A great company to work for. They believe in what they do and it shows in the way they treat their employees.
The structure of the company was not always cohesive.
I applied online. I interviewed at English Heritage (Newport, South East England, England (UK)) in June 2017.
Two tests. One was a prioritisation of tasks and the other was to do a response letter to a customer complaint. Followed by interview with two managers. Both people were clearly tired of interviewing by the time they saw me. I got no feedback on the tasks that I carried out. Their interviewing technique was very inflexible. There was no opportunity to showcase my ability to to do the job. I had a portfolio which they declined to look at. Every question was about dealing with stress. This would have been a relatively stress free post and so I feel that the questions posed were a little inappropriate. The role involved was clearly customer service based. This is an area in which I am fully competent but they did not allow for any diversification from the questions that they had on a sheet of paper. I feel that the two people doing the interviews were not experienced in getting the best out of their interviewees.
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