Working at Dunelm | Glassdoor

Dunelm Overview

Leicester, England (UK)
5001 to 10000 employees
1979
Company - Public (DNLM)
Retail
$500 million to $1 billion (USD) per year
Unknown
Dunelm Group provides Britons with finishing touches for the loos and lounges of their bungalows, bedsits, and flats. The company sells a broad selection of household goods and furnishings from more than 100 Dunelm Mill retail stores across the UK. It also markets about ... Read more

Dunelm Reviews

2.8
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Dunelm Chairman Andy Harrison
Andy Harrison
3 Ratings
  • "dunelm"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Mesa, AZ
    Former Employee - Sales Assistant in Mesa, AZ
    Recommends
    Positive Outlook

    I worked at Dunelm (Less than a year)

    Pros

    great company to work for, will give you training for there fortlift, great staff to work work , aslo grat to go to xmas party with

    Cons

    the only thing is not mush help with training, when setting up displays, sometime times hard work and not much thanks from the boses

    Advice to Management

    talk to your staff on a one to one and enquire about what help they need. have more staff meeting on a one to one

See All 233 Reviews

Dunelm Photos

Dunelm photo of: Our Store Team
Dunelm photo of: Customer Service Centre in Radcliffe
Dunelm photo of: Our helpful Store Colleagues
Dunelm photo of: Telford
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Dunelm Interviews

Experience

Experience
54%
18%
28%

Getting an Interview

Getting an Interview
71%
12%
8%
4
2
2

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Store Assistant Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Dunelm.

    Interview

    I have attended two interviews at the store over the past couple of months; the first was a group interview with a set of challenges, this went smoothly and was simple enough.
    The most recent (and FINAL) however, consisted of a very unorganised group interview which was held by the assistant manager of the store. Although she was nice enough, she didn't know how the interview was structured and this showed.

    On arrival, our group was greeted late by a very flustered assistant manager who had not printed any of our paperwork, nor did she know how many people were attending. we were left to our own devices for around 10 minutes at the start of the interview so she could print our CVs off.
    After this, she realised that an interviewee's CV had been missed so we were sent on our task, to find a product which "represents you as a person"; explain why this represented me and sell the product to the group.
    Finally, we were all given one on one interviews which left us sitting in the store canteen for over an hour and a half. Luckily, most of us were pretty chatty and even more fortunately, had a free afternoon.

    None of this however, is why I am reviewing the interview process poorly. After both interviews the company has failed to contact me at all. No email. No Phone call. Not even the Dunelm careers website changed to let me know. I brought this issue up in my last interview and the assistant manager assured me that I would hear from the company on this occasion. I didn't and after hearing from someone from the interview who was offered the job; I rang the store to have my issues addressed by the manager and have some feedback on how I could improve.
    He told me that he would return my call by the end of the day with some news. I have had no calls; unprofessional and rude!

    Interview Questions

    • Go on to the shop floor and imagine you are a customer, find:
      One thing you like about the store.
      One thing you dislike about the store.
      and one thing you would change about the store.   Answer Question
See All 50 Interviews

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