Mission: Our guests are our #1 priority, and we offer them more value for the dollar than our competitors. Our success depends on these factors:
· Quality that consistently exceeds guest expectations.
· Service that makes our ...
I have been working at Drury Hotels full-time (More than 5 years)
Family owned, great business model, give exceptional service to customers. Corporate team legitimately has the employees' best interests at heart and try to give employees every opportunity to move up within the company.
Because of the size of the company, sometimes necessary changes cannot be made in a suitable time frame. Industry trends are often times adopted after the competition as well.
Advice to Management
Keep up the ongoing training for all employees. How is feedback found on one's superiors? Are skip-level interviews ever conducted? Collecting (and seriously investigating/considering) more feedback from hourly staff and entry level managers/supervisors may prove very worthwhile.
I applied online. I interviewed at Drury Hotels.
3 interviews. Recruiter, GM of the hotel you are interviewing for, and Regional Manager. The Recruiting team made the process very easy and they were very willing to work interviews around my previous job schedule.
J.D. Power named Drury Hotels its 2016 "Highest in Guest Satisfaction Among Upper Midscale Hotel Chains” award recipient. The recognition marks the 11th consecutive year Drury Hotels received this award and sets a record for the St. Louis-based hotel