Working at Entertainment Cruises | Glassdoor

Entertainment Cruises Overview

Chicago, IL
1001 to 5000 employees
2006
Company - Private
Restaurants, Bars & Food Services
$100 to $500 million (USD) per year
Entertainment Cruises is the nation's leading harbor cruise company, operating over 38 vessels in these U.S. locations: Baltimore, Boston, Chicago, Norfolk, VA, New York Metro, Philadelphia, and Washington, DC Metro.

From elegant or casual ... Read more

Mission: Inspired by our commitment to excellence, we create unforgettable memories.

Company Updates

  • Click here to find out why Entertainment Cruises is a GREAT place to work! http://glassdoor.com/slink.htm?key=vIkwx

    Working At Entertainment Cruises

    Entertainment Cruises' strong, shared values fuel a culture that empowers a team of passionate employees to work together to give our guests an incredible experience.

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Entertainment Cruises – Why Work For Us?


Be a part of the team that creates the perfect atmosphere for guests to celebrate the special moments in their lives. Birthdays, anniversaries, company milestones, graduations and more are our specialty. We serve up amazing views, lively entertainment and great food and drinks every day.



OSS-Our Service System

Entertainment Cruises Reviews

3.5
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Kenneth Svendsen
22 Ratings
  • "Best company I've ever worked for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant Manager in Norfolk, VA
    Current Employee - Restaurant Manager in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Entertainment Cruises full-time (More than 8 years)

    Pros

    They actually live and believe in the Identity Statement unlike most companies that just put it on paper so they can say they have one. Everyone from the CEO to the newest shipmate live the Hospitality Behaviors and Shared Values. I have worked here for 8 years and I want this to be the last company I ever work for, they truly care about the people that work for them.

    Cons

    I honestly don't have any cons .

See All 143 Reviews

Entertainment Cruises Photos

Entertainment Cruises photo of: From here, it's another world
Entertainment Cruises photo of: All Aboard!
Entertainment Cruises photo of: Meet Our Fleet
Entertainment Cruises photo of: Tradition is back in Style
Entertainment Cruises photo of: Cheers to Life
Entertainment Cruises photo of: The Language of Enjoyment
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Entertainment Cruises Interviews

Experience

Experience
82%
11%
5%

Getting an Interview

Getting an Interview
52%
25%
8%
5
5
2

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy
  1.  

    Supervisor Interview

    Anonymous Interview Candidate in Chicago, IL
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Entertainment Cruises (Chicago, IL) in April 2017.

    Interview

    Applied online, within a few days I was sent an email to come in for an interview with a woman from Entertainment Cruises. The next week I went in for an interview at NBC Tower Chicago on time, dressed well, with my resume and plenty of supervisor and managerial experience to talk about. Two minutes into the interview she begins to tell me that I don't have enough experience to be a kitchen supervisor, even though I had past restaurant experience and am currently a manager at a small company in the area now. On top of telling me I didn't have enough experience, she continues and instead offers me a job as a food server. I was completely offended and shocked by this and denied her offer. She then asks if I was hired as a supervisor, how much would I be willing to work for. I told her a very fair rate for the job and my experience of at least $17/hr. She then explained that the cap for supervisors is $15/hr which is way too low anyways so I was very confused why she had me come in to interview in the first place. Then she begins to tell me I may be over qualified for the job...right after she told me I have no experience and should be a server...Super rude of the company and a total waste of my time. No worries though, I was hired later that day for an hourly rate much higher than that at Home Depot.

    Interview Questions

See All 36 Interviews

Entertainment Cruises Awards & Accolades

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Work at Entertainment Cruises? Share Your Experiences

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