Working at Electronic Merchant Systems | Glassdoor

Find your next job here

Electronic Merchant Systems Overview

Cleveland, OH
201 to 500 employees
1988
Company - Private
Financial Transaction Processing
Unknown / Non-Applicable
Established in 1988, Electronic Merchant Systems has grown to become a leading provider of payment processing services. We process and safeguard many types of electronic payment transactions including all major credit cards, debit cards, EBT, stored-value, and electronic check ... Read more

Mission: Electronic Merchant Systems’ mission is to be the industry leader in merchant services by providing an innovative suite of business solutions, a high level of quality service, and having professional, dedicated employees that increase the financial well-being of our ... Read more

Company Updates

  • Electronic Merchant Systems (EMS) is proud to announce that today we reached a new milestone of 500 Customer Reviews posted on our Google My Business profile. We take pride in delivering a high level of quality service, and having professional, dedicated employees that increase the financial well-being of our clients.

    EMS currently has a 4.7 star rating on Google My business and considers this trust element a valuable business asset since it assures business owners that their business will receive the quality service they deserve.

  • Electronic Merchant Systems Announces Move of its Headquarters to Downtown Cleveland http://glassdoor.com/slink.htm?key=vQgRY

    Electronic Merchant Systems Announces Move of its Headquarters to Downtown Cleveland

    Electronic Merchant Systems (EMS) announced today that it will be relocating its corporate headquarters to Downtown Cleveland in mid-2018 as its business continues to expand. EMS has signed a lease with Bedrock for approximately 48,000 square feet of office space in the 250 West Huron Building at T

See AllSee All

Electronic Merchant Systems – Why Work For Us?


As an Electronic Merchant Systems’ team member, you will not only have the opportunity to advance your professional career and reach your financial goals, you will receive the support you need to get you there!

At EMS, we provide our employees with the latest sales tools and continuing education platforms available while making sure the resources you need are accessible anywhere, right at your fingertips.

While our core service is Payment Processing, our diverse product portfolio allows us to do so much more for our Merchants.

If you’re ready to join an industry leading organization while gaining the opportunity to change your life, as well as the lives of others, become a member of the Electronic Merchant Systems’ team.

We’ve been in business for over 25 years processing and protecting sensitive personal and cardholder data.  The company was founded by providing high quality payment processing services and support to traditional retail merchants. EMS has expanded its focus to offer a variety of eCommerce and mobile payment solutions so that merchants can benefit from the continually evolving customer landscape.


Electronic Merchant Systems’ mission is to be the industry leader in merchant services by providing an innovative suite of business solutions, a high level of quality service, and having professional, dedicated employees that increase the financial well-being of our clients. Our employees and clients receive the same concern, respect and caring attitude.

What's Happening at EMS

 The Porsche Cayenne Giveaway on 1/13/17 at EMS corporate headquarters. 

We’ve been in business for almost 30 years processing and protecting sensitive personal and cardholder data.  The company was founded by providing high quality payment processing services and support to traditional retail merchants. EMS has expanded its focus to offer a variety of eCommerce and mobile payment solutions so that merchants can benefit from the continually evolving customer landscape.

Electronic Merchant Systems Reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
CEO
0 Ratings
  • "Nearly 20 Years employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Independence, OH
    Current Employee - Manager in Independence, OH
    Recommends
    Positive Outlook

    I have been working at Electronic Merchant Systems full-time (More than 10 years)

    Pros

    No two days are alike. New issues to work on daily. Have always have treated me fairly.

    Cons

    Sometimes it can get a bit repetitive. That i s when you need to get involved with different projects, etc to shake things up a bit. No real cons to report.

See All 67 Reviews

Electronic Merchant Systems Photos

Electronic Merchant Systems photo of: 2017 EMS Christmas Party
Electronic Merchant Systems photo of: 2017 EMS Christmas Party
Electronic Merchant Systems photo of: 2017 EMS Christmas Party
Electronic Merchant Systems photo of: 2017 EMS Christmas Party
Electronic Merchant Systems photo of: 2017 EMS Christmas Party
Electronic Merchant Systems photo of: 2017 Cleveland Browns Toy Drive
See All PhotosSee All

Electronic Merchant Systems Interviews

Experience

Experience
46%
9%
45%

Getting an Interview

Getting an Interview
50%
10%
10%
10
10
10

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (1)  

    Account Executive Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. The process took 2 days. I interviewed at Electronic Merchant Systems (Atlanta, GA) in January 2017.

    Interview

    Hiring manager made position sound great and also the company. Explained the pay with possible bonus. Asked what my favorite animal was to describe myself. Asked if it was okay to leave lights off.

    Interview Questions

    • What is your favorite animal?   1 Answer
See All 12 Interviews

Electronic Merchant Systems Awards & Accolades

  • TOP 10 Retail Mobility Solution Providers - 2017, Retail CIO Outlook, 2017

Work at Electronic Merchant Systems? Share Your Experiences

Electronic Merchant Systems
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or