Dun & Bradstreet Careers | Glassdoor

Dun & Bradstreet Careers

Short Hills, NJ
1001 to 5000 employees
1841
Company - Public
IT Services
$1 to $2 billion (USD) per year
For almost 200 years, Dun & Bradstreet has helped clients and partners grow and thrive through the power of data, analytics, and data-driven solutions. Our more than 4,000 employees around the world are dedicated to ... Read more

Mission: For almost 200 years, Dun & Bradstreet has helped clients and partners grow and thrive through the power of data, analytics, and data-driven solutions. Our more than 4,000 employees around the world are dedicated to

Company Updates

  • We're proud to sponsor Virtual Lehigh Valley Pride 2020! Celebrate this vibrant event of #LGBT arts and culture by watching the live PrideStream on Bradbury-Sullivan LGBT Community Center Facebook page Sunday, August 16, 2020 | 2pm-5pm ET

  • Meet the Dun & Bradstreet team at WomenHack Boston and learn more about how you can make an impact while growing your technology career. WomenHack is an invite-only virtual event on Thursday, August 13 from 6:00 - 8:30 p.m. EDT. Apply for an invite https://womenhack.com/events/ Check out some of our open roles. Principal Backend Engineer (Scala / Groovy / Ruby) Senior Software Engineer (Java / Hadoop / Spark / MapReduce) Senior Core Java Software Engineer Senior Software Engineer (Java / JavaScript) Senior Software Engineer (SQL / Java)

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Dun & Bradstreet Video

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Dun & Bradstreet – Why Work With Us?


Dun & Bradstreet recently re-entered the public market, which gives us the capital we need to execute on our strategic initiatives so that we can enhance our portfolio and drive long-term value. We have vast potential to enhance and grow our relationships with existing and new clients; continue to develop innovative solutions that serve our clients’ use cases; expand our presence in international markets; and pursue strategic investment and acquisition opportunities that will allow us to expand our footprint, broaden our client base, increase the breadth and depth of our data, analytics and solutions. Join us as we embark on an exciting new chapter for our storied brand!

Life at D&B has never been better. We are at a transformational moment in our company journey, and we are so excited about it. Each day, we are taking steps to transform our culture into one that activates our people's very best work. We are exploring what needs to change to accelerate creativity and innovation. We are challenging ourselves to think differently about how we interact. Basically, we are re-writing the rules of our own engagement.

 

It's a very exciting time to be in Sales and Customer Support at Dun & Bradstreet because there are so many new and innovative products that we offer, that many people are not aware of such as our Sales & Marketing, Supply Chain and Compliance products and solutions. Our go-to-market approach is based on the principles of speed and simplicity. See below for more about the various different Sales and Customer Support teams and how they are structured, and meet some of our Sales Leaders here.

Field Sales:

Our team helps deliver D&B's growth strategy by putting the customer at the center of what we do to drive sales. Exceptional relationship builders, members of our team are responsible for the acquisition of new customers and the retention and growth of existing customers. Typical roles include Sales Executives (our QBs), Account Managers, Solutions Advisors and Subject Matter Experts who have deep knowledge within a particular vertical. Our Sales Teams are primarily focused on the following business categories: Credit Risk Management, Sales & Marketing, Supply Chain Management and Compliance.

Inside Sales:

Inside Sales opportunities exist at Dun & Bradstreet all over the globe. Our sales account executives and product specialists are high-energy and goal-oriented. They spend time proactively calling customers to cross-sell, up-sell and retain D&B Service offerings to achieve monthly, quarterly and annual sales targets.

Customer Experience:

Our team is responsible for reimaging our customer experience in ways that differentiate our company from our competitors and transforms how our customers engage with us. We do this in many ways, including listening carefully to our customers' feedback, monitoring 'voice of customer' market trends, engaging in industry events that promote customer experience best practices and building a customer-centric culture within our team. Our end goal is to drive growth and revenue through world-class customer relationship management. Key functions within our team include: Delivery & Technology, Customer Service & Education, Customer Service & Support and Customer Strategy.

Customer Service & Support:

Our Service & Support team provides world-class, value-added service and support to our customers by focusing on post-sales customer satisfaction. We do this by taking ownership of key areas that impact our customers' experience, including global customer service, customer management, support and training. We also provide subject-matter expertise to implement and integrate our value-added products and solution where needed to optimize our efficiency and effectiveness. We know our customer's success is our success, and integrate that into everything that we do. Key areas of focus include: Post Sales & Front Door Help Desk, Inbound Customer Operations, Outbound Customer Operations and Customer Management & Training.

