Working at Encore Capital Group | Glassdoor

Encore Capital Group Overview

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San Diego, CA
5001 to 10000 employees
1953
Company - Public (ECPG)
Finance
$1 to $2 billion (USD) per year
GC Services, Asset Acceptance Capital

Encore Capital Group Reviews

2.9
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Encore Capital Group President and CEO Kenneth A. Vecchione
Kenneth A. Vecchione
68 Ratings
  • "Not as bad as people are saying! Company is thriving!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Legal Specialist in Saint Cloud, MN
    Current Employee - Legal Specialist in Saint Cloud, MN
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Encore Capital Group full-time (More than 5 years)

    Pros

    Flexible schedule, Team events, can send award to team members, Company picnic, Holiday award banquet. Company survey to make a better environment. My Group manager cares about her team and individuals. She sticks up for and fights for what is best for her team. The Company listens to their employees and sought additional medical insurance options. Offered bonus potential to all employees. Ken V- CEO is amazing! Started president club- taking award winning team to Italy this year- 30+ staff and their guest. Offer schedule adjustments so you can make up time off instead of using PTO also at times offers summer hours.

    Cons

    Review process and lack of an actual performance raises, all raises are on average 1% to 3%. Basically only cost of living. You must write your own review. Not a lot of positions to advance to. Some specialty areas.

    Advice to Management

    Need to pay more. Eliminate the PACE process. Give a cost of living increase. The 1% to 3% increase people get is not even enough to cover cost of living. Stop calling it merit based. Start giving an additional performance review. Need to give 2 raises a yr. Stock options and bonus program before Christmas.

See All 178 Reviews

Encore Capital Group Photos

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Encore Capital Group Interviews

Experience

Experience
57%
20%
22%

Getting an Interview

Getting an Interview
31%
26%
17%
10
10
1
1

Difficulty

3.2
Average

Difficulty

Hard
Average
Easy
  1.  

    Operations Analyst Interview

    Anonymous Interview Candidate in San Diego, CA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Encore Capital Group (San Diego, CA) in April 2017.

    Interview

    1st Round: General HR screening and behavioral/fit questions. The recruiter asked me about my background, my interest in the company and what kind of salary I was looking for.
    2nd Round: Business Case about profitability with a different person. See Questions

    Interview Questions

    • 1) There is coffee bagel located on an university campus. The profits went down but the revenues went up. What do you think happened?
      2) The prices and costs of the bagels and coffee were given as well as the revenues in month 1 and 2. Calculate the profits in month 1 and 2.  
      Answer Question
See All 75 Interviews

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