Working at Dunelm | Glassdoor

Dunelm Overview

www.dunelm.com
Leicester, England (UK)
5001 to 10000 employees
1979
Company - Public (DNLM)
Retail
$500 million to $1 billion (USD) per year
Unknown
Dunelm Group provides Britons with finishing touches for the loos and lounges of their bungalows, bedsits, and flats. The company sells a broad selection of household goods and furnishings from more than 100 Dunelm Mill retail stores across the UK. It also markets about ... Read more

Dunelm Reviews

3.2
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
John Browett
38 Ratings
  • "It's not all it's made out to be"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buying Assistant in Thurmaston, England (UK)
    Current Employee - Buying Assistant in Thurmaston, England (UK)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Dunelm full-time (More than a year)

    Pros

    Working hours 9-5
    1 hour lunch break

    Cons

    No progression
    Expected to stay longer. But not paid
    Not given pay banding structure and evertugfffixx

    Advice to Management

    Very cliquey
    I have been promised promotions but nothing haas happened.

See All 176 Reviews

Dunelm Interviews

Interview Experience

Interview Experience
57%
18%
23%

Getting an Interview

Getting an Interview
67%
13%
10%
2
2
2

Interview Difficulty

2.6
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Retail Sales Consultant Interview

    Anonymous Employee in Leicester, England (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Dunelm (Leicester, England (UK)) in February 2017.

    Interview

    Process took two weeks before receiving the offer. The assessment day consisted of a short introduction about the partner you are paired up with and the product they chose and why. Then you are separated for one-to-one interview which was fairly relaxed and I did not feel nervous at all. Interview lasted around 30-45 minutes roughly before we are moved onto another task which was going onto the shopfloor and actually approaching customers. Then the assessor would pretend to be a customer and give us a brief as a group and we had to choose what product best suited his preferences and why. Later on, we (as a group of 4) were taken into a boardroom with another assessor and given a brief where we had to choose the best furniture and items for two guest bedrooms, explaining why we chose them. This was a group task. 4 hours later I received a call saying I had got in.

    Interview Questions

    • Tell me a time you worked together as a team to achieve something?
      Tell me a time you provided excellent customer service?
      Tell me about yourself?  
      Answer Question
See All 38 Interviews

Dunelm Awards & Accolades

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