EmblemHealth Career Overview | Glassdoor

EmblemHealth Overview

New York, NY
1001 to 5000 employees
1937
Nonprofit Organization
Insurance
$1 to $5 million (USD) per year
EmblemHealth is a local, neighborhood health plan that has served the New York City area and surrounding communities for more than 75 years. That’s the kind of experience that makes us unique. We’re proud to be one of the nation’s largest ... Read more

Mission: Our mission is to create healthier futures for our members by championing access to high-quality, affordable care and building innovative partnerships in the communities we serve – because we believe that everyone deserves to be taken care of.

EmblemHealth – Why Work For Us?


EmblemHealth is a local, neighborhood health plan that has served the New York City area and surrounding communities for more than 75 years. That’s the kind of experience that makes us unique. We’re proud to be one of the nation’s largest not-for-profit health plans, serving 3.1 million people who live and work across the New York tri-state area.

Experience Matters

EmblemHealth was formed from two companies, Group Health Incorporated (GHI) and Health Insurance Plan of Greater New York (HIP), both of which have local roots and share a rich health care history. Today, we honor our legacy by continuing to put the care of our members and communities first.


At the forefront of change.

Health care is currently undergoing a major transformation around quality, cost and access. Our mission is to create healthier futures for our members by championing access to high-quality, affordable care and building innovative partnerships in the communities we serve – because we believe that everyone deserves to be taken care of.

Fostering excellence.

We understand New York because we live here and work here, too. And we're joining forces with local organizations to create healthier communities together. Our comprehensive plans and programs are designed to deliver better care and outcomes at a lower cost.


Quality, Affordable Health Plans

EmblemHealth offers a range of commercial and government-sponsored health plans for large groups, small groups, individuals and families, with an extensive network of doctors and hospitals throughout the tristate area. Our choice of benefit options-including dental, vision and telehealth-allows you to customize your care to fit your needs.

Bringing Care and Coverage Together

Neighborhood Care — A Different Approach to Health Care

With five locations in Harlem, Cambria Heights, Chinatown, Crown Heights and Bensonhurst, members from our communities can get answers, solutions and support to help them lead healthier lives.

Our Customer Care Navigators and Social Worker Case Managers are passionate about the communities in which they live and work. By offering one-on-one customer service and free, personalized health and wellness support, they enable and empower EmblemHealth members to focus on their health and well-being. As a community-based resource, EmblemHealth Neighborhood Care also partners with local organizations to provide support and services to their surrounding neighborhoods.

AdvantageCare Physicians — A Coordinated Care Approach

To support the overall health and well-being of our members and community, we partner with AdvantageCare Physicians, a primary and specialty care medical group committed to quality, personalized care.

With 36 medical offices across Brooklyn, Manhattan, Queens, Staten Island and Long Island, our doctors take a team-based approach to providing care by working with nurses, social workers, nutritionists, behavioral health specialists and other professionals.

Helping You Live Healthy

EmblemHealth provides a variety of resources, activities and programs to help you and your family stay healthy and live well, including:

PATH Wellness ProgramsGuide to Local Farmers’ Markets Healthy DiscountsImmunizations and ScreeningsCare for the Family Caregiver

Working at Emblem

Diversity and Inclusion

Our workforce is as diverse as the New Yorkers we serve. By building an inclusive culture we can bring together our many talents and backgrounds to anticipate, respond to and solve our customers’ needs. We’re committed to building on this strength and to supporting excellence in every employee.

EmblemHealth Reviews

2.6
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Karen Ignagni
98 Ratings
  • "Claims Specialist"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Specialist in Hollywood, FL
    Former Employee - Claims Specialist in Hollywood, FL

    I worked at EmblemHealth full-time (More than 10 years)

    Pros

    Great location, working hours , benefits, environement and many employees had longevity with this employer

    Cons

    Not a good tuition reimbursement program and company got sold and most employees were terminated.

    Advice to Management

    Improving system and employee workflows for better productivity to allow the company to be more profitable and maintain the ability to keep more employees

See All 407 Reviews

EmblemHealth Interviews

Experience

Experience
52%
34%
13%

Getting an Interview

Getting an Interview
48%
15%
11%
6
6
6
4

Difficulty

2.7
Average

Difficulty

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Average
Easy
  1.  

    Customer Service Representative Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. I interviewed at EmblemHealth (New York, NY).

    Interview

    The interview went very smooth. Questions were all based on health insurance information. There was the face to face, where questions were asked about your employment background, then you were placed in a room with a phone, and a script, where someone would call and pretend to be a customer, and you would answer based on the script in front of you. Next was a panel of about 3 people, who asked different questions. I was offered job the following week.

    Interview Questions

See All 49 Interviews

EmblemHealth Awards & Accolades

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Work at EmblemHealth? Share Your Experiences

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