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Encore Capital Group Overview

San Diego, CA
5001 to 10000 employees
1953
Company - Public (ECPG)
Financial Analytics & Research
$1 to $2 billion (USD) per year
At Encore Capital Group, we help people recover from financial difficulty and become economically empowered through debt management and recovery.

As an industry leader, and the only company to develop a Consumer Bill of Rights, we promote professional growth ... Read more

Mission: We help people recover from financial difficulty and turn toward a path of economic empowerment.

Company Updates

  • On April 19, Greg Call, our Executive Vice President, General Counsel, and Chief Administrative Officer and Akshay Saxena, Senior Director and General Counsel – India, visited our charity partner Rainbow Homes to meet the underprivileged children supported by us as an organization. It was a delightful visit with some memorable moments as the children shared their dreams and aspirations, and reiterated their commitment to academic excellence despite their challenging circumstances.

  • Last week, the Costa Rica, India, and U.S. sites celebrated #InternationalWomensDay by sending appreciation notes to fellow colleagues, sharing inspirational memos, and more!

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Encore Capital Group – Why Work For Us?


INDIVIDUAL PERSPECTIVE. COLLABORATIVE APPROACH.

BUILD YOUR FUTURE WITH US.

At Encore Capital Group, the work we do helps pave the way to a brighter future. A leading provider of debt management and recovery solutions, we work closely with consumers, helping them restore their financial vitality while pursuing a path to ongoing success.

What makes the service we deliver so unique? Our advanced analytic approach and high ethical standards certainly set us apart. However, it’s our skilled and dedicated professionals who are at the heart of our success. Our 3,000 team members have helped us build a strong company rooted in ethics and integrity—and earned us a place on Fortune’s Fastest Growing Companies list for two consecutive years.

With expertise in fields from analytics and business development to legal and finance, our teams are committed to achieving extraordinary results. Are you ready to put your passion to work? Discover more about Encore Capital Group.

CONSUMER ADVOCATE. ETHICAL APPROACH.

LEAD THE WAY TO FINANCIAL HEALTH.

Everything we do at Encore Capital Group centers on creating solutions for our consumers. Striving to play a productive role in their lives, we treat those we serve with respect and integrity. We’ve created a comprehensive Consumer Bill of Rights that solidifies our promise to do business the right way. This unique approach drives positive outcomes for our consumers—and creates satisfying career opportunities for our professionals.

Read our Consumer Bill of Rights: English, Spanish.

Founders of the Consumer Credit Research Institute

We’re looking out for consumers everywhere. That’s why we founded the Consumer Credit Research Institute (CCRI). Taking a scientific approach to understanding the ways consumers get into financial trouble, the CCRI aims to identify better ways to break chronic debt cycles that can lead to ongoing financial distress. The institute represents an industry-leading effort to differentiate and describe an important—and often neglected—consumer segment. By partnering with leading universities, non-profit organizations, and governmental agencies, Encore Capital Group and the CCRI continue to advance thinking in areas from public policy to financial education.

For more information on the CCRI, please click here.

RARE SKILL. ANALYTICAL PRECISION.

DISCOVER THE ENCORE FORMULA.

Our substantial investment in understanding consumer behavior has enabled us to build one of the industry’s strongest analytic platforms. Success in our business hinges on understanding, measuring, and predicting consumer behavior, and it’s this approach that helps to define our competitive edge. Our sophisticated and widespread use of analytics is an essential element of our ongoing growth, and it’s something we’re passionate about at Encore Capital Group. The pursuit of scientific precision and data accuracy drives what we do—and gives our professionals a powerful resource in providing outstanding service to our consumers.

BRIGHT MINDS. OPEN COMMUNICATION.

ENTER A WORLD OF OPPORTUNITY.

At Encore Capital Group, you’ll discover a professional environment infused with creativity and collaboration. Our leadership is engaged and thoughtful, maintaining an open-door policy that sparks communication throughout the organization. We promote a culture of exploration, and by bringing together people from diverse backgrounds and skill sets, we’re able to generate creative solutions.

We also understand that achieving success requires balance—both in and beyond the workplace. Our concern for the prosperity and well-being of our employees explains why multiple organizations have recognized our Wellness and Great Place to Work initiatives. At Encore Capital Group, you’ll have the programs, support, and flexibility you need to maintain a well-rounded lifestyle.

*U.S. benefits shown above

REMARKABLE TALENT. SHARED ACCOUNTABILITY.

