Mission: Lead the digital transformation of higher education in the cloud.
A picture says a thousand.... And this one is no different (although it was taken from a video). Our Malvern employees hosted a virtual fundraising event benefiting local food banks. The live musical performances by employees raised over $5,700 to help feed the community through Philadelphia-area food banks. Overall globally, Ellucian has contributed over $40,000 in donations to food banks! We are in this together! #ellucianlife #poweroftogether
Even though we are right in the middle of the COVID-19 pandemic, at Ellucian we are not waiting until the worst has passed to look at the education industry and partner with our customer base even more. Now is the time for us to lend a hand and see what we can be doing to better prepare and strengthen our commitment to students. Our Chief Experience Officer, Chris Collins, shares his story. #ellucianlife
Our Company
Ellucian helps education institutions thrive in an open and dynamic world. We deliver a broad portfolio of technology solutions, developed in collaboration with a global education community, and provide strategic guidance to help education institutions of all kinds navigate change, achieve greater transparency, and drive efficiencies. More than 2,400 institutions in 40 countries around the world look to Ellucian for the ideas and insights that will move education forward, helping people everywhere discover their futures through learning.
Make a difference in student lives?Students are our true north—they are the reason we do what we do. For the past 40 years, we’ve been focused on one thing: helping students succeed. That’s why today we are the leading provider of solutions designed exclusively to meet the unique needs of higher education.
Change the world? Our nearly 3,000 employees in 20 regional offices worldwide are dedicated to a common goal: creating technology that makes higher education more affordable and accessible to students around the globe.
Work with the best? Learn from the best. Be the best. We’re picky and proud of it. We hire the sharpest minds, offer great opportunities, and challenge you to do your best work.
If the answer is yes, visit our careers site today and check out our open jobs! Talk to you soon!
Ellucian’s R&D team develops technology with a purpose. Institutions around the world don’t just run on Ellucian software—they help shape it. From admissions and finance to student success and advancement, our vast customer community informs every advance in our higher education software.
Ellucian Research & Development develops global education solutions which delight our customers. We achieve this through supporting an environment where we invest in our people and have fun. Our solutions are advanced through continuous evolution – not revolution – as we are committed to protecting our customers’ investments.
R&D team members leverage Agile development methodology in combination with leading edge technology and tools including .NET, Java, and GroovyGrails in environments including Oracle and SQL Server, and Dynamics CRM.
Our R&D team develops and maintains software solutions supporting functional areas in higher education such as Admissions and Registrar, Student Information Systems, Student Success, Continuing Education and Workforce Development, Analytics, Mobile and Portal, Human Resources and Finance, Advancement, and IT and Security.
Available positions typically include Architect, Business Analyst, Product Owner, Quality Analyst, Software Developer, Test Engineer, and UX Designer.
Ellucian sales and marketing professionals are dedicated to spreading the word about Ellucian’s industry-leading solutions and services to prospective and current customers. Helping leaders in higher education to perceive the value of the software, services, and analytics they need to manage their day-to-day campus business faster, easier, and more effectively.
Sales team members generate continued growth of new and existing accounts within assigned regions by identifying new opportunities, submitting solutions and proposals to clients, and working with Ellucian’s sales and services teams to close sales. Sales team members also help ensure that clients obtain the maximum benefits from their use of existing and newly purchased Ellucian and third party partner products as well as being responsible for client satisfaction, insuring a positive working relationship, long-term retention, and the ability to use the client for references.
Available positions typically include Account Executive, Account Manager, Client Partner, Client Sales Manager, and Solutions Consultant.
Marketing team members are part of a high-performing organization responsible for the design and execution of campaigns designed to generate actionable leads for our sales teams, as well as creating and maintaining sales tools to help sales teams inform prospective and existing customers about Ellucian solutions and services. Additionally, marketing team members interact with the press and analyst community to effectively position Ellucian as the leader in higher education technology.
Available positions typically include Marketing Manager and Web Marketing Coordinator.
Ellucian Technology Management Services brings expertise to help institutions of higher education outsource individual IT functions or add on-site leadership to oversee the entire IT operation. More than 150 institutions use Ellucian Technology Management Services to help them deliver more robust IT services more cost-effectively.
We are the market leader in the higher education environment - providing cutting edge technology products as well as IT infrastructure outsourcing and support services to our clients.
Available positions typically include Chief Information Officer, Instructional Technologist, Systems Administrator, Network Administrator, Technical Director, and Technical Support Specialist. rWe typically have Technology Management Services positions in three focus areas:
Application Hosting Services team members provide the technical infrastructure and support services our clients need to install, operate, and maintain your digital campus. While we manage the infrastructure in our private cloud, our clients get access to a high-quality data center, high-performance internet connectivity, hardware and operating system support, security administration, and operational monitoring.
Application Management Services experts monitor the applications that power your campus while a dedicated specialist oversees any issues that may arise. In addition, you get the predictability of a fixed price with the flexibility of remote, onsite, and hosted service delivery options. Almost 100 institutions rely on Ellucian Application Management Services to oversee applications every day.
As an Ellucian Help Desk Services team member, you help to deliver a consistent student and faculty experience by centralizing service requests, expanding hours of service to accommodate online and working learners, and reducing response times to questions they need answered. Ellucian Help Desk Services provide support to more than 67 colleges and universities, and respond to more than 800,000 calls for assistance each year with an average response time within 60 seconds and a 70 percent resolution rate.
I have been working at Ellucian full-time (More than 10 years)
Pros
Strong product leadership, strategy, and customer focus have strengthened Ellucian to the core. Over the past few years, the company's culture and a renewed focus on employees has been provoking creative solutions at all levels of the organization. Over the past few months with COVID-19, the Executive team has been regularly communicating with the full staff. I have been impressed with the level of compassion and sincerity. The company has been extraordinarily flexible, understanding of our family challenges and supportive during these difficult times. I am excited about our bright future and proud to work at Ellucian.
Cons
Some individuals within the company are resistive of change, negative, and put up barriers without merit. Ideally, the organization would be step up attrition to promote growth.
Advice to Management
Focus on the future. Put all customers on paths to reap the benefits, and continue to focus on culture.
Helpful (3)
Application
I applied through a recruiter. The process took 3 weeks. I interviewed at Ellucian (Remote, OR) in June 2019.
Interview
Easily, the most wonderful and quick interview process ever. Applied, one day later interviewed by recruiter and set up with manager interview the next day. Manager interview was remote, asked 30min of behavioral questions. Two days later received invite for final interview which was schedule for the following week. Final interview was 4 team members and manager, 10min presentation on anything I wanted, 40 min of behavioral questions and 10 min of my questions. Everyone was incredibly helpful and relaxed during the entire process.
Interview Questions
Pay Equality Pledge
Committed to paying equitably for equal work & experience
Tech Hiring Commitment
Helping to train, hire and promote more technology workers
Social Responsibility Pledge
Formal programs or foundation to give back to communities
Diversity Commitment
Has programs that support a diverse and inclusive workforce
