Working at ERT | Glassdoor

ERT Overview

Philadelphia, PA
1001 to 5000 employees
Company - Private
Biotech & Pharmaceuticals
$500 million to $1 billion (USD) per year
ERT is a global data and technology company that minimizes uncertainty and risk in clinical trials so that our customers can move ahead with confidence. We are a growing and rewarding place to advance your career, especially for those who are passionate about finding solutions ... Read more

Company Updates

  • Ugly sweater day at ERT in Estenfeld! #ertlife

  • Look past wearables and get a glimpse into the next step in patient data collection. Learn more about passive health monitoring on Trial Better.

    #clinicalresearch #clinicaltrials #TrialBetter

See AllSee All

ERT – Why Work With Us?

If you’re seeking a career opportunity that enables you to help bring life-changing medicines to market faster, join us!

ERT is a growing and rewarding place to pursue a career, especially for people passionate about finding solutions needed to keep healthcare moving forward and improve the lives of others – whether they live across the street or around the world. ERT’s success starts with our caring and collaborative people, from the recent college grad just getting started, to the expert with a wealth of knowledge and skills to share.
A place to be yourself and a place to grow. Small enough to be noticed and large enough to make an impact. We are friendly and our teamwork is unrivaled.
ERT is an equal opportunity employer and all qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Our Culture
Our culture emphasizes teamwork, professionalism and mutual respect; teams collaborate to reach common goals and celebrate their combined successes. Whatever your reasons for starting a job search, we welcome both experienced professionals and those just starting their career journey. Embracing diversity is more than a goal – it’s a smart business strategy that keeps us in touch with our clients and the world around us. Collective differences help us to create a dynamic culture brimming with ideas. Group achievement flows from each individual’s commitment to excellence.

At ERT, we believe in ensuring you have the tools you need to succeed. We provide a comprehensive induction program to provide you with a thorough orientation into our business. Personal development discussions, with a manager or a mentor, are scheduled regularly to allow open dialogue about your progress. We openly promote our internal opportunities; giving you the chance to move forward and progress. We strive to ensure that our people achieve their full potential and that they are able to enjoy a rewarding career with us.

We value each of our employees for who they are and what they bring to our team. Much like working with friends, ours is a team environment that encourages employees to enjoy the time they spend with clients and colleagues.


Life at ERT

At ERT, our collaborative culture is the driver behind our decisions, actions and ultimately the overall performance of the organization. We offer extensive learning opportunities in all of our locations, and our global orientation and on-boarding programs ensure that you feel integrated into the team right away. Our performance management and development tools help you to know what is expected of you and how to achieve it, ensuring the whole team is aligned with the company’s strategic goals. Our success is measured by our people and our people are our success story.
We know there is more to work than work, and that makes ERT a truly special place. We regularly gather employees’ feedback and further recognize their great ideas through our WorkSmart, Open Communications and Exceptional Endeavors Programs.



ERT supports the communities where we live and grow. Our Outreach program provides 8 hours of “Outreach Time” annually for all employees, ensuring every person has the chance to volunteer and give back to the communities and organizations around us. Our people make a difference with each and every effort.
With our Wellness programs we promote a wide variety of health and wellness for everyone in the ERT family – from local sports teams (biking, softball, volleyball…) to quarterly chair massages and healthy eating competitions.
People and participation – clearly a recurring theme at ERT. Won’t you join us?



  • ERT Named Finalist for PACT Best Technology Company 2017
  • ERT Named Finalist for Scrip Patient-Focused Technological Development in Clinical Trials Award 2016
  • ERT Named Finalist for MassTLC Innovative Healthcare Technology of the Year Award July 2016
  • ERT Received 4th Omega Group Consecutive Outstanding Customer Service Award 2016
  • ERT Ranked Highest in Overall Satisfaction Among eCOA Providers as listed on the independent 2015 Industry Standard Research(R) report 
  • 2014 ERT designated as Future 50 Company by Philadelphia SmartCEO, recognized for leadership and engagement

ERT Reviews

  • Featured Review

    Helpful (2)

    "Employee/Manager Development is Key!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO
    Positive Outlook
    No opinion of CEO

    I have been working at ERT full-time (More than 5 years)


    If you would have asked me a month ago, I would have given an lesser review. Our team was recently asked to pilot a New Leader's Training program. I have learned more in these past three weeks than I have in my entire five years with the company. Investment in manager/people development is a HUGE pro in this organization. I'm trying to take every training class that I can. I love the opportunity to develop myself. Also, other pros would be ability to work from home sometimes and my colleagues are the best!


    Pay is not at market at all. Not even close. That isn't what keeps me here

    Advice to Management

    Invest in your people and they will work hard for you! As I said, this training course has totally changed my attitude and outlook on the organization. Everyone should be required to take it. It's made me really look at myself as a manager and a leader. And now I want to pass that on to my employees. Kudos on that training program. It's really excellent- totally changed my perspective on things. Keep the training opportunities coming!

See All 258 Reviews

ERT Photos

ERT photo of: Girls Day in Germany!
ERT photo of: The Philadelphia Women's Leadership Network hosting a golf outing
ERT photo of: Boston Interns post-Cornhole match!
ERT photo of: Alex's Lemonade Stand Fundraiser!
ERT photo of: Volunteering at local Equine Assistance Therapy farm.
ERT photo of: Hackathon!!
See All PhotosSee All

ERT Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 2 weeks. I interviewed at ERT (Telephone, TX) in December 2018.


    Very personable and layed back. Questions were more about my personality in the beginning, then became more technicall.
    HR person was easy to be comfortable with. Company has free parking!

    Interview Questions

    • What is one thing you do not like about customer service?   1 Answer
See All 30 Interviews

ERT Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

Work at ERT? Share Your Experiences

  • Star
  • Star
  • Star
  • Star
  • Star
Click to Rate