Mission: To be the leading provider of innovative health and benefits technology, enabling service excellence for the participants entrusted to Empyrean by our clients.
I have been working at Empyrean Benefit Solutions full-time (More than a year)
I've been at the company for a little over two years now in the Business Systems Analyst role. Ultimately my experience has been an awesome one. I can't think of a company where you can gain as much experience as you can at Empyrean. You're given big time responsibility by your managers, which provides you with a sense of empowerment and as a result helps you grow professionally. The culture is also super flexible; I can work remotely whenever I have the need to, and I can come in and leave work when I want to as long as I get my job done. There aren't many places like that out there. I've seen several negative posts on here and I get what some of them are saying - the work life balance can sometimes veer off the deep end. But here's the thing. There is a peak busy season which will require you to work long hours. But then, for the remainder of the year (especially if you rock it during the busy season) things are extra chill. It's like, for a few months work life is like Finals week in college, but then the rest of the year its syllabus week! If that makes sense.
All in all, I love working here because it's helped me see my potential as a professional. I think that if you put the work in, and ALWAYS stay in communication with your people manager about your concerns, then they will do their best to keep you on the right track. They are there to help you as long as you help them. I've noticed many times at work that when there is an analyst complaining about their job, they will vent it explicitly to their peers, but won't say a peep to their people manager. How are they supposed to help you out with your situation if you aren't being transparent with them? I've always believed in the notion that the squeaky wheel gets cleaned.
Work Life balance can for sure get crazy sometimes. That and the work is a bit "Baptism By Fire" in the sense that you are given big time responsibility early on in the job.
Advice to Management
Promote from within as much as possible! Some of my favorite people at the company are those that have been there the longest or have grown into higher positions.
I applied online. I interviewed at Empyrean Benefit Solutions.
You have to interview with Sr. CSM's, Sr. Business Analysts, and 1 or 2 directors. Most often, they already have made up their mind about hiring you before you make it to the interview.