I worked at Donor Services Group part-time (Less than a year)
Management at DSG is committed to employee success. Training is excellent and ongoing. The telefundraisers are generally good people working together to accomplish good results for a long list of great organizations.
Calling strangers and asking for money, in general, sucks. It varies from client to client, and campaign to campaign. If you are calling on a good file, getting pledges, and earning bonuses it's not so bad. If you are on a tough file it can be very discouraging. This job requires equanimity.
Advice to Management
I hope you have worked out the bugs in the dialer after the transition last year. The technical issues were problematic and a large part of the reason I left.
I applied online. The process took 1 day. I interviewed at Donor Services Group (Hollywood, CA) in September 2015.
Showed me around the work areas and the break room. Gave me a sample script to read. Explained that you have to cover 6 points by law before going into the fundraising pitch. Asked about my knowledge of various groups they raise funds for.
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