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Electronic Merchant Systems

Electronic Merchant Systems

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Electronic Merchant Systems Overview

  • Cleveland, OH
  • 201 to 500 Employees
  • 1988
  • Company - Private
  • Financial Transaction Processing
  • Unknown / Non-Applicable

Electronic Merchant Systems (EMS) is a leading provider of payment processing and merchant services. Since 1988, EMS has been helping business owners realize their full potential and grow their financial well-being. We're headquartered in beautiful Cleveland, Ohio, with offices ...
Mission: Electronic Merchant Systems’ mission is to be the industry leader in merchant services by providing an innovative suite of business solutions, a high level of quality service, and having professional, dedicated employees that increase the financial well-being of our clients. ...

Company Updates

July 7, 2022
Company News
CLEVELAND, July 7, 2022 /PRNewswire/ -- Electronic Merchant Systems (EMS), a leading provider of merchant services and payment processing solutions, is pleased to announce today that it is bolstering its POS software stack with the addition of Paysley. Based in Chapel Hill, NC, Paysley combines the physical and virtual payment worlds to provide omnichannel capabilities to merchants of all sizes. Paysley allows merchants to send secure, contactless, tap-to-pay requests to customers over text and email; customers can also make payments by scanning a unique QR Code that can display anywhere online or in person.
Shared image - Electronic Merchant Systems Acquires a Majority Interest in Paysley, an Omnichannel Payment Solution
Electronic Merchant Systems Acquires a Majority Interest in Paysley, an Omnichannel Payment Solution
March 3, 2022
Company News
Electronic Merchant Systems (EMS) is an industry-leading provider of payment processing and merchant services solutions. EMS is headquartered in Cleveland, Ohio, with offices and agents located across the country. Since 1988, the company has been helping business owners grow their financial well-being by offering a comprehensive suite of innovative, cost-effective payment solutions and high-quality customer service.
Shared image - Electronic Merchant Systems Receives 1,000 Google Reviews
Electronic Merchant Systems Receives 1,000 Google Reviews

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Commercial Customer Service Representative

What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.




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Electronic Merchant Systems Reviews

Electronic Merchant Systems196
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Approve of CEO
Electronic Merchant Systems President and CEO Daniel Neistadt
Daniel Neistadt
38 Ratings
Featured Review
Current Employee, more than 5 years

"*All things EMS*"

Mar 2, 2023 - Underwriter in Cleveland, OH
Positive Outlook
Approves of CEO


EMS offers a comfortable work space to be able to work with great teams in order to learn new skills. Hands on staff and management that will guide you through any process if needed. Great working


Only cons about EMS is parking. Really isn't much that can be done since the parking is shared with a shopping mall.

Advice to Management

Maybe suggestion boxes just to keep department managers up to par about things that maybe going on that they may not have knowledge about. The boxes could also be for ideas on speeding up different
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Electronic Merchant Systems Photos

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Electronic Merchant Systems Interviews

Getting an Interview
Applied online61%
Employee Referral11%

  1. Customer Service Representative Interview

    Anonymous Employee in United States
    Accepted Offer
    Positive Experience
    Easy Interview


    Very easy. They called me in for the interview in the after. They go over your resume and qualifications very briefly. As long you have the qualifications and experience they are looking and or the capacity to learn the job quickly they will consider you as a candidate.

    What are your qualifications? Why do you want to work at EMS?

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Electronic Merchant Systems Awards & Accolades

  • Top 10 Retail Payments CompaniesRetailCIO Outlook2020
  • Retail CIO Most Promising Payment and Card CompaniesRetail CIO Magazine2019

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Electronic Merchant Systems FAQ

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What are perks and other benefits like at Electronic Merchant Systems?

...Benefits are good, EMS covers the cost on health care after 5 years of service....

March 8, 2023

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Electronic Merchant Systems Locations

  • Boston, MA
  • Chicago, IL
  • Cincinnati, OH
  • Cleveland, OH
  • Pittsburgh, PA
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