Working at Donnelly Communications | Glassdoor

Donnelly Communications Overview

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Atlanta, GA
201 to 500 employees
1981
Company - Private
Staffing & Outsourcing
$10 to $25 million (USD) per year
Alorica
Donnelly Communications Inc. is a leading provider of contact center services for prominent companies across multiple industries including multichannel retail, restaurant, energy and utilities. Our innovative solutions focus on increasing revenue for our clients by exceeding ... Read more

Mission: Donnelly is trusted by leading companies to deliver an exceptional customer experience.

Our Purpose is to honor God and live our values, thereby earning the trust of leading companies, gaining the privilege to serve their customers, and enriching the lives ... Read more

Donnelly Communications Reviews

3.0
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Recommend to a friend
Approve of CEO
Donnelly Communications President Dennis E. McMaster
Dennis E. McMaster
39 Ratings
  • "GREAT JOB!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Donnelly Communications full-time

    Pros

    This is a great company to work for. It is not your every day run of the mill call center. There are many incentives set up for the employees: i.e. performance bonuses, presence for presents program and there is also an Employee Caring Committee set up if one needs additional resources. There is a on-site non-denominational chapel available to all. The company is growing with new clients and staff.

    Cons

    Having to work on holidays.

    Advice to Management

    The management staff team is continually looking for ways to improve the work experience as well looking for growth potential with new clients.

See All 78 Reviews

Donnelly Communications Photos

Donnelly Communications photo of: Office Building
Donnelly Communications photo of: Conference Room
Donnelly Communications photo of: Office Hallway
Donnelly Communications photo of: Training Room
Donnelly Communications photo of: Call Center Floor
Donnelly Communications photo of: Training Room
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Donnelly Communications Interviews

Experience

Experience
41%
42%
17%

Getting an Interview

Getting an Interview
46%
36%
9%
9

Difficulty

1.9
Average

Difficulty

Hard
Average
Easy
  1.  

    Team Lead Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at Donnelly Communications (Atlanta, GA).

    Interview

    Interviewed with Ops Manager, TM and PM. First interview is a group panel with Ops & TM. Second interview with PM. Interview consists of experience, peer relations and consumer management skills.

    Interview Questions

    • Who do you look up to dead or alive. How do they inspire you?   1 Answer

    Negotiation

    Yes. They requested to make an offer if not what's desired.

See All 13 Interviews

Donnelly Communications Awards & Accolades

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