Working at Enterprise | Glassdoor

Enterprise Overview

Saint Louis, MO
10000+ employees
1957
Company - Private
Car Rental
Unknown / Non-Applicable
Founded in 1957, Enterprise Rent-A-Car is part of a portfolio of rental brands operated by Enterprise Holdings. With more than 100,000 employees in 9,900 global locations, Enterprise Holdings and its affiliates own and operate the largest fleet of vehicles in the world.

Mission: To be the best transportation service provider in the world ... to exceed our customers' expectations for service, quality and value ... to provide our employees with a great place to work ... and to serve our communities as a committed corporate citizen.

Company Updates

  • You know you're doing customer service right when a customer calls you their guardian angel. Here's how Enterprise Branch Manager Nick L. earned the praise from a mom of 5 in a stressful situation: http://glassdoor.com/slink.htm?key=vQKPY

    Kids, cars and customer service

    Anyone with kids can attest, traveling with little ones can be stressful. Many parents have a plan of attack to wrestle their kids into car seats and make the ensuing drive a bit easier. There's trusty Goldfish crackers, a lively Disney sing-along or a portable DVD player.

  • You know you're doing #customerservice right when a customer calls you their guardian angel. Here's how Enterprise Branch Manager Nick L. earned the praise from a mom of 5 in a stressful situation: http://glassdoor.com/slink.htm?key=vQKPc

    Kids, cars and customer service

    Anyone with kids can attest, traveling with little ones can be stressful. Many parents have a plan of attack to wrestle their kids into car seats and make the ensuing drive a bit easier. There's trusty Goldfish crackers, a lively Disney sing-along or a portable DVD player.

See AllSee All

Enterprise Video

Provided by employer [?]

Loading...

Enterprise – Why Work For Us?


At Enterprise Rent-A-Car, we began our story in the neighborhoods we serve.

Operated by Enterprise Holdings, we’re a family-owned, privately held company belonging to a world-class portfolio of brands that includes Alamo Rent A Car and National Car Rental. Since we opened our doors 60 years ago, our singular focus has been supporting each other, so we can best serve our customers and grow our brands. Today, we’re known for our extraordinary level of customer service at our more than 7,700 global Enterprise Rent-A-Car neighborhood and airport locations. 

Enterprise Rent-A-Car is part of a global network that spans more than 90 countries.

Some 100,000 dedicated team members sharing common values. And more than 1.9 million vehicles taking our customers wherever they need to go. And with the constant evolution of our industry, we continue to grow our business – and add to our variety of career opportunities.

Our people are the reason for our success. By living out our values each day and providing exceptional customer service, we’ve built a strong culture – one in which we bring honesty and integrity to all we do.

Our Founding Values:


As an Enterprise Management Trainee, your development will be hands-on.

From day one, you’ll be given real responsibility – and be expected to own it. You’ll take care of customers, connect with your community and live our values. And you’ll learn what it takes to manage a multimillion-dollar business. That’s just the beginning of how we can take your career further.

As a Management Trainee, the skills and experience you gain will be the foundation of your career. We have the training and support you need at every step of the way. 

We’ll start you out close to home at one of our neighborhood locations. You’ll build relationships with coworkers, customers and mentors. You’ll learn everything from how to exceed our customers’ expectations, to the principles of accounting. You’ll also help grow the business by building relationships with local businesses, as well as learn how to manage a team of people and a fleet of hundreds of vehicles.

As a Management Trainee, the more you put into the program, the more you’ll get out of it. We promote from within, based on performance. Not seniority. See our promote-from-within philosophy in action.

This is a great place to kick-start your career.

For more than a decade, Enterprise Rent-A-Car has been recognized as one of the largest recruiters of college graduates in the US. We’re a proven training ground – with amazing ground-floor opportunities that have corner office potential. From day one, you'll learn our business, and make decisions that have an impact. This is your chance to make a difference from the word GO.

Internships

As an intern, you’ll gain the real-world experience you need to stand out from the crowd. Learn more about our internship opportunities. 

We value giving back to the communities we serve.

You’ll see it through company support -- such as our pledge to donate $60 million to fight hunger -- and in how we encourage each of our employees to make a positive impact in the neighborhoods where we do business. 

Our ongoing global philanthropic initiatives include:

Enterprise Reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Enterprise President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
3,360 Ratings
  • Featured Review

    Helpful (43)

    "Area Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Pembroke Pines, FL
    Current Employee - Area Manager in Pembroke Pines, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Enterprise full-time (More than 5 years)

    Pros

    I have worked at Enterprise for 6 years now, and all 6 have been nothing short of rewarding. From the time I started all the way through present time, Enterprise has given me the tools to be successful and rewarded my hard work with the recognition and promotions befit of it. Enterprise is the only company that I know of that only promotes from within while allowing their employees to earn a 6 figure pay based directly off of the hard work and dedication to performance the employee puts forth. And because of promoting only from within, a sense of a fun competitive atmosphere is always present in the branches.

    Cons

    The cons are limited do to each individuals ideas of importance. For some, work/life balance may be an issue. For others this is not the case. A lot of the perceived cons stem from the branches ability, or lack there of, to properly organize their day and prioritize what is urgent and important. We are also a performance based company, so the ones who are always driven to be the best, tend to put a lot more stress on themselves to perform at a level that is required to be the best.

    Advice to Management

    Consistency is key. As long as we hold our values and policies as a top priority, being fair and balanced across the board, our employees and company will always reap the benefits.

See All 9,782 Reviews

Enterprise Photos

Enterprise photo of: Branch Manager Alyssa S. working with a customer.
Enterprise photo of: Groovy baby! Happy Halloween from Austin Powers and his crew in Oregon. #halloween
Enterprise photo of: #halloween
Enterprise photo of: #halloween
Enterprise photo of: #halloween
Enterprise photo of: #halloween
See All PhotosSee All

Enterprise Interviews

Experience

Experience
60%
24%
16%

Getting an Interview

Getting an Interview
69%
12%
8%
7
2
2
0

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1. Helpful (109)  

    Management Trainee Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience

    Interview

    They emailed me to set up the first interview. The first interview was pretty standard. The second interview you your the branch you will be at and meet with the branch manager there. And then the third interview is more of a formality. I feel like if you get to the third interview the job is yours!

    Interview Questions

    • Name a time you had to persuade someone and how you did it   2 Answers
    • Talk about a time you were in a leadership position   Answer Question
    • Name an obstacle you've faced and how you overcame it   Answer Question
    • Where do you see yourself on the sales matrix?   Answer Question
    • Tell me a time you had a disagreement with a boss and what you did about it   1 Answer
See All 4,285 Interviews

Enterprise Awards & Accolades

  • Top Entry Level Employers, Collegegrad.com, 2016
  • Candidate Experience Award, Talent Board, 2016
  • Training Top 125, Training Magazine, 2016
  • Highest Rated CEOs, Glassdoor, 2016
  • 50 Most Powerful Women in Business, Fortune Magazine, 2016
See More

Work at Enterprise? Share Your Experiences

Enterprise
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or