Working at Ellucian | Glassdoor

Ellucian Overview

Reston, VA
1001 to 5000 employees
1968
Company - Private
Information Technology
$500 million to $1 billion (USD) per year
Ellucian is the technology leader of software and services powering higher education forward. More than 2,500 institutions in almost 50 countries rely on Ellucian to help enable the mission of higher education for over 18 million students. Ellucian provides a broad and versatile ... Read more

Mission: We deliver innovative technology solutions to higher education.

Company Updates

  • #WorkFun at Ellucian HQ! Mini golf tournament graciously organized by office IT team

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Ellucian – Why Work For Us?


Our Company
Ellucian helps education institutions thrive in an open and dynamic world. We deliver a broad portfolio of technology solutions, developed in collaboration with a global education community, and provide strategic guidance to help education institutions of all kinds navigate change, achieve greater transparency, and drive efficiencies. More than 2,400 institutions in 40 countries around the world look to Ellucian for the ideas and insights that will move education forward, helping people everywhere discover their futures through learning.

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Ask yourself, do you want to:

Make a difference in student lives?Students are our true north—they are the reason we do what we do. For the past 40 years, we’ve been focused on one thing: helping students succeed. That’s why today we are the leading provider of solutions designed exclusively to meet the unique needs of higher education.

Change the world? Our nearly 3,000 employees in 20 regional offices worldwide are dedicated to a common goal: creating technology that makes higher education more affordable and accessible to students around the globe.

Work with the best? Learn from the best. Be the best. We’re picky and proud of it. We hire the sharpest minds, offer great opportunities, and challenge you to do your best work.

If the answer is yes, visit our careers site today and check out our open jobs! Talk to you soon!


Ellucian’s R&D team develops technology with a purpose. Institutions around the world don’t just run on Ellucian software—they help shape it. From admissions and finance to student success and advancement, our vast customer community informs every advance in our higher education software.

R&D Value Proposition

Ellucian Research & Development develops global education solutions which delight our customers. We achieve this through supporting an environment where we invest in our people and have fun. Our solutions are advanced through continuous evolution – not revolution – as we are committed to protecting our customers’ investments.

  • We are the market leader in the higher education environment - providing cutting edge technology products as well as IT infrastructure outsourcing and support services to our clients
  • We have a long history with our clients as a high percentage has been with us for 25 years
  • We embrace Agile principles and strong support empowered lean Agile teams
  • We are a global solution and provide global opportunities
  • We foster innovation throughout the organization
  • We strive to do things right – not over again
  • We work in bright, open, flexible spaces
  • We support a healthy work-life balance

R&D team members leverage Agile development methodology in combination with leading edge technology and tools including .NET, Java, and GroovyGrails in environments including Oracle and SQL Server, and Dynamics CRM.

Our R&D team develops and maintains software solutions supporting functional areas in higher education such as Admissions and Registrar, Student Information Systems, Student Success, Continuing Education and Workforce Development, Analytics, Mobile and Portal, Human Resources and Finance, Advancement, and IT and Security.

Available positions typically include Architect, Business Analyst, Product Owner, Quality Analyst, Software Developer, Test Engineer, and UX Designer.

Ellucian sales and marketing professionals are dedicated to spreading the word about Ellucian’s industry-leading solutions and services to prospective and current customers. Helping leaders in higher education to perceive the value of the software, services, and analytics they need to manage their day-to-day campus business faster, easier, and more effectively. 

Sales

Sales team members generate continued growth of new and existing accounts within assigned regions by identifying new opportunities, submitting solutions and proposals to clients, and working with Ellucian’s sales and services teams to close sales. Sales team members also help ensure that clients obtain the maximum benefits from their use of existing and newly purchased Ellucian and third party partner products as well as being responsible for client satisfaction, insuring a positive working relationship, long-term retention, and the ability to use the client for references.

Available positions typically include Account Executive, Account Manager, Client Partner, Client Sales Manager, and Solutions Consultant.

Marketing

Marketing team members are part of a high-performing organization responsible for the design and execution of campaigns designed to generate actionable leads for our sales teams, as well as creating and maintaining sales tools to help sales teams inform prospective and existing customers about Ellucian solutions and services. Additionally, marketing team members interact with the press and analyst community to effectively position Ellucian as the leader in higher education technology.

