Working at Duke Energy | Glassdoor

Duke Energy Overview

Charlotte, NC
10000+ employees
1917
Company - Public (DUK)
Energy
$10+ billion (USD) per year
Unknown
Duke Energy Corporation is an energy company headquartered in Charlotte, N.C. Its Regulated Utilities business unit serves 7.4 million retail electric customers in six states in the Southeast and Midwest regions of the United States, representing a population of approximately ... Read more

Mission: Power the lives of our customers and vitality of our communities.

Duke Energy Reviews

3.6
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Duke Energy President and Chief Executive Officer Lynn J. Good
Lynn J. Good
231 Ratings
  • Helpful (1)

    "It has been a great opportunity to grow and learn more in my field."

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Consultant in Terre Haute, IN
    Current Employee - Human Resources Consultant in Terre Haute, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Duke Energy full-time (More than 3 years)

    Pros

    Development, growth opportunity, and flexibility. My peer group is amazing and supportive. They’ve rolled out new programs that allow new parents to have PAID time off, they have programs in place to be paid while out for surgeries or other health related reasons, and they help with college costs.

    Cons

    In my role, there is a lot of information to know and it’s constantly changing. It’s not really a con, but it can be overwhelming at times. Luckily, my management is really supportive.

    Advice to Management

    Keep treating employees like they are your biggest and best asset, because they are.

See All 737 Reviews

Duke Energy Photos

Duke Energy photo of: Duke Energy Building
Duke Energy photo of: Powerline
Duke Energy photo of: Front Doors
Duke Energy photo of: Performing work in the powerplant
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Duke Energy Interviews

Experience

Experience
73%
16%
11%

Getting an Interview

Getting an Interview
62%
15%
6%
5
5
5
2

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Care Specialist Interview

    Anonymous Employee in Charlotte, NC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Duke Energy (Charlotte, NC) in June 2018.

    Interview

    I applied for the position and then had to complete two basic assessments required to move on to the next step. I then got a call about a week later to set up an interview. I had the interview with two supervisors and they were awesome. They made me feel comfortable answering the questions and talked with me about my experiences instead of just writing down my answers and moving on. I got a call less than a week later that I got the position.

    Interview Questions

    • Name a time that you dealt with an upset customer, how did you handle it and what steps did you take to resolve the issue.   Answer Question
    • STAR basic customer service questions.   Answer Question
See All 201 Interviews

Duke Energy Awards & Accolades

  • Global 100 Most Sustainable Corporations List, Corporate Knights, 2010
  • Barron's 500, Barron's, 2009
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