Mission: To be the best transportation service provider in the world ... to exceed our customers' expectations for service, quality and value ... to provide our employees with a great place to work ... and to serve our communities as a committed corporate citizen.
You know you're doing customer service right when a customer calls you their guardian angel. Here's how Enterprise Branch Manager Nick L. earned the praise from a mom of 5 in a stressful situation: http://glassdoor.com/slink.htm?key=vQKPY
You know you're doing #customerservice right when a customer calls you their guardian angel. Here's how Enterprise Branch Manager Nick L. earned the praise from a mom of 5 in a stressful situation: http://glassdoor.com/slink.htm?key=vQKPc
Operated by Enterprise Holdings, we’re a family-owned, privately held company belonging to a world-class portfolio of brands that includes Alamo Rent A Car and National Car Rental. Since we opened our doors 60 years ago, our singular focus has been supporting each other, so we can best serve our customers and grow our brands. Today, we’re known for our extraordinary level of customer service at our more than 7,700 global Enterprise Rent-A-Car neighborhood and airport locations.
Some 100,000 dedicated team members sharing common values. And more than 1.9 million vehicles taking our customers wherever they need to go. And with the constant evolution of our industry, we continue to grow our business – and add to our variety of career opportunities.
Our people are the reason for our success. By living out our values each day and providing exceptional customer service, we’ve built a strong culture – one in which we bring honesty and integrity to all we do.
Our Founding Values:
From day one, you’ll be given real responsibility – and be expected to own it. You’ll take care of customers, connect with your community and live our values. And you’ll learn what it takes to manage a multimillion-dollar business. That’s just the beginning of how we can take your career further.
As a Management Trainee, the skills and experience you gain will be the foundation of your career. We have the training and support you need at every step of the way.
We’ll start you out close to home at one of our neighborhood locations. You’ll build relationships with coworkers, customers and mentors. You’ll learn everything from how to exceed our customers’ expectations, to the principles of accounting. You’ll also help grow the business by building relationships with local businesses, as well as learn how to manage a team of people and a fleet of hundreds of vehicles.
As a Management Trainee, the more you put into the program, the more you’ll get out of it. We promote from within, based on performance. Not seniority. See our promote-from-within philosophy in action.
For more than a decade, Enterprise Rent-A-Car has been recognized as one of the largest recruiters of college graduates in the US. We’re a proven training ground – with amazing ground-floor opportunities that have corner office potential. From day one, you'll learn our business, and make decisions that have an impact. This is your chance to make a difference from the word GO.
As an intern, you’ll gain the real-world experience you need to stand out from the crowd. Learn more about our internship opportunities.
You’ll see it through company support -- such as our pledge to donate $60 million to fight hunger -- and in how we encourage each of our employees to make a positive impact in the neighborhoods where we do business.
Our ongoing global philanthropic initiatives include:
I have been working at Enterprise full-time (More than 5 years)
I have worked at Enterprise for 6 years now, and all 6 have been nothing short of rewarding. From the time I started all the way through present time, Enterprise has given me the tools to be successful and rewarded my hard work with the recognition and promotions befit of it. Enterprise is the only company that I know of that only promotes from within while allowing their employees to earn a 6 figure pay based directly off of the hard work and dedication to performance the employee puts forth. And because of promoting only from within, a sense of a fun competitive atmosphere is always present in the branches.
The cons are limited do to each individuals ideas of importance. For some, work/life balance may be an issue. For others this is not the case. A lot of the perceived cons stem from the branches ability, or lack there of, to properly organize their day and prioritize what is urgent and important. We are also a performance based company, so the ones who are always driven to be the best, tend to put a lot more stress on themselves to perform at a level that is required to be the best.
Advice to Management
Consistency is key. As long as we hold our values and policies as a top priority, being fair and balanced across the board, our employees and company will always reap the benefits.
They emailed me to set up the first interview. The first interview was pretty standard. The second interview you your the branch you will be at and meet with the branch manager there. And then the third interview is more of a formality. I feel like if you get to the third interview the job is yours!