Mission: We help people recover from financial difficulty and turn toward a path of economic empowerment.
We have an unwavering commitment to operate with integrity and treat people fairly as demonstrated through our industry-first Consumer Bill of Rights. We are ...
INDIVIDUAL PERSPECTIVE. COLLABORATIVE APPROACH.
BUILD YOUR FUTURE WITH US.
At Encore Capital Group, the work we do helps pave the way to a brighter future. A leading provider of debt management and recovery solutions, we work closely with consumers, helping them restore their financial vitality while pursuing a path to ongoing success.
What makes the service we deliver so unique? Our advanced analytic approach and high ethical standards certainly set us apart. However, it’s our skilled and dedicated professionals who are at the heart of our success. Our 3,000 team members have helped us build a strong company rooted in ethics and integrity—and earned us a place on Fortune’s Fastest Growing Companies list for two consecutive years.
With expertise in fields from analytics and business development to legal and finance, our teams are committed to achieving extraordinary results. Are you ready to put your passion to work? Discover more about Encore Capital Group.
CONSUMER ADVOCATE. ETHICAL APPROACH.
LEAD THE WAY TO FINANCIAL HEALTH.
Everything we do at Encore Capital Group centers on creating solutions for our consumers. Striving to play a productive role in their lives, we treat those we serve with respect and integrity. We’ve created a comprehensive Consumer Bill of Rights that solidifies our promise to do business the right way. This unique approach drives positive outcomes for our consumers—and creates satisfying career opportunities for our professionals.
Founders of the Consumer Credit Research Institute
We’re looking out for consumers everywhere. That’s why we founded the Consumer Credit Research Institute (CCRI). Taking a scientific approach to understanding the ways consumers get into financial trouble, the CCRI aims to identify better ways to break chronic debt cycles that can lead to ongoing financial distress. The institute represents an industry-leading effort to differentiate and describe an important—and often neglected—consumer segment. By partnering with leading universities, non-profit organizations, and governmental agencies, Encore Capital Group and the CCRI continue to advance thinking in areas from public policy to financial education.
RARE SKILL. ANALYTICAL PRECISION.
DISCOVER THE ENCORE FORMULA.
Our substantial investment in understanding consumer behavior has enabled us to build one of the industry’s strongest analytic platforms. Success in our business hinges on understanding, measuring, and predicting consumer behavior, and it’s this approach that helps to define our competitive edge. Our sophisticated and widespread use of analytics is an essential element of our ongoing growth, and it’s something we’re passionate about at Encore Capital Group. The pursuit of scientific precision and data accuracy drives what we do—and gives our professionals a powerful resource in providing outstanding service to our consumers.
BRIGHT MINDS. OPEN COMMUNICATION.
ENTER A WORLD OF OPPORTUNITY.
At Encore Capital Group, you’ll discover a professional environment infused with creativity and collaboration. Our leadership is engaged and thoughtful, maintaining an open-door policy that sparks communication throughout the organization. We promote a culture of exploration, and by bringing together people from diverse backgrounds and skill sets, we’re able to generate creative solutions.
We also understand that achieving success requires balance—both in and beyond the workplace. Our concern for the prosperity and well-being of our employees explains why multiple organizations have recognized our Wellness and Great Place to Work initiatives. At Encore Capital Group, you’ll have the programs, support, and flexibility you need to maintain a well-rounded lifestyle.
REMARKABLE TALENT. SHARED ACCOUNTABILITY.
FIND YOUR SUCCESS IN OURS.
At Encore Capital Group, we want to make sure you have the tools you need to excel—at and beyond work. Although our plans are customized for our various global locations, our philosophy remains the same: to provide the best-in-class benefits and programs you need to fuel your personal and professional growth and wellness.
Visit the links below to learn more about the benefits offered at our individual locations, and discover what it means to let passion, both personally and professionally, drive performance.
COSTA RICA BENEFITS
I worked at Encore Capital Group full-time (More than a year)
Very open and transformative environment. You will learn a great deal as they are trying to both grow into new things and improve their existing lines of business. Visionary IT leadership always looking for ways to improve and make things better.
Very fast-paced and results-oriented. You must be able to learn new ways, skills and tools and get proficient at delivering with them very quickly while operating with others who aren't always inclined (or incented) to do the same.
Also, they are a debt collection company and that might make some uncomfortable but most retail companies are in the debt generation business, so take your pick.
Advice to Management
Have organized and supported programs and performance goals to allow employees to work in different roles and listen in on calls....understanding internal and external customers will make everyone more effective.
I applied through college or university. I interviewed at Encore Capital Group.
Interviewed through a phone call. It was a very fundamental process. Some background self-introduce. There is no technique question involved. Ask about what the company focuses on and how it operates.
Let us know if we're missing any workplace or industry recognition –