Working at E-Cigarette Direct | Glassdoor

E-Cigarette Direct Overview

Swansea, Wales (UK)
51 to 200 employees
2008
Company - Private
Consumer Electronics & Appliances Stores
Unknown / Non-Applicable
Competitors

Unknown

QUALITY PRODUCTS. GREAT CUSTOMER SERVICE. EDUCATION AND ADVOCACY.

Quality products: Vaping changes lives. Quality e-cigs, accessories, e-liquids and refills give you the fantastic vaping experience you are after – whatever your preferred set-up ... Read more

Mission: 12 values underpin our philosophy and culture and inform the way we work and the decisions we make:

Exceed customer expectations, whatever your role
Problems happen. It’s how we deal with them that matters
Be honest, but with ... Read more

E-Cigarette Direct Reviews

  • "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Advisor in Swansea, Wales (UK)
    Current Employee - Customer Advisor in Swansea, Wales (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at E-Cigarette Direct part-time (Less than a year)

    Pros

    Supportive management
    Good pay
    Customer focused

    Cons

    None I can think of

    Advice to Management

    Seems to be good progression opportunity within the company and always extra hours to be picked up when available. However progression to a greater hours within contract would be great.

See All 27 Reviews

E-Cigarette Direct Photos

E-Cigarette Direct photo of: Team Swansea
E-Cigarette Direct photo of: Team HO hanging out in the warehouse
E-Cigarette Direct photo of: Our people in action
E-Cigarette Direct photo of: Some of our retail team on a training day
E-Cigarette Direct photo of: Our ECD Mental Health First Aiders showing off their certificates
E-Cigarette Direct photo of: Our colleagues having transfer tattoo fun at the Vaper Expo
See All PhotosSee All

E-Cigarette Direct Interviews

Experience

Experience
100%
0%
0%

Getting an Interview

Getting an Interview
100%

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Sales Manager Interview

    Anonymous Employee in Cardiff, Wales (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at E-Cigarette Direct (Cardiff, Wales (UK)) in August 2017.

    Interview

    The interview is in two parts, telephone and formal. The interviewer askes questions based on my experience and how my skills would fit in with the companies core values and development

    Interview Questions

    • what does good customer service look to you   1 Answer
See All 4 Interviews

E-Cigarette Direct Awards & Accolades

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