Working at Epsilon | Glassdoor

Epsilon Overview

Irving, TX
5001 to 10000 employees
1969
Subsidiary or Business Segment
Business Services
$2 to $5 billion (USD) per year
Epsilon is a global leader in creating connections between people and brands. An all-encompassing global marketing company, we harness the power of rich data, groundbreaking technologies, engaging creative and transformative ideas to get the results our clients require ... Read more

Mission: Our mission is to provide marketers with knowledge and the most comprehensive, effective, and direct access to consumers at every touch point in the virtual and physical worlds.

Company Updates

  • Ad Age ranks Epsilon #1 across four categories: http://glassdoor.com/slink.htm?key=vQBmt

    | Ad Age Agency Report ranks Epsilon #1 across four categoriesPress room

    Epsilon ranked highly across a number of categories in the report, including: #1 Largest U.S. Agencies from All Disciplines #1 World's Largest CRM/Direct Marketing Agency Networks #1 Largest U.S. CRM/Direct Marketing Agency Networks #1 Largest U.S. Mobile Marketing Agencies #4 Largest U.S. Digital Networks #5 Largest U.S.

  • Proprietary data and tech empowers the creative process: http://glassdoor.com/slink.htm?key=vQXky

    The Dallas Cowboys Are Considering Buying an E-Sports Team

    "America's team" might be on the cusp of entering another competitive arena: e-sports. The organization has quietly spent more than a year mulling over whether it should buy an established e-sports team of teens and 20-somethings who competitively play video games in front of fans for cash prizes.

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Epsilon – Why Work For Us?


We Bring It All Together

Epsilon is an all-encompassing global marketing company, a leader in creating connections between people and brands. We find, acquire and retain customers for brands around the world. 

We are the first of a new breed, harnessing rich data, groundbreaking technologies, engaging creative and transformative ideas to get the results our clients require. 


Career As Usual. Not A Chance.


It's no secret that Epsilon's leadership and industry recognition are the result of building marketing solutions around specific client needs and surrounding those solutions with the industry's best people to work with our clients.


Whether you possess left-brain logic or right-brain creativity (or better yet, both!), there are great opportunities for all involved to succeed at Epsilon. Maybe that's why industry experts consistently recognize Epsilon as an upper-echelon marketing leader. For instance, Advertising Age ranks us the #1 U.S. Digital-Agency Network and #1 U.S. Agency from All Disciplines.

We’re also part of Alliance Data, a Fortune 500 Company and successful organization that’s committed to offer a challenging, fulfilling work environment that supports career advancement and performance development across its businesses. We offer competitive compensation, a robust benefits package, paid time off and an opportunity to share in the company’s success.

As a result of our innovative solutions and market leadership position, we seek motivated and talented left and right brain thinkers to fill key roles on our growing organization.

We think globally and act locally.


Epsilon works with over 2,000 global clients, including 15 of the top 20 leading advertisers and dozens of the Fortune 100. Our global footprint allows us to support the needs of global enterprises that also have the need to execute on a local level. We employ over 7,000 associates in 70 offices worldwide with market concentration in North America, Asia Pacific and Europe.

Parent Company

Alliance Data

7500 Dallas Parkway
Suite 700
Plano, TX 75024

Tel: 214.494.3000


Headquarters

Irving

6021 Connection Drive
Irving, TX 75039
Tel: 800.309.0505

Tel: 469.262.0600


 

