Mission: Our guests are our #1 priority, and we offer them more value for the dollar than our competitors. Our success depends on these factors:
· Quality that consistently exceeds guest expectations.
· Service that makes our ...
I worked at Drury Hotels full-time (More than 3 years)
They value and reward employees. They mentor and believe in your growth. They have awesome programs and benefits for employees. They keep work fun.
The hotels and the reservation center need better communication.
Advice to Management
Keep the fun games, incentives and caring programs. It always felt like family. Also thank you for giving us a great product to sell to people and making it so easy to fix guest issues.
J.D. Power named Drury Hotels its 2016 "Highest in Guest Satisfaction Among Upper Midscale Hotel Chains” award recipient. The recognition marks the 11th consecutive year Drury Hotels received this award and sets a record for the St. Louis-based hotel