oldest continuously operating banks in our region. That's what will carry Dollar Bank into the future.

Dollar Bank Community Involvement in Pittsburgh and Cleveland

Dollar Bank has a long history of involvement in programs that benefit the southwestern Pennsylvania and northeastern Ohio regions.

Dollar Bank has used its financial expertise to create our Mortgages For Mothers Program, which offers credit counseling and mortgage programs to make homeownership an affordable option to families of whatever means. We also host a variety of Home Buying, Identity Theft, Home Improvement and Reverse Mortgage Seminars educating the public about these important financial issues.

In addition, our employees actively support the Boys & Girls Clubs of Western Pennsylvania and the United Ways of Greater Cleveland and Allegheny County by organizing events throughout the year at our many facilities. Strong involvement with the communities we serve has always been and will remain a priority for our organization.

Sponsorships In Pittsburgh:
Richard S. Caliguiri City of Pittsburgh Great Race—encouraging fun and fitness

Dollar Bank Junior Great Race—sponsoring a day of fitness for children of all ages

Three Rivers Arts Festival—displaying a variety of visual, musical and performing art from local and national artists

First Night—celebrating New Year’s Eve with music, theatre and art in downtown Pittsburgh

Entrepreneur’s Growth Conference—participating in business development initiatives

Three Rivers Film Festival—showcasing independent American cinema, the hottest new documentaries, several critically acclaimed international films and work by regional filmmakers

Sponsorships In Cleveland:
Harvest for Hunger—helping feed the hungry at more than 540 neighborhood hunger centers

Light the Night—benefiting the Leukemia & Lymphoma Society’s fight against blood cancers

Noon Year’s Eve—celebrating a family- friendly, daytime New Year’s Eve

The Annual Cleveland International Film Festival—presenting the best from around the world, introduced by the Cleveland Film Society

Women in Business Conference—providing improvement objectives for women in business

The key to Dollar Bank's success is our people. Customers benefit from the services provided by experienced employees dedicated to our organization. Our employees’ futures are our focus.

We ensure the future of our employees in many ways. We offer an excellent benefits package including tuition reimbursement, thorough training and development and career opportunities for people in all stages of their professional development.

At Dollar Bank, we recognize that a positive, supportive environment facilitates open communication, mutual respect and personal achievement where great progress can be made. As indicated by the number of employees who have advanced in our organization, the effort of our employees is recognized and rewarded through an elegant annual event celebrating valued years of service.

At Dollar Bank, our commitment is right here with our customers. Our community. Our employees.

Employee Training and Benefits

You’ll learn from the best in the business. Dollar Bank has outstanding training programs, including a series of in-depth classes for branch personnel about Dollar Bank’s products and customer service. We also have a Credit/Lending Training Program, which teaches our representatives the basic principles of lending.

All of our training programs are designed to enable employees to succeed in their job and enhance their careers.

Dollar Bank offers our employees excellent benefits including:

  • Competitive pay
  • Comprehensive health and life insurance and dental/vision benefits for full-time employees
  • 401(k) plan for full- and part-time employees, with immediate investing and eligibility options
  • Tuition reimbursement with no waiting period for full- and part-time employees; available for both graduate and undergraduate studies
  • Family-oriented, supportive culture
  • Ongoing commitment to training and development

Dollar Bank Reviews

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Dollar Bank President and CEO James J. McQuade
James J. McQuade
18 Ratings
  • "Excellent"

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Dollar Bank full-time


    Good insurance, decent pay, workload is fair, 10 vacation days, good people.


    Not too many that I can think of.

    Advice to Management

    Keep up the good work!

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Dollar Bank Photos

Dollar Bank photo of: Dollar Bank (illegal to photograph inside)
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Dollar Bank Interviews



Getting an Interview

Getting an Interview





    Lending Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Difficult Interview


    The process took a week. I interviewed at Dollar Bank.


    Quick phone conversation, one interview with five people interviewing me at once. They questioned almost everything on my resume. Be prepared to talk about what you know about Dollar Bank. Then they offered me the job the next week. Quick process.

    Interview Questions

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Dollar Bank Awards & Accolades

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