Working at Enterprise Holdings | Glassdoor

Enterprise Holdings Overview

Saint Louis, MO
10000+ employees
1957
Company - Private
Car Rental
$10+ billion (USD) per year
With annual revenues of $22 billion and more than 100,000 employees, Enterprise Holdings and its affiliates own and operate almost 1.9 million vehicles.

Mission: Enterprise Holdings – the largest car rental service provider in the world measured by revenue, employees and fleet – and its affiliates together offer a total transportation solution and are all united by a common mission:
To be the best ... Read more


Glassdoor Awards

Top CEOs: 2017 (#21), 2016 (#31), 2018 (#46)

Company Updates

  • Based on employee reviews, Pam Nicholson is once again on Glassdoor's Top CEO lists, in both the US and the UK! Thanks to our employees for sharing their voice on Glassdoor, and our leadership for their great support of the business. https://gldr.co/CEOs

    Top CEOs

    Employees have spoken! These are the Top CEOs for 2018, according to Glassdoor. Did your boss make the cut?

  • Trying to ensure that employees have the tools to succeed means working directly with them to understand their needs. Find out how Enterprise collaborated with visually impaired employee Christina M. to provide the assistive technology that allows her to thrive in her role. http://glassdoor.com/slink.htm?key=vQ8GE

    Paving the path to inclusion

    Christina M. navigates her way through daily operations in Ireland with fierce efficiency and brilliant customer service. What Christina doesn't use, though, is her eyesight. Christina is visually impaired but with the support of assistive technology, is quite successful in her position as an Administrative Representative in Ireland.

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Enterprise Holdings – Why Work For Us?


Taking care of people. That’s what working at Enterprise Holdings is all about.

With a global network that spans more than 90 countries, and with 100,000 team members, it’s also how we’ve become the largest transportation service provider in the world. And as a family-owned, privately held company, we make decisions based on the long-term, sustainable growth of our brands – world-class brands that include Alamo Rent A CarEnterprise Rent-A-Car and National Car Rental. That kind of success leads to amazing opportunities when you join our team. 

Our people are the reason for our success.

By living out our values each day and providing exceptional customer service, we’ve built a strong culture – one in which we bring honesty and integrity to all we do. We work hard, but never forget to have a little fun in the process. For 60 years, our values have been at the root of our success as a team and as individuals.

Our Founding Values:

We value giving back to the communities we serve.

You’ll see it through company support -- such as our pledge to donate $60 million to fight hunger -- and in how we encourage each of our employees to make a positive impact in the neighborhoods where we do business. Our ongoing philanthropic initiatives include:

As an Enterprise Management Trainee, your development will be hands-on.

From day one, you’ll be given real responsibility – and be expected to own it. You’ll take care of customers, connect with your community and live our values. And you’ll learn what it takes to manage a multimillion-dollar business. That’s just the beginning of how we can take your career further.

As a Management Trainee, the skills and experience you gain will be the foundation of your career. We have the training and support you need at every step of the way. 

We’ll start you out close to home at one of our neighborhood locations. You’ll build relationships with co-workers, customers and mentors. You’ll learn everything from how to exceed our customers’ expectations, to the principles of accounting. You’ll also help grow the business by building relationships with local businesses, as well as learn how to manage a team of people and a fleet of hundreds of vehicles.

As a Management Trainee, the more you put into the program, the more you’ll get out of it. We promote from within, based on performance. Not seniority. See our promote-from-within philosophy in action.

Our philosophy is simple.

We strive to exceed our customers’ expectations in service, quality and value. Our customers are as varied as our brands. So we have a range of services to match their changing transportation needs. And as our lines of business continue to expand, they create a variety of amazing opportunities for you when you join our team.

Accounting and Finance

It’s all in the numbers. As a part of our Accounting and Finance team, you’ll work collaboratively with all aspects of our business. You’ll deliver financial management insights that influence growth strategies, operating efficiencies and profitability.

Automotive and Transportation

Our fleet is always on the move. Whether you’re providing safe, well-maintained vehicles or driving them, your focus as part of our Automotive and Transportation team will be to ensure that our customers are taken care of.

Corporate and Administrative

Every business, department and operating group relies on the support you’ll provide as part of our Corporate and Administrative team. Your work behind the scenes will help deliver strategy and services to those working directly with our customers. 

Customer Service

As a part of our Customer Service team, you’ll help us deliver extraordinary service every day. You’ll offer assistance. You’ll listen. And you’ll help ensure our customers’ complete satisfaction.

Rental Operations

You’ll guide every customer through our rental process with superior, friendly, efficient service. Join our Rental Operations team and help us to meet the transportation needs of millions of customers.

Sales

Create opportunity and carve a new path for yourself on one of our Sales teams. From car and truck sales, to fleet management and rental operations, we have many opportunities for you to consider.

Students

This is a great place to kick-start your career. We’re a proven training ground – with amazing ground-floor opportunities that have corner office potential. This is your chance to make a difference from the word GO.

Learn more about opportunities for Internships and Entry-level Professionals.

Enterprise Holdings Reviews

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  • Featured Review

    Helpful (25)

    "Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Enterprise Holdings full-time (More than 10 years)

    Pros

    1. The Employees
    2. Senior Leadership
    3. Opportunities for Advancement
    4. Training/Development
    5. Pay
    Most people who work at Enterprise will tell you that the people are the best part about the company and I completely agree. I have met so many great people at Enterprise and continue to be friends with them even after some have left the company. Furthermore, the upper management has high expectations, but also compassion for employees personally and professionally. Since the company is privately held the Taylor family continues to reinvest and make excellent long term decisions to help provide opportunity for everyone. The advancement opportunities, development and training are second to none. At every single level you continue to learn more about managing people and a business. The pay advancement is phenomenal.

    Cons

    Many people say long hours...However, if you want to advance your career and have financial independence that does take work ethic. The hours it takes to advance your pay at Enterprise when compared to similar financial opportunities in other jobs does not compare. The hours worked by management are between 50-55 a week typically. Having six and seven figure annual pay opportunities with no financial risk on your part make these hours seem extremely fair. If you were an entrepreneur, restaurant owner, lawyer or doctor you would not only be working many more hours, but also have greater debt and financial exposure.

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Enterprise Holdings Photos

Enterprise Holdings photo of: Employees chatting at our Contact Center in St. Louis, Missouri.
Enterprise Holdings photo of: Customer service is our way of life.
Enterprise Holdings photo of: Updates in branch technology and the use of tablets in the field, means that employees are better able to serve their customers quickly and efficiently.
Enterprise Holdings photo of: Our employees in the field regularly have formal team meetings, along with impromptu catchups and morning huddles.
Enterprise Holdings photo of: Great things happen when we listen… to our customers and to each other.
Enterprise Holdings photo of: We provide Training & Development throughout your career, so you can reach your professional goals.
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Enterprise Holdings Interviews

Experience

Experience
61%
19%
20%

Getting an Interview

Getting an Interview
69%
9%
8%
7
4
3

Difficulty

2.7
Average

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  1.  

    Driver Interview

    Anonymous Employee in Hanover, MD
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Enterprise Holdings (Hanover, MD) in June 2018.

    Interview

    Applied directly online on Enterprise Holdings careers site. Received call to schedule interview two business days later. I had the 1:1 interview with the Group Log. Manager. Received a email to authorize my MVR and criminal background check. I received a call to attend orientation two business days later.

    Interview Questions

    • Explain a time you had to deal with a difficult customer.   Answer Question
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Enterprise Holdings Awards & Accolades

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