Working at Endurance | Glassdoor

Endurance Overview

Northbrook, IL
1 to 50 employees
2006
Company - Private
Insurance Carriers
$100 to $500 million (USD) per year
CARCHEX, Warranty Direct, Toco Warranty
Endurance Warranty Services, LLC is one of the largest providers of vehicle protection coverage in the nation. We are backed by AAA rated insurance companies, an A+ rated member of the Better Business Bureau, and proud to be gold-certified by the Vehicle Protection Association.

Endurance Reviews

  • "I love the work parties"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Chicago, IL
    Current Employee - Customer Service in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Endurance full-time (Less than a year)

    Pros

    If there is one thing that this company does well it is company parties. They take care of us as employees. Plus it helps us all become closer as coworkers.

    Cons

    More time off would be amazing

    Advice to Management

    Up the benefits to include more paid time off.

See All 120 Reviews

Endurance Photos

Endurance photo of: 2014 Gold Stevie Award Winner
Endurance photo of: Endurance team at honorary benefit for Chicago Top Workplaces.
Endurance photo of: Endurance at Inc5000
Endurance photo of: Endurance Team at The American Business Awards (Stevie)
Endurance photo of: Endurance Booklet
Endurance photo of: Sales Office
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Endurance Interviews

Experience

Experience
29%
19%
52%

Getting an Interview

Getting an Interview
60%
10%
10%
5
5
5
5

Difficulty

3.3
Average

Difficulty

Hard
Average
Easy
  1. Helpful (3)  

    Software Engineer Interview

    Anonymous Interview Candidate in Chicago, IL
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 4 weeks. I interviewed at Endurance (Chicago, IL).

    Interview

    Wow terrible experience. I worked with a recruiter, and first I was scheduled to do a phone interview. Not only did they delay it by 2 hours on their end, when the call happened there was a terrible echo on their end. Although I talked with the recruiter before and after the interview with no echo, and even using a landline with the company during the call, they tried to blame me on it. After 10 minutes of troubleshooting we gave up.

    Well a week later my recruiter emails me back from the company, said they were going through an "audit" that week, and told me to just come in instead for an in person interview.

    So I get to the interview, and when I get there, the boss has no formal introduction with me. Just tells me to sit at a desk next to another dev, hooks up a laptop, and bluntly tells me to work on a console application. Basically I was told to write the console application that would read from their API and have to parse their XML and read/write to one of their databases. He said if I had any questions, I should "just google it" because that's "what I'll be doing anyway". And while he was setting up the laptop, he says "hey what was your deal with your phone, why couldn't you talk". After I explained I had a talk before and after with the recruiter, he just give me a smug grin and kept setting up the laptop.

    Oh, but he made sure for me to label one of the SQL insert parameters as "test" because I was WORKING ON THEIR PRODUCTION DATABASE. I'm going to repeat that.... during the interview, I was writing a console application ON THEIR PRODUCTION DATABASE LIVE.

    Well, I was basically alone for an hour sitting next to a software dev doing his own thing. I asked him some clarifying questions about my task (as all inteviewees should), and he basically told me "eh, I just use StackOverflow just like everyone else, coding is mostly copy-pasting". I asked him if my task was stuff that he does most of the time at his work and he said "Nope".

    Cool.

    Anyway, when I was calling their API to insert a lead, I was getting a 500 error as a response back. For those that don't know, in plain English, a 500 error is an error that comes from the server, i,e their API. Basically they had a faulty internal API. After confirming it wasn't a problem on my end, I told the boss about this error, and he replies "I just want it to work", and leaves me again to my own devices.

    Well, this goes on for an hour or so, and the boss ends up stopping the project, and calls one other dev to my desk who asks me a random question about XML injection (fair enough I suppose). The boss, the dev next to me, and this other dev, 3 people was the entire "development team" in a large office suite full of sales people.

    Then he basically tells me the role is "100% development", there's no QA department, no code reviews, basically no methodologies whatsoever.

    I've had my fair share of interviews before, but this was by far the WORST EXPERIENCE of an interview I've ever been a part of.

    For those software engineers that are looking for a job in CS, look elsewhere. This company does not know what they are doing, the manager is deplorable, and the experience is terrible overall.

    Interview Questions

    • Write a console application that reads from their API to insert into their production servers   1 Answer
See All 21 Interviews

Endurance Awards & Accolades

  • Golden Certification, Vehicle Protection Association, 2011
  • Customer Service Department of the Year, American Business Awards, 2014
See More

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