Working at Duluth Trading Company | Glassdoor

Duluth Trading Company Overview

Belleville, WI
1001 to 5000 employees
Company - Public (DLTH)
Other Retail Stores
$500 million to $1 billion (USD) per year
At Duluth, we’re a band of hellbent tinkerers and taunters. We never take ourselves too seriously. But that doesn’t stop us from triple-stitching the extra stitch and doubling down on extra durable fabric. It’s never gotten in the way of putting ... Read more

Company Updates

  • At Duluth Trading Company, we treat our customers and co-workers like next-door neighbors. #DuluthCrew

  • Sending 1,500 thanks to our Distribution Center employees for all their help during our peak holiday season!

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Duluth Trading Company – Why Work With Us?

We offer high quality, solution-based casual wear, workwear and accessories for men and women who lead a hands-on lifestyle and who value a job well-done. We provide our customers an engaging and entertaining experience. Our marketing incorporates humor and storytelling that conveys the uniqueness of our products in a distinctive, fun way, and our products are sold exclusively through our content-rich website, catalogs, and “store like no other” retail locations. We are committed to outstanding customer service backed by our “No Bull Guarantee.” 



It goes like this.

Back in 1989, there were these two brothers in Duluth – wild and woolly, hippie tradesmen kinda guys, working in the construction business. Every day, they saw guys dragging a jumble of tools from job to job using discarded five-gallon drywall compound buckets. A few of the guys strung wire around the bucket to hold tools, or even used bungee cords. The two brothers thought, "There's got to be a better way." So they invented the Bucket Boss – a ruggedly durable canvas tool organizer that fit on a drywall bucket. Today, Bucket Boss® is a trademark of Pull’r Holding Company, LLC.

One thing led to another, and pretty soon they came out with a little catalog called Portable Products. Under the heading "Job Tough, Job Smart," it offered 8 pages of products dedicated to improving and expanding on existing methods of tool storage, organization and transport. To save money, everything in the catalog was illustrated by a friend of the two brothers, a free spirit named Rick. (Who still illustrates the catalogs today, when he's not off canoeing.) The first outpost that could be called a headquarters was a refurbished barge on the waterfront of Lake Superior in Duluth's shipping district.

In 1993, having had some success, the brothers decided to expand their product line beyond tool organizers, and Portable Products became Duluth Trading. But the idea was still the same: innovation for the job site. Every product was field tested on job sites by a grizzly bunch of construction workers, dock hands, cycle riders, old hippies and other hard-as-nails characters. If those guys couldn't break it, the brothers added it to the line. Everything Duluth Trading offered was designed and tested by tradesmen.

Eventually the company changed hands, but the innovative spirit of the two brothers lived on. The original grizzly bunch of product testers became the Duluth Trades Panel, but they still do the same thing: use, abuse and improve our products by testing them in real-world conditions. Even as you read this, some of them may be testing out an upcoming Duluth item as they frame a new house, demolish a dysfunctional kitchen or bend down to see what's up with a drip-drip-drippy sink. If anything doesn't measure up, they let us know about it in no uncertain terms.

If it was the bucket organizer that got Duluth Trading off the ground, it was the introduction of the Longtail T® Shirtin 2002 that put us on the map. A little bit of innovation – just three extra inches of shirt body length – solved the age old, notorious and much feared problem known as Plumber's Butt. Now thousands of guys who have to bend over when they work can stay in the good graces of their clients and fellow tradesmen. "My husband loves his Longtail T Shirts and so does everyone that's behind him!" wrote a customer from Michigan, expressing a widely-held sentiment.

Of course, there's more to Duluth Trading than tool bagsand Longtail T Shirts. Like our soft-yet-tough Fire Hose® workwear – made of the same rugged canvas that once wrapped fire hoses. Our Presentation Jacket that's tough enough for the job site, yet presentable enough to handle the Suits. Easy-moving F.O.M.™ (Freedom of Movement) shirts and pants that let you bend, stretch and work in complete comfort. Sweat survival gear incorporating the latest in moisture-wicking, antimicrobial technology. And much more.

Through a series of business events we won't bore you with, we are now located in Belleville, Wisconsin. Our headquarters includes a state-of-the-art call center and 140,000 sq. ft. distribution center.

All that expansion led to a whole new business: women's clothing, designed to work as hard and last as long as anything built for men. In 2005, we mailed the first women's catalog to all the Duluth wives who'd told us they were sick of flimsy work wear. Today, thousands of women with tough, dirty jobs and hobbies look to us for workwear tested and approved by real women.

