Working at Epicor Software | Glassdoor

Epicor Software Overview

www.epicor.com
Austin, TX
1001 to 5000 employees
1984
Company - Private
Information Technology
$500 million to $1 billion (USD) per year
Oracle, SAP, Infor
Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than ... Read more

Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

Epicor Software Reviews

3.3
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Epicor Software President and CEO Joseph L. Cowan
Joseph L. Cowan
351 Ratings
  • Helpful (11)

    "Poor Executive Leadership"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dublin, CA
    Former Employee - Anonymous Employee in Dublin, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Epicor Software full-time (More than 10 years)

    Pros

    You work at Epicor because your co-workers are there to make a difference for the customers. The products are mostly top notch, but not bleeding edge from a technology standpoint. The customers are salt-of-the-earth mostly mom and pop business owners. Most jobs are work from home.

    Cons

    Executive Leadership is destroying what many employees have worked a life-time to build. Constant cost cutting leads to offshoring and no reimbursement for costs to do your job. Do more with less, all day every day. They keep selling the company to Private Equity funds. To get the ROI, they have to slash and burn. Rinse and repeat. Key employees and executives are leaving at a shocking pace. Large customers and partners are reevaluating their relationships.

    Advice to Management

    Enough with the offshoring to India. Recognize that it can only be of limited success. You can't build the quality of cloud products Epicor customers expect with this resource. Pay for your employees expenses, that is your responsibility.

See All 659 Reviews

Epicor Software Interviews

Experience

Experience
58%
20%
20%

Getting an Interview

Getting an Interview
33%
28%
14%
9
7
3
3

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Business Development Representative Interview

    Anonymous Interview Candidate in Saint Louis Park, MN
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 3 weeks. I interviewed at Epicor Software (Saint Louis Park, MN) in December 2016.

    Interview

    I received a message via Linkedin from a recruiter for a position with Epicor. I then had a brief 15 minute phone call with the recruiter in regard to the position. From there I had a phone interview with two of the sales managers for the position. A couple days later I received an email from a recruiter saying that they wanted me to come in and do a two hour job shadow, and after I would interview with one of the managers. I showed up did the two hour job shadow, and after that I was told that I would not be interviewing with a manger because they didn't know I was coming in that day. I was upset with the lack of communication that this corporation has. I was interviewed by the manger via phone, but the trust with the corporation substantially diminished when I showed up in person and I didn't have a face to face interview. A couple days after I was called by the recruiter informing me that I did not get the position, but within five minutes they had the nerve to send me a survey asking me how my experience was with Epicor.

    Interview Questions

    • Why do you want to work for Epicor?

      Why do you want to work in sales?  
      Answer Question
See All 144 Interviews

Epicor Software Awards & Accolades

  • Best CFO in Central Texas, Austin Business Journal, 2016
  • 2016 Tech Culture Award, TMCnet, 2016
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