Working at Emerson Hospital | Glassdoor

Emerson Hospital Overview

Concord, MA
1001 to 5000 employees
Nonprofit Organization
Health Care
$100 to $500 million (USD) per year
Since 1911, our communities have looked to us to provide the most sophisticated, high-quality care available, close to home.

Today, Emerson has grown to become a regional health system serving over 300,000 individuals in 25 communities in our area. And while ... Read more

Mission: Your insight. Your talent. Your confidence. Your touch. At Emerson Hospital, we know the real difference in our care is what you bring to it. Join us, and experience the Emerson Difference—a work culture that reflects the essence of compassionate care for our patients ... Read more

Emerson Hospital – Why Work For Us?

Emerson provides advanced medical services to more than 300,000 people in 25 towns. We're a 179-bed hospital with more than 300 primary care doctors and specialists, caring for everything from arrhythmias to urology.

Our core mission has always been to make high-quality health care more accessible to those who live and work in our community. To further this mission, Emerson has outpatient facilities in the towns of Westford, Groton, Sudbury and Concord, Massachusetts.

Emerson is well known for its outstanding nursing care and patient-centered facilities, including the Bethke Cancer Center and our Birthing Center, which has the area’s only Special Care Level 2 Nursery for moderately ill newborns.

While we provide all of the services that most patients will ever need, the hospital's strong clinical collaborations with Boston’s academic medical centers ensures that you have access to world-class resources for more advanced care.

The difference is you.
Your insight. Your talent. Your confidence. Your touch. At Emerson Hospital, we know the real difference in our care is what you bring to it. Join us, and experience the Emerson Difference—a work culture that reflects the essence of compassionate care for our patients and each other.

Caring is what we do.
Since 1911, our communities have looked to us to provide the most sophisticated, high-quality care available, close to home.

Today, Emerson has grown to become a regional health system serving over 300,000 individuals in 25 communities in our area. And while much has changed, our commitment has remained the same: to provide advanced care in an atmosphere of warmth and compassion. It’s why we continually invest in new technologies and treatments. And it’s why we invest so heavily in our people—in their education, their growth, their futures.


Our mission: To be the best place to come for care and work.

No one knows this better than our own nurses. At Emerson Hospital, you’ll find a culture of collaboration and professional respect unlike anywhere else. Here, nurses have the unique opportunity to develop a real rapport with patients. You’ll find a family-like environment shared between colleagues and patients alike. In fact, our nurses average 20 years of experience and have treated generations of families—keeping community care close to home.

Emerson Hospital Careers: Nursing
“I enjoy working in the Emergency Department primarily because of the other people I work with. Everyone on the team, including physicians, other nurses, techs and unit clerks are very knowledgeable, hardworking and always willing to lend a hand when another team member needs help. I feel good about working for Emerson Hospital because the organization is looking ahead and planning for the future today.”

– Michael Sprague

Our patients expect outstanding nursing care.

Emerson Hospital is well-known for outstanding nursing care and patient-centered facilities, like our Birthing Center and Special Care Level 2 Nursery—the only specialty care nursery in the area providing 24-hour, in-house coverage by pediatricians and anesthesiologists. While we pride ourselves as being “Concord’s hospital,” we offer a level of advanced care that rivals the nation’s largest institutions.

What makes working at Emerson truly different, however, is the environment itself. While we all entered health care to make a difference in our communities, the nurses at Emerson Hospital are more than caregivers. To our patients, we’re their neighbors and friends. Many of our patients know us by name. And they trust us, because they know we bring our families here, too.

Emerson is also extraordinarily committed to your career. Our leadership understands the importance of nursing. A nurse herself, our CEO believes that one of the most effective ways to improve patient care is to listen to her staff. It makes each of us more accountable, more involved. And it’s the foundation of a shared decision-making structure that empowers us to give our very best.

Whether you’re an experienced nurse or a new graduate, you’ll find Emerson has a nursing specialty to interest you, including:

  • Medical/Surgical
  • Emergency Department
  • Surgical Services
  • Pediatrics
  • Maternal Child Health
  • Oncology
  • Transitional Care/Rehabilitation
  • Quality
  • Home Health
  • Behavioral Health Services
  • Operating Room
  • Education Department
  • Gastroenterology
  • Cardiac Rehabilitation
  • Obstetrics
  • Social Services

Take this opportunity to grow.