Each year, we get a little better, a little smarter, offering a wider and wider selection, while working hard to remember our roots. We still care deeply about what we are doing, and spend a lot of time on new product development and researching features and durability. We're committed to outstanding, rapid service – when you call, a real person will answer not a machine. And we offer a 100% No Bull satisfaction guarantee. We hope all this makes up for any shortcomings we may have when compared to the industry giants.

The most satisfying aspect of our business remains our interaction with you, so don't hesitate to contact us. We accept phone calls, e-mail, cards, singing telegrams, napkin doodles, manuscripts, letters just to say "hello," photos (nothing racy), diary pages or anything else you'd like to contribute to help make our products, catalog or web site better.


We’re growing fast and taking care of business through our catalog, web and retail stores. And that means we need great people with all manner of skills and one singular commitment to outthink, outsmart and outcraft average in everything we do. Check out our open positions – we might just have the perfect spot for you!


We’re headquartered in Mount Horeb, WI, the Troll Capital of World. In the heart of rural Southwest Wisconsin, Mount Horeb is a big town with a small-town feel. Take a stroll down Main Street among numerous independent shops, restaurants and wineries, go snowboarding or explore one of the area State or County Parks. As if that isn’t enough, Mount Horeb is located just on the edge of Madison, WI, one of the healthiest, bike friendliest, tech happiest, and cultured cities in the U.S. We could enthuse at length about the joys of sailing on the lakes here, dining on all manner of cuisine, enjoying one of the country’s largest farmers’ markets, or taking in the rollicking Badgers games, but that would just be bragging. Suffice to say it’s a great place to live – and most of the folks who come out to visit us leave just a tad jealous.

At Duluth Trading, we pride ourselves on the great work/life balance - and that’s not just the standard HR song and dance. We work hard in the office, have families we love to go home to and believe days off are best spent banging nails and digging in the garden - not worrying about work. We add to that balance by giving great benefits to help our employees and their families live happier and healthier lives.

You won’t hear "average" from us when it comes to employee benefits.

  • Medical Insurance, with deductible and co-insurance supplemented with a HRA (Healthcare Reimbursement Account)
  • Life Insurance for you and your family
  • 401K with Company Match and you are vested in all of it immediately
  • A generous Paid Time Off plan
  • Enjoy your birthday off paid each year
  • Flex Spending Accounts
  • Dental Insurance
  • Company-paid Short-term and Long-term Disability insurance
  • Casual Dress everyday
  • Fantastic Employee Discount on all that Duluth-tough gear
  • Company Wellness Program
  • Workplace CSA (Community Supported Agriculture)
  • Raucous Employee Activities like ballgame outings, bowling tournaments, even a rubber band gun target shooting contest at our last company picnic!

Duluth Trading Company Reviews

  • Featured Review

    "Great Work from Home Job"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Telephone Customer Service Representative (Work From Home) in Duluth, MN
    Former Employee - Seasonal Telephone Customer Service Representative (Work From Home) in Duluth, MN
    Positive Outlook
    Approves of CEO

    I worked at Duluth Trading Company part-time (Less than a year)


    Duluth had great paid training that was all done from my home. They sent me the computer, I just needed to supply a monitor and high speed internet access. Great employee support and discounts.


    They require at least one weekend day and during the holidays it can get very busy with long hours (over 40 hours per week).

    Advice to Management

    They were actually great, I just wish after all the training I could have worked just a few days a week, to keep up my skills and then I would have stayed for the holiday rush again. They required weekends after the holiday rush, and I was unable to commit to that.

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Duluth Trading Company Photos

Duluth Trading Company photo of: Fine-Tuners
Duluth Trading Company photo of: They were our largest group of interns yet and they each brought their unique talents to the table to help us tackle some tough problems this summer. Best of luck to all, as most head back to school.
Duluth Trading Company photo of: All-Company Meeting Awards
Duluth Trading Company photo of: Thanksgiving Day 5K/10k Run/Walk
Duluth Trading Company photo of: Get your start with the Duluth Crew! Our college career fair visits are wrapping up and intern interviews will start soon. Apply today!
Duluth Trading Company photo of: Poke Average In The Eye
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Duluth Trading Company Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (2)  

    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 2 weeks. I interviewed at Duluth Trading Company (Dallas, TX) in August 2018.


    Telephone screening call then if selected you will do a video interview. Recorded at your home and convenience. Awkward but good idea overall. Once you tell the computer that you are ready you get only one chance to answer each question. And practice a lot before actual starting the interview so that you can feel as comfortable as possible. This is a very forgiving company so do not stress too much about the video.

    Interview Questions

    • How I > resolve a specific customer complaint.   1 Answer
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Duluth Trading Company Awards & Accolades

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