FIND YOUR SUCCESS IN OURS.

At Encore Capital Group, we want to make sure you have the tools you need to excel—at and beyond work. Although our plans are customized for our various global locations, our philosophy remains the same: to provide the best-in-class benefits and programs you need to fuel your personal and professional growth and wellness.

Visit the links below to learn more about the benefits offered at our individual locations, and discover what it means to let passion, both personally and professionally, drive performance.


US BENEFITS

https://www.encorecapital.com/wp-content/uploads/2012/11/U-S-Benefits.pdf

COSTA RICA BENEFITS

http://www.encorecapital.com/wp-content/uploads/2012/11/Costa-Rica-Benefits.pdf

INDIA BENEFITS

https://www.encorecapital.com/wp-content/uploads/2012/11/India-Benefits.pdf

Check out our India benefits flyer!

Encore Capital Group Reviews

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Encore Capital Group CEO and President Ashish Masih
Ashish Masih
15 Ratings
  • Featured Review

    "Outstanding Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Encore Capital Group full-time

    Pros

    Encore Capital is a great place to work for. They are focused on helping the consumer. There is a great atmosphere and a drive towards teamwork and inclusion. Encore is an innovative company with a great future.

    Cons

    Like any company there can be communication issues at times, but they are solved quickly and effectively

    Advice to Management

    keep listing to your staff and drive your results based on ethics and consumer first focus.

See All 327 Reviews

Encore Capital Group Photos

Encore Capital Group photo of: An Encore employee volunteering for Literacy India.
Encore Capital Group photo of: Our CEO presents the award of best costume at Halloween 2018
Encore Capital Group photo of: Halloween Team Skit Winners 2018
Encore Capital Group photo of: Our San Diego women taking part in Habitat for Humanity's Annual Women's Build event.
Encore Capital Group photo of: Encore India enjoying the grand Iftar feast.
Encore Capital Group photo of: Our Costa Rica site recently offered a workshop on ergonomics tips!
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Encore Capital Group Interviews

Experience

Experience
53%
19%
28%

Getting an Interview

Getting an Interview
36%
23%
19%
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Difficulty

3.1
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  1. Featured Interview

     

    Compliance Officer Interview

    Anonymous Interview Candidate in San Diego, CA
    Declined Offer
    Positive Experience

    Application

    I applied online. The process took 2+ weeks. I interviewed at Encore Capital Group (San Diego, CA).

    Interview

    Overall, I had a very positive experience interviewing with Encore.

    I initially applied for a more senior-level position with Encore, but the job was filled before I could even begin the interview process. That being said, one of their recruiters reached out to me to see if I’d be interested in a more junior-level role.

    I went through two rounds of phone interviews, and eventually, Encore flew me out for the final round to their HQ in San Diego. Once in SD, I’d had four in-person interviews. Everyone I spoke with was very friendly and cordial. I’d say the majority of the questions were trying to gauge 1) how well I performed at my previous jobs and 2) whether I’d be a reliable and easy-to-work with colleague.

    I also got the impression that Encore’s compliance department fostered a real collegial environment. My interviewers seemed laid back and genuinely enthusiastic about their work. Moreover, it appeared that the company was making a bona fide effort to improve their compliance functions, so from an individual employee’s perspective, it looked like there was room for growth and development.

    I was offered the position, but the paycut I would have taken in comparison to my previous jobs, was a bit too steep. That being said, the company was very prompt in updating me with regard to the status of my application, booking my airplane tickets/hotel, reimbursing my miscellaneous travel expenses, etc. If I were a bit younger/had less experience, I would have probably taken this position.

    Interview Questions

    • Describe an instance when you disagreed with your supervisor. How did you handle it?   Answer Question
See All 139 Interviews

Encore Capital Group Awards & Accolades

  • 100 Best Companies for Women in India (BCWI), AVTAR Group & Working Mother Media, 2017
  • Encore Capital Group recognized for Talent Management, Dun & Bradstreet HR Best Practices & Awards, 2017
  • India’s Best Companies To Work For (Among the Top 50 IT & ITES Companies ), Great Place To Work India, 2016
  • India’s Best Companies To Work For | Ranked 57th | Among the Top 100 Companies | Ranked #4 in ITES, Great Place To Work India, 2015
  • India’s Best Companies To Work For | Ranked 13th | Among the Top 100 Companies | Ranked #1 in ITES, Great Place To Work India, 2014
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