Working at Enterprise Holdings | Glassdoor

Enterprise Holdings Overview

Saint Louis, MO
10000+ employees
1957
Company - Private
Travel & Tourism
$10+ billion (USD) per year
With annual revenues of $20.9 billion and more than 97,000 employees, Enterprise Holdings and its affiliates own and operate almost 1.9 million vehicles.

Mission: Enterprise Holdings – the largest car rental service provider in the world measured by revenue, employees and fleet – and its affiliates together offer a total transportation solution and are all united by a common mission:
To be the best ... Read more


Glassdoor Awards

Highest Rated CEOs: 2017 (#21), 2016 (#31)

Company Updates

  • How often do you get thank you emails at work? With only two months on the job, Senior Customer Assistance Representative Hakim G. made a big impact on a customer in a stressful situation. Read what he did to receive a letter of praise: http://glassdoor.com/slink.htm?key=vQlkG

    Flight delays, frantic travelers and customer service

    Flight delays aren't uncommon and they can cause a lot of stress on travelers. Hakim G., a Senior Customer Assistance Representative at Rochester International Airport, has first-hand experience calming frantic travelers' nerves. Hakim recently met a doctor flying from Florida to Minnesota to help a friend having surgery.

  • We are always looking for the best and brightest to help drive customer service through technology. More from USA Today: http://glassdoor.com/slink.htm?key=vQl74

    Car rental companies get more connected

    Avis Car Rental is doubling the size of its fleet of fully connected cars to 100,000. (Photo: Avis Car Rental) Car rental companies are increasingly adapting their vehicles for a more connected world. Avis Car Rental announced that it will double its fleet of fully connected cars by early 2018, bringing the total number of such vehicles to 100,000.

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Enterprise Holdings – Why Work For Us?


Taking care of people. That’s what working at Enterprise Holdings is all about.

With a global network that spans more than 85 countries, and with 97,000 team members, it’s also how we’ve become the largest transportation service provider in the world. And as a family-owned, privately held company, we make decisions based on the long-term, sustainable growth of our brands – world-class brands that include Alamo Rent A CarEnterprise Rent-A-Car and National Car Rental. That kind of success leads to amazing opportunities when you join our team. 

Our people are the reason for our success.

By living out our values each day and providing exceptional customer service, we’ve built a strong culture – one in which we bring honesty and integrity to all we do. We work hard, but never forget to have a little fun in the process. For 60 years, our values have been at the root of our success as a team and as individuals.

Our Founding Values:

We value giving back to the communities we serve.

You’ll see it through company support -- such as our pledge to donate $60 million to fight hunger -- and in how we encourage each of our employees to make a positive impact in the neighborhoods where we do business. Our ongoing philanthropic initiatives include:

 

As an Enterprise Management Trainee, your development will be hands-on.

From day one, you’ll be given real responsibility – and be expected to own it. You’ll take care of customers, connect with your community and live our values. And you’ll learn what it takes to manage a multimillion-dollar business. That’s just the beginning of how we can take your career further.

As a Management Trainee, the skills and experience you gain will be the foundation of your career. We have the training and support you need at every step of the way. 

We’ll start you out close to home at one of our neighborhood locations. You’ll build relationships with co-workers, customers and mentors. You’ll learn everything from how to exceed our customers’ expectations, to the principles of accounting. You’ll also help grow the business by building relationships with local businesses, as well as learn how to manage a team of people and a fleet of hundreds of vehicles.

As a Management Trainee, the more you put into the program, the more you’ll get out of it. We promote from within, based on performance. Not seniority. See our promote-from-within philosophy in action.

Our philosophy is simple.

We strive to exceed our customers’ expectations in service, quality and value. Our customers are as varied as our brands. So we have a range of services to match their changing transportation needs. And as our lines of business continue to expand, they create a variety of amazing opportunities for you when you join our team.

Accounting and Finance

It’s all in the numbers. As a part of our Accounting and Finance team, you’ll work collaboratively with all aspects of our business. You’ll deliver financial management insights that influence growth strategies, operating efficiencies and profitability.

Automotive and Transportation

Our fleet is always on the move. Whether you’re providing safe, well-maintained vehicles or driving them, your focus as part of our Automotive and Transportation team will be to ensure that our customers are taken care of.

Corporate and Administrative

Every business, department and operating group relies on the support you’ll provide as part of our Corporate and Administrative team. Your work behind the scenes will help deliver strategy and services to those working directly with our customers. 

Customer Service

As a part of our Customer Service team, you’ll help us deliver extraordinary service every day. You’ll offer assistance. You’ll listen. And you’ll help ensure our customers’ complete satisfaction.

Rental Operations

You’ll guide every customer through our rental process with superior, friendly, efficient service. Join our Rental Operations team and help us to meet the transportation needs of millions of customers.

Sales

Create opportunity and carve a new path for yourself on one of our Sales teams. From car and truck sales, to fleet management and rental operations, we have many opportunities for you to consider.

Students

This is a great place to kick-start your career. We’re a proven training ground – with amazing ground-floor opportunities that have corner office potential. This is your chance to make a difference from the word GO.

Learn more about opportunities for Internships and Entry-level Professionals.

Enterprise Holdings Reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
  • Featured Review

    Helpful (16)

    "Work hard and be kind and you will succeed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Branch Manager in Birmingham, AL
    Current Employee - Assistant Branch Manager in Birmingham, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Enterprise Holdings full-time (More than 3 years)

    Pros

    Learn the business from the ground up, networking opportunities, great relocation package, promotions can happen quickly, there are multiple training classes throughout career, and they have almost every job imaginable available except for medical positions.

    Cons

    Some say it's long hours (but there are many more businesses that make employees work more than 49 hours- the typical Enterprise hours)

    Advice to Management

    Continue to make work fun and invest in your people, and we will always be one of the top places to work!

See All 863 Reviews

Enterprise Holdings Photos

Enterprise Holdings photo of: Employees chatting at our Contact Center in St. Louis, Missouri.
Enterprise Holdings photo of: Customer service is our way of life.
Enterprise Holdings photo of: Updates in branch technology and the use of tablets in the field, means that employees are better able to serve their customers quickly and efficiently.
Enterprise Holdings photo of: Our employees in the field regularly have formal team meetings, along with impromptu catchups and morning huddles.
Enterprise Holdings photo of: Great things happen when we listen… to our customers and to each other.
Enterprise Holdings photo of: We provide Training & Development throughout your career, so you can reach your professional goals.
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Enterprise Holdings Interviews

Experience

Experience
60%
20%
19%

Getting an Interview

Getting an Interview
68%
9%
6%
6
5
3

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Manager Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Average Interview

    Interview

    It was internal interview as company hires from within, which is a very good things. The interview process is a good one. The ask general interview questions and then they ask about Enterprise specific topics to gather your readiness for the position you are applying for

    Interview Questions

See All 227 Interviews

Enterprise Holdings Awards & Accolades

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Work at Enterprise Holdings? Share Your Experiences

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