Working at Duke Energy | Glassdoor

Duke Energy Overview

Work Here? Get a Free Employer Account
Charlotte, NC
10000+ employees
1917
Company - Public (DUK)
Oil, Gas, Energy & Utilities
$10+ billion (USD) per year
Unknown
Duke Energy Corporation is an energy company headquartered in Charlotte, N.C. Its Regulated Utilities business unit serves 7.4 million retail electric customers in six states in the Southeast and Midwest regions of the United States, representing a population of approximately ... Read more

Mission: Power the lives of our customers and vitality of our communities.

Duke Energy Reviews

3.5
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Duke Energy President and Chief Executive Officer Lynn J. Good
Lynn J. Good
171 Ratings
  • "Senior Customer Care Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Customer Service Representative in Lake Mary, FL
    Former Employee - Senior Customer Service Representative in Lake Mary, FL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Duke Energy full-time (More than 10 years)

    Pros

    Tuition Reimbursement, Good selection of schedules, decent pay, lots of overtime, sales, emloyees in other centers are friendly

    Cons

    Sales, lots of overtime, you only talk to people who have money issues: the poor, dumb or sociopathic, management is petty, high school click vibe and nepotism, your manager can prevent you from moving up to another job in the company even if someone else wants to give you a promotion or better job.

    Advice to Management

    Quit letting your College educated & talented staff leave while letting the high school diploma crew run rampant on their competition. Anyone with a computer and access to the system should be monitored anytime they use their company devices to communicate and work, alot of people would be gone for unethical behavior. The supervisors are suck ups or inscure psychos.

See All 581 Reviews

Duke Energy Photos

Duke Energy photo of: Duke Energy Building
Duke Energy photo of: Front Doors
Duke Energy photo of: Performing work in the powerplant
See All PhotosSee All

Duke Energy Interviews

Experience

Experience
70%
18%
11%

Getting an Interview

Getting an Interview
58%
17%
7%
5
5
4
1

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Office Coordinator Interview

    Anonymous Interview Candidate
    Declined Offer
    Neutral Experience
    Difficult Interview

    Application

    The process took 2 weeks. I interviewed at Duke Energy.

    Interview

    The company conducts panel interviews, usually the hiring manager, a nonunion employee and an HR business partner. They take turns asking questions and everyone takes notes on your response. During most of the interview, the panel does not give eye contact since they will either be writing or typing.

    Interview Questions

    • The questions are behavior based.   1 Answer

    Reasons for Declining

    The pay relative to my current pay was less than favorable.

See All 155 Interviews

Duke Energy Awards & Accolades

  • Fortune 500, Fortune, 2015
  • Global 100 Most Sustainable Corporations List, Corporate Knights, 2010
See More

Work at Duke Energy? Share Your Experiences

Duke Energy
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or