Working at Dunkin' Donuts | Glassdoor

Dunkin' Donuts Overview

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Canton, MA
5001 to 10000 employees
1950
Company - Private
Fast-Food & Quick-Service Restaurants
Unknown / Non-Applicable per year
Unknown
Dunkin’ Donuts is the world's leading baked goods and coffee chain, serving more than 3 million customers each and every day. There are more than 11,300 franchised Dunkin’ Donuts restaurants worldwide – that's over ... Read more

Mission: Dunkin' Donuts franchisees are always looking for hardworking, friendly, team-oriented people who thrive in the fast, fun-paced world of Dunkin' Donuts. For more information, visit www.dunkindonuts.com/careers or inquire at a franchise near ... Read more

Dunkin' Donuts Reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Dunkin' Donuts President John Henderson
John Henderson
739 Ratings
  • "Manager of crew of 12"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Gilford, NH
    Former Employee - Customer Service Specialist in Gilford, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dunkin' Donuts full-time (More than 5 years)

    Pros

    Loyal customers, customer satisfaction, fast service,

    Cons

    Bad reviews, not having product, complaints

    Advice to Management

    Keep the job fun and rewarding

See All 2,870 Reviews

Dunkin' Donuts Photos

Dunkin' Donuts photo of: Cashier
Dunkin' Donuts photo of: Donut rack
Dunkin' Donuts photo of: Dunkin
Dunkin' Donuts photo of: Long-running chain serving signature donuts, breakfast sandwiches and a variety of coffee drinks.
Dunkin' Donuts photo of: Dunkin Donuts of Minooka
Dunkin' Donuts photo of: Donut for volunteers students!
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Dunkin' Donuts Interviews

Experience

Experience
60%
26%
14%

Getting an Interview

Getting an Interview
47%
41%
7%
4
1
0

Difficulty

1.6
Average

Difficulty

Hard
Average
Easy
  1. Helpful (8)  

    Part Time Cashier Interview

    Anonymous Employee in Chicago, IL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Dunkin' Donuts (Chicago, IL) in August 2017.

    Interview

    Applied online, got a call to set up an interview 1 week later. Didn't hear anything back for about 2 weeks and got a call from another store and another manager where I got hired the next day.

    Interview Questions

    • General availability, why did you leave your previous jobs?   Answer Question
See All 620 Interviews

Dunkin' Donuts Awards & Accolades

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