From our collaborative team environment, to our specialized orientations, fellowships and opportunities for continuing education, we offer all the support you need for true professional growth.


Make an impact on the future of health care.

As an Allied Health professional at Emerson Hospital, you’ll gain access to a variety of specialties, a diversity of practice settings and a highly collaborative, supportive and family-focused environment. Here, you’ll have the unique opportunity to work with some of the most advanced equipment and therapies alongside the most talented and dedicated Allied Health professionals in practice today.

Emerson Hospital Careers: Allied Health
“I've worked at Emerson Hospital for 25 years. My time with Emerson has allowed me to work alongside talented staff who genuinely like their jobs and it shows in the way they deliver care. The people who work here really do take the time to listen to patients and truly meet their needs.”

– Christine Heffernan

The most dynamic careers. Right in Concord.

What makes a career at Emerson Hospital so different? The fact that we understand the passion you have for your work and the pride you take in providing the very best care. Which is why we make sure you have all the tools and support you need, like access to the latest technologies, a strong, evidence-based practice model and unlimited opportunities to learn and grow. Best of all, Emerson’s management team always stands behind you and encourages your input.

Because we’re dedicated to providing our community with the highest level of care, you’ll enjoy the kind of clinical variety that makes your career more interesting and makes every day a chance to challenge your skills and knowledge.

You can have a career with real impact at Emerson. We look to our professionals for the ideas that help us take care to the next level. You’ll have a direct line to all levels of leadership—even the CEO. We regularly host meetings and exercises that allow us to understand how our responsibilities overlap and help us better work together to improve outcomes. It makes for a career that’s truly empowering and satisfying. Learn more about careers available in:

  • Laboratory Services

    Emerson laboratory sciences professionals enjoy a dynamic, state-of-the-art environment that is rich in resources and advancement opportunities. Our lab is comprised of six major clinical departments: chemistry, microbiology, blood bank, hematology/coagulation, comprehensive anatomic pathology/histology and cytology. Three departments support the clinical staff: phlebotomy, specimen processing and laboratory administration/information systems.
  • Outpatient Rehabilitation

    Professionals in physical and occupational therapy enjoy unique opportunities for contribution and a level of collaboration that makes their careers extremely satisfying. Emerson’s size and community focus means you’ll have the opportunity to work closely with the very best hospitalists, nurses, orthopedists, pediatricians and specialists in a variety of areas, and gain exposure to a wider range of clinical challenges. Many of our programs—such as the Better Balance Clinic, spine rehabilitation, pelvic specialties and sports medicine—draw patients from around the region. To meet the needs of our patients, many clinics have extended hours; shift differential is available.
  • Diagnostic Imaging Services

    Our state-of-the-art imaging equipment with integrated PACS makes workflow efficient and provides more time to focus on patient care. No matter which technology you specialize in, we’ll support your continued growth and education through our annual education and CME reimbursement. We also support several student programs to assist those looking to enter the imaging field.
  • Pulmonary Services and Respiratory Therapy

    Emerson understands the vital role respiratory care plays in patient recovery. That’s why ours is such a truly collaborative environment. You’ll work closely with physicians and staff so you can have a greater impact on your patient’s progress. We offer comprehensive diagnostic, treatment, education and rehabilitation services for a full range of respiratory conditions. You’ll work with state-of-the-art technologies and have access to world-class resources—making Emerson the ideal place to grow your career.
  • Pharmacy

    The Emerson Hospital Department of Pharmacy Services is a progressive practice site for pharmacists, technicians, interns and students committed to improving patient safety. It is a highly collaborative environment where you’ll work closely with physicians, nurses and other staff members to provide patients with the highest quality care. Our facility features a state-of-the-art sterile prep suite, computerized order entry and robotics. Systems such as medication dispensing and parenteral nutrition compounding are automated, with many more process improvements slated for the near future. Our pharmacists participate in clinical activities such as our formal Collaborative Drug Therapy Management work, our work with the Emerson Anticoagulation Clinic and our new Antibiotic Stewardship.