Available positions typically include Marketing Manager and Web Marketing Coordinator.

Ellucian Technology Management Services brings expertise to help institutions of higher education outsource individual IT functions or add on-site leadership to oversee the entire IT operation. More than 150 institutions use Ellucian Technology Management Services to help them deliver more robust IT services more cost-effectively.

Technology Management Value Proposition

We are the market leader in the higher education environment  - providing cutting edge technology products as well as IT infrastructure outsourcing and support services to our clients.

  • We have a long history with our clients as a high percentage have been with us for 25 years.
  • Our client portfolio includes 2,400 clients across the globe.
  • Our employees work in a small business environment on-site, while still being part of a big software consulting firm.
  • Our CIO development program allows for employees to develop their business acumen and leadership skills to grow into these prestigious roles on client sites.
  • Our benefits package is accentuated by giving you some of the client’s benefits as well (e.g. additional vacation time).
  • You will work beyond just being a valued IT resource by acting as a consultant at the client site.
  • You will have the opportunity to grow within the corporation in a number of areas such as, Technology Management, Services, Sales, etc. as well as having mobility to move across client sites. 


Available positions typically include Chief Information Officer, Instructional Technologist, Systems Administrator, Network Administrator, Technical Director, and Technical Support Specialist. rWe typically have Technology Management Services positions in three focus areas:

Ellucian Application Hosting Services

Application Hosting Services team members provide the technical infrastructure and support services our clients need to install, operate, and maintain your digital campus. While we manage the infrastructure in our private cloud, our clients get access to a high-quality data center, high-performance internet connectivity, hardware and operating system support, security administration, and operational monitoring.

Ellucian Application Management Services

Application Management Services experts monitor the applications that power your campus while a dedicated specialist oversees any issues that may arise. In addition, you get the predictability of a fixed price with the flexibility of remote, onsite, and hosted service delivery options. Almost 100 institutions rely on Ellucian Application Management Services to oversee applications every day.

Ellucian Help Desk Services

As an Ellucian Help Desk Services team member, you help to deliver a consistent student and faculty experience by centralizing service requests, expanding hours of service to accommodate online and working learners, and reducing response times to questions they need answered. Ellucian Help Desk Services provide support to more than 67 colleges and universities, and respond to more than 800,000 calls for assistance each year with an average response time within 60 seconds and a 70 percent resolution rate.


Ellucian Reviews

3.2
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Approve of CEO
Ellucian President & CEO Jeff Ray
Jeff Ray
130 Ratings
  • "Rising tech co in DC area"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Reston, VA
    Current Employee - Marketing in Reston, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ellucian full-time (More than 3 years)

    Pros

    Combined with a brand new, amazing HQ and great changes at the senior exec level, Ellucian is putting itself on the map as a top tech company in the DC area. It's an exciting time to be here.

    The team I'm on (Marketing) feels like a family and people really do care about the work we do and each other. A rare but wonderful situation.

    Cons

    Are there some "stale" folks here who seem to be phoning it in? Yes, but that's been the case everywhere else I've worked too.

See All 406 Reviews

Ellucian Photos

Ellucian photo of: Reception/Coffee bar
Ellucian photo of: 6th Floor Elevator
Ellucian photo of: Game lounge
Ellucian photo of: Cafeteria
Ellucian photo of: Meeting room
Ellucian photo of: It's about giving back!
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Ellucian Interviews

Experience

Experience
56%
22%
21%

Getting an Interview

Getting an Interview
44%
19%
13%
12
6
3
1

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Senior Consultant Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Ellucian.

    Interview

    Walking through their office and I didn't see many people that looked like me. Not sure if I was purposely brought into the kitchen area for coffee when there was another black person there. If you are not white or Indian you will be an outsider.

    Interview Questions

    • Would you like some coffee?   1 Answer
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Ellucian Awards & Accolades

  • Great Places to Work, Great Place to Work, 2017
  • ACG Private Equity Deal of the Year, ACG National Capital Honors, 2016
  • 2016 Greater Washington Technology CFO Awards, Northern Virginia Technology Council, 2016
  • Readers' Choice Awards: Student Information Systems and Data Management, Campus Technology Magazine, 2015
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