Powerful technology, digitization, and ever-increasing global connectedness have dramatically changed our Information Services industry and how customers use and benefit from our data and analytics. The opportunity for our Digital & Analytics Team is to innovate and stay ahead of this reality for our current customers and those new customers we want to attract.

The team is broken down into the following key functions:

  • Data Automation
  • Global Analytics Implementation
  • Global Data Discovery & Relationships
  • Global People Data Engineering
  • Analytics, Innovation & Macro-econometrics
  • Business Data Research
  • Risk Analytics, Global Data Science, & Professional Services
  • Global Identify Data Engineering
  • Sales and Marketing Analytic Solutions
  • Global Data Innovation
  • International Analytics
  • Enterprise Data and Analytics Governance

Meet some members of the team here!



Our goal is to make Dun & Bradstreet an amazing place to work.

That's why, in addition to the advantages that come with our unique culture of generosity and curiosity, we offer an extensive portfolio of benefits to help our employees manage their health, save for the future, and promote a positive work-life balance. Below is a general overview of what we offer in the United States. (Specifics may vary based on other non-U.S. locations.)

Health and Well-being:

  • Medical and Prescription Drug Coverage
  • Critical Illness Insurance
  • Dental
  • Vision
  • Health Care Accounts

Protection Insurance:

  • Life Insurance
  • Business Travel Accident Insurance
  • Short-Term Disability
  • Long-Term Disability

Financial Well-being:

  • 401(k) Plan
  • Financial Planning

Paid Time Off:

  • Vacation days: 20 days. You are eligible to earn more based on your years of service.
  • Holidays: 9 paid days that coincide with national holidays when our US offices are closed, plus one floating holiday of your choice
  • Volunteer Days: Two days per year to volunteer
  • Unsick Day: One paid day off to visit the doctor when you are not sick
  • Paid Maternity & Paternity Leave: Up to 16 weeks of paid leave for the primary caregiver, and up to 2 weeks of paid leave for the secondary caregiver.

Additional Benefits:

  • Dependent Care Flexible Spending Account (FSA)
  • Legal Insurance Plan
  • Home and Auto Insurance
  • Aetna Resources for Living
  • Commuter Benefit
  • Adoption Assistance
  • Education Assistance

Dun & Bradstreet Reviews

  • Featured Review

    "Forward thinking company with an invigorating culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dun & Bradstreet full-time (Less than a year)

    Pros

    - A company filled with highly intelligent people
    - Great benefits package
    - Open & collaborative culture
    - Autonomy

    Cons

    None to share at this time

See All 1,192 Reviews

Dun & Bradstreet Photos

Dun & Bradstreet photo of: We're loving our new common area.
Dun & Bradstreet photo of: Kitchen color!
Dun & Bradstreet photo of: Enjoying our new lounge
Dun & Bradstreet photo of: Short Hills Team enjoying our Best Place to Work Award!
Dun & Bradstreet photo of: Shame Shirt Friday
Dun & Bradstreet photo of: The People Team, Generosity Feeds
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Dun & Bradstreet Interviews

Experience

Experience
58%
18%
24%

Getting an Interview

Getting an Interview
40%
21%
15%
10
6
5
3

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (1)  

    Senior FP&A Interview

    Anonymous Employee in Short Hills, NJ
    Accepted Offer
    Positive Experience

    Application

    I applied online. The process took 1 day. I interviewed at Dun & Bradstreet (Short Hills, NJ) in July 2017.

    Interview

    You go through HR business partner, where you will be screened, and then if you screen well, you'll have a call with someone from the FPA organization. If that works well, then you'll be invited for an on-site interview where you'll sit down with multiple leads from the organization. If that all goes well, then they'll make a decision.

    Interview Questions

    • 1. Tell us about yourself 2. What do you know about our business?   Answer Question
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Dun & Bradstreet Awards & Accolades

  • Great Place to Work in Ireland (Dublin office, #4), Great Place To Work, 2019, Great Place to Work, 2019
  • Lehigh Valley's Top Workplaces 2019, #3, The Morning Call, Lehigh Valley, 2019
  • Best Place to Work for LGBTQ Equality, Human Rights Campaign’s (HRC) Corporate Equality Index, 2020
  • World's Most Ethical Companies, Ethisphere, 2019
  • DEI Best Place to Work for Disability Inclusion, DisabilityIN, 2020
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