North America

Arkansas

3301 Market Street
Rogers, AR 72758

California

10940 Wilshire Blvd 
Suite 600 
Los Angeles, CA 9002

3070 Bristol Street 
Suite 300 
Costa Mesa, CA 92626

Tel: 714.430.1410

9525 Towne Centre Dr. 
Suite 200
San Diego, CA 92121

Tel: 858.909.3500

2550 Corporate Place
Suite C-104
Monterey Park, CA 91754

Tel: 323.780.0299

100 Montgomery St
Suite 1500
San Francisco, CA 94104

Tel: 415.367.6300

Colorado

2550 Crescent Drive
Lafayette, CO 80026

Tel: 303.410.5100

Connecticut

50 Danbury Road 
Wilton, CT 06897

Tel: 203.210.3000

55 Post Road West 
Westport, CT 06880 

Tel: 203.682.4000

Florida

10150 Highland Manor Drive 
Suite 200
Tampa, FL 33610  

Georgia

6 Concourse Parkway
Suite 2500 
Atlanta, GA 30328 

Tel: 770.752.7011

Illinois

1240 North Avenue 
West Chicago, IL 60185

Tel: 630.293.9600

233 N. Michigan Avenue
Suite 810
Chicago, IL 60601

Tel: 773.796.5350

104 S. Michigan Avenue
Suite 1500
Chicago, IL 60603

Tel: 773.796.5400

One Pierce Place
Suite 550
Itasca, IL 60143

Tel: 800.292.9220

Massachusetts 

601 Edgewater Drive
Wakefield, MA 01880-6235

Tel: 781.685.6000

703 West Housatonic St.
Pittsfield, MA 01201

Tel: 413.499.2169

Michigan

25925 Telegraph Road
Suite 300
Southfield, MI 48033

Tel: 248.603.3000

2455 Featherstone
Auburn Hills, MI 48326

Tel: 248.364.6600

Minnesota

45 S. Seventh St.
Suite 310
Minneapolis, MN 55402

Tel: 612.547.5300 

Missouri

One American Eagle Plaza
Earth City, MO 63045

Tel: 314.344.3380

New Jersey

1 Gatehall Drive
Suite 309
Parsippany, NJ 07054

Tel: 973.775.6700

New York

199 Water Street
15th Floor
New York, NY 10038

Tel: 212.457.7000

30 Tech Valley Dr
Suite 201
East Greenbush, NY 12061

Tel: 518.689.0480 

Ohio

4445 Lake Forest Drive
Suite 200
Blue Ash, OH 45242

Tel: 513.248.2882

440 Polaris Parkway
Suite 350
Westerville, OH 43082 

Tennessee

700 12th Avenue South
Suite 301
Nashville, TN 37203

Tel: 615.815.3820

Canada

111 Gordon Baker Rd
3rd Floor
Toronto, ON, M2H 3R1

 

Europe

United Kingdom 
(London)

Teddington House
67 Broad Street, Teddington
Middlesex TW11 8QZ

18 Soho Square
London W1D 3QL

Suite 19, Pure Offices
Tachbrook Park, Leamington Spa
Warwickshire CV34 6WE

Republic of Ireland 
(Dublin)

3rd Floor, Hambledon House
19/26 Lower Pembroke Street
Dublin 2
Ireland


Germany 
(Düsseldorf)

Hansaallee 247b
40549 Düsseldorf
Germany


Spain (Madrid)

Office 206 + 208
Calle Pinar 5
Madrid 28006
Spain


France (Paris)

99 Boulevard Haussmann
75008 Paris
France


Asia

APAC Headquarters
China (Hong Kong)

Room 2601, 26/F
Hopewell Center
183 Queen’s Road East 
Wanchai, Hong Kong

China (Beijing)

Room 1531, Level 15, NCI Tower
12A Jianguomenwai Ave,
Chaoyang District
Beijing 100020

 China (Shanghai)

Suite 103, Block D
Red Town 
570 Huai Hai Road West
Shanghai 200052

Singapore

8 Eu Tong Sen Street
#18-98 The Central
Singapore 059818

Japan (Tokyo)

708 MG Meguro Ekimae,
2-15-19 Kamiosaki,
Shinagawa-ku,
Tokyo 141-0021

India (Mumbai)

Level 3, Neo Vikram
New Link Road, Andheri West
Mumbai 400058

India (Bangalore)

Floors 8-10
HUB 1 Building SEZ Towers
Karle Town Center
Nagavara
Bangalore 560045

Australia

Sydney

Suite 2402, Level 42
161 Castlereagh Street
Sydney
NSW 2000, Australia

Melbourne

Suite 405 +406, Level 4
480 Collins Street 
Melbourne
VIC 3000, Australia

 

 

About Alliance Data
Alliance Data® (NYSE: ADS) is a leading global provider of data-driven marketing and loyalty solutions serving large, consumer-based industries. The Company creates and deploys customized solutions, enhancing the critical customer marketing experience; the result is measurably changing consumer behavior while driving business growth and profitability for some of today's most recognizable brands. Alliance Data helps its clients create and increase customer loyalty through solutions that engage millions of customers each day across multiple touch points using traditional, digital, mobile and emerging technologies. An S&P 500 and Fortune 500 company headquartered in Plano, Texas, Alliance Data consists of three businesses that together employ more than 15,000 associates at approximately 100 locations worldwide.

Alliance Data's card services business is a leading provider of marketing-driven branded credit card programs. Epsilon® is a leading provider of multichannel, data-driven technologies and marketing services, and also includes Conversant®, the leader in personalized digital marketing. LoyaltyOne® owns and operates the AIR MILES® Reward Program, Canada'spremier coalition loyalty program, and holds a majority interest in Netherlands-based BrandLoyalty, a global provider of tailor-made loyalty programs for grocers.