We’re proud of the dedicated professionals who work behind the scenes to help us provide the very best care. No matter what role you play in our work, your contributions make a world of difference. We look to you for the ideas and solutions that make us more efficient, make our patients more comfortable and help guide our facility into the future. That’s part of what makes working at Emerson so unique and our careers so satisfying.

Emerson Hospital Careers: The Emerson Difference
“I was attracted to health care, and my position in Sterile Processing offered me a foot in the door. Our unit training is intense and very detailed, and Emerson supports your certification. I’m now in a management position. The focus is on learning here, and the growth opportunities are just amazing.”

– Angel, Sterile
Processing Manager

We want you to grow and succeed.

At Emerson, you’ll have the opportunity to advance your career and even take on roles in new areas. In fact, many of your future coworkers have been with—and grown with—Emerson for much of their career. It’s a close, family-like environment where you’ll get to know most of us by name, including our CEO. As you get to know us, you’ll notice a shared willingness to learn, a passion for service and a commitment to excellence. It’s what makes us proud to be part of this team.

The operation of a dynamic facility like Emerson Hospital requires the talents of professionals in a number of non-medical roles—from administrative and management professionals to food service and environmental services staff. You won’t find a more supportive atmosphere complete with all the resources and opportunities needed to achieve your career goals.

Growth opportunities are available in these areas:

  • Materials Management/Purchasing
  • Environmental Services/Housekeeping
  • Central Sterile Supply
  • Information Systems and Technology
  • Security
  • Facilities Engineering
  • Food and Nutrition Services
  • Patient Access
  • Accounting, Billing and Finance

You’ll love our collaborative environment, where you can see your ideas and contributions really come to life. Plus, you’ll enjoy the satisfaction of being part of a team that has a real impact on the health and well-being of our entire community.

Emerson offers competitive pay and excellent benefits. We’ll also promote your professional development through skills and leadership training, promotion and transfer opportunities, and educational benefits like tuition reimbursement. If you’re looking for a career that will challenge you to achieve, you’ll find it here.

Emerson Hospital Reviews

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Christine C. Schuster
26 Ratings
  • Featured Review

    Helpful (1)

    "Best place I've ever worked!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Care Technician in Concord, MA
    Current Employee - Patient Care Technician in Concord, MA
    Positive Outlook

    I have been working at Emerson Hospital full-time (More than a year)


    Everyone who walks through the halls is kind and compassionate. Come visit and walk through the halls to see for yourself! They way your treated in the hallway, is the same way you're treated on the floors as a patient. Patients are truly #1 here at Emerson. When it's busy, our manager buys us pizza or cookies. I know it's a small thing, but it means a lot. Management recognizes when the staff need a boost. I've worked in a few other local hospitals and I've never been happier then being here at Emerson.


    When I came in for my interview, I rode in a very old elevator that was a bit scary.

    Advice to Management

    Thank you for recognizing the staff and for the little things you do, that aren't so little to us. Keep up the great work, Emerson is a great resource to the surrounding communities because of you.

See All 51 Reviews

Emerson Hospital Photos

Emerson Hospital photo of: Birthing Center Private Room
Emerson Hospital photo of: Westford Health Center
Emerson Hospital photo of: Interventional Radiology Suite
Emerson Hospital photo of: Groton Health Center
Emerson Hospital photo of: Emerson Medical at Sudbury
Emerson Hospital photo of: Emerson Hospital Main Entrance
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Emerson Hospital Interviews



Getting an Interview

Getting an Interview





    Phlebotomist Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. I interviewed at Emerson Hospital in June 2017.


    Applied online during the weekend and got a call first thing Monday morning for an interview. Had an interview that week. This was a two part process, first with HR and then with the manager and crew of the department I was looking to work in. Although the second portion being a group interview was a little bit intimidating, I felt that everyone was still very pleasant. I was offered the position approximately one week later.

    Interview Questions

    • Describe a time where you had difficulty with another coworker. How did you handle it and what was the outcome?   Answer Question
    • Use one word to describe yourself.   Answer Question
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Emerson Hospital Awards & Accolades

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