Working at Edinburgh Woollen Mill | Glassdoor

Edinburgh Woollen Mill Overview

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Langholm, Scotland (UK)
1001 to 5000 employees
Company - Private
Department, Clothing, & Shoe Stores
$100 to $500 million (USD) per year
Marks & Spencer, John Lewis
Get a taste as well as a wrap of Scotland at The Edinburgh Woollen Mill (EWM). A niche retailer specialising in women's and men's wear and traditional Scottish products and gifts, EWM operates some 190 shops throughout the UK. The retailer also ... Read more

Edinburgh Woollen Mill Reviews

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Approve of CEO
Edinburgh Woollen Mill Chief Executive Philip Day
Philip Day
39 Ratings
  • "It could be so much better"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Edinburgh Woollen Mill full-time (More than 10 years)


    Great team of people to work with at the shop. Lovely customers most of the time.
    Interesting and diverse stock to sell. Variety of customers from around the world.


    The people at the top of the company don’t appreciate the staff they employ.
    It is all about the profit and the margin.
    Hard work and long hours with below average pay.
    No pay increase for 4 years but the expectation to work ever harder.
    Bonus scheme is a joke - targets are so high you never achieve it,
    20% discount which is basically the same as customers are given through promotions each season. Uniform provided at a low yearly allowance.
    Outdated equipment and no investment in repairs to heating etc

    Advice to Management

    You lose capable dedicated people because you treat them badly.
    You lose knowledge and expertise because you don’t appreciate the people that work for you, investment in people is needed. Pay increases and an overhaul of the benefits would help so much and create a much improved atmosphere. Happy staff = Happy customers and more sales.

See All 62 Reviews

Edinburgh Woollen Mill Photos

Edinburgh Woollen Mill photo of: The Edinburgh Woollen Mill (Photo thanks to Geograph user Stanley Howe, Some Rights Reserved)
Edinburgh Woollen Mill photo of: The Edinburgh Woollen Mill, Monmouth (Photo thanks to Geograph user Jaggery, Some Rights Reserved)
Edinburgh Woollen Mill photo of: Edinburgh Woollen Mill, Haworth (Photo thanks to Geograph user Philip Halling, Some Rights Reserved)
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Edinburgh Woollen Mill Interviews



Getting an Interview

Getting an Interview





    Sales Colleague Interview

    Anonymous Employee in Cardiff, Wales (UK)
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took a week. I interviewed at Edinburgh Woollen Mill (Cardiff, Wales (UK)) in November 2017.


    I got a call for an interview a couple of days after I applied, and I did the interview about a week after this call. The interview was about 10 minutes and they only asked a couple of simple questions.

    Interview Questions

    • What do you expect a store to look like when you walk in?   Answer Question
See All 6 Interviews

Edinburgh Woollen Mill Awards & Accolades

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