Working at EmblemHealth | Glassdoor

EmblemHealth Overview

New York, NY
1001 to 5000 employees
1937
Nonprofit Organization
Insurance
$1 to $5 million (USD) per year
Unknown

Working at EmblemHealth

EmblemHealth is a local, neighborhood health plan that has served the New York City area and surrounding communities for more than 75 years. That’s the kind of experience that makes us unique. We’re proud to be one of the nation’s largest ... Read more

Mission: Our mission is to create healthier futures for our members by championing access to high-quality, affordable care and building innovative partnerships in the communities we serve – because we believe that everyone deserves to be taken care of.

EmblemHealth Reviews

2.6
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Recommend to a friend
Approve of CEO
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Karen Ignagni
89 Ratings
  • "Learning experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in New York, NY
    Former Employee - Customer Service Representative in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at EmblemHealth full-time (More than 10 years)

    Pros

    I worked at EmblemHealth for 20 years. I learned quite a lot during my tenure there. There was always something new, and just when you got the hang of it, something else was given for you to learn. I had no problem with that. I took every bit of that experience and left with a very health looking resume.

    Cons

    Lack of communication between management and employees. When things changed, my dept was always the last to hear of it.

    Advice to Management

    Be more accessible to your employees. You all need each other to get the job done

See All 391 Reviews

EmblemHealth Interviews

Experience

Experience
53%
35%
11%

Getting an Interview

Getting an Interview
50%
15%
11%
6
6
4
4

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Service Representative Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. I interviewed at EmblemHealth (New York, NY).

    Interview

    The interview went very smooth. Questions were all based on health insurance information. There was the face to face, where questions were asked about your employment background, then you were placed in a room with a phone, and a script, where someone would call and pretend to be a customer, and you would answer based on the script in front of you. Next was a panel of about 3 people, who asked different questions. I was offered job the following week.

    Interview Questions

See All 48 Interviews

EmblemHealth Awards & Accolades

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