Follow Alliance Data on Twitter, FacebookLinkedIn and YouTube.

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Epsilon Campus

The New Grad Program is a 2-year professional development program that provides recent college graduates with an amazing opportunity to fast-track their careers with Epsilon.  The program was designed to attract and develop top-tier talent who will become our future leaders. 

"New Grads", as they are commonly referred to, are provided with a 12-week training program, a formal mentoring partnership, lots of networking opportunities (including speed networking events, Leader meet & greets, group lunches and happy hours), and long-term career guidance.

The New Grad associates are also put on an accelerated performance management track during their first two years in order to encourage more frequent feedback from managers. Since the New Grad Program's official launch in 2011, Epsilon's Campus Recruiting team has hired more than 300 new college grads into the program. 

Epsilon bridges the gap between left-brain thinking and right-brain creativity to tackle tough marketing challenges for our clients. Our approach is rooted in proven, best practices that are continually tested and improved upon. And, it's delivered with a focus on agility — the new hyper-speed of marketing.

We brought together the industry's leading marketing technology services business with the largest independent multichannel agency with the deepest supply of marketing data. This cohesive connection creates a new kind of company, where a unique blend of strategy, analytics, marketing creativity, data and robust technology platforms provide brands the most comprehensive and effective direct access to customers at virtually every brand touch-point in the virtual and physical worlds.

College recruiting at Epsilon has become a robust and exciting program in the last few years, and we were recognized by The Wall Street Journal for having an innovative and competitive pay scale for our New Grad hires. We hire interns and New Grads for positions in Client Services, Marketing Technology, Database Development, Software Engineering, Sales, and Product Management. Contact our Talent Scouts for more details on opportunities for you at Epsilon!

Get to know us! Follow us on Twitter & Instagram @epsiloncareers

Epsilon Reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Epsilon Chief Executive Bryan Kennedy
Bryan Kennedy
333 Ratings
  • Helpful (4)

    "Mostly Good, Some Bad. Not looking to leave."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in San Francisco, CA
    Current Employee - Senior Project Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Epsilon full-time (More than 5 years)

    Pros

    Overall the people you work with are fantastic, easy going, and working hard to get everything done on time and with minimal pain points.

    Flexibility to WFH is amazing. Everyone has adapted to working remotely.

    Flex PTO is great if you use it (see cons)

    Cons

    Senior leadership (VP and above) aren't connected enough with the processes and platforms to make promises to clients, but do anyway. It may be like that at many places, but it doesn't make it any less frustrating.

    Flex PTO is only good if you use it, and can use it without repercussions. Mostly taking way less vacation than what you would be taking if it wasn't flex.

    Yearly salary bumps are less than cost of living. If you don't get in high you wont make up any ground.

    Advice to Management

    Figure out how to give raises that are less insulting. No one in good standing with outstanding reviews should be getting a 1-2% raise, yet that is the average.

See All 727 Reviews

Epsilon Photos

Epsilon photo of: Epsilon at Twitter w/ Adweek and NFL Players Association discussing how athletes build a brand on social
Epsilon photo of: SVP Client Services took center stage at a London Sports event speaking to a crowd of almost 200
Epsilon photo of: Selfies with the new grad hires in Bengaluru
Epsilon photo of: Out Chief Digital Officer moderated a panel at the Brand Innovators Future of Customer Experience event.
Epsilon photo of: Just clowning around. Halloween 2015
Epsilon photo of: The Boston HR and Talent Acquisition crew. Halloween 2015
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Epsilon Interviews

Experience

Experience
61%
14%
23%

Getting an Interview

Getting an Interview
32%
20%
17%
14
11
2
0

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Intern Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Interview

    Phone screen after resume submission, then onsite interview with team manager and associates. Very pleasant. Chat with manager and team members with past experiences, course projects and so on. Company office is in a nice environment, associates are all very friendly. Generally it was good experience.

    Interview Questions

See All 261 Interviews

Epsilon Awards & Accolades

  • Leader in Customer Loyalty Solutions For Large Organizations, The Forrester Wave, 2016
  • CRM-Direct Marketing Networks(#1), Ad Age Agency Report, 2015
  • Largest U.S. Agency All Disciplines(#1), Ad Age Agency Report, 2015
  • Largest U.S. Digital-Agency Networks(#1), Ad Age Agency Report, 2015
  • World's Largest Digital-Agency Networks(#4), Ad Age Agency Report, 2015
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