Working at Equifax | Glassdoor

Equifax Overview

Atlanta, GA
10000+ employees
1899
Company - Public (EFX)
Financial Analytics & Research
$2 to $5 billion (USD) per year
Headquartered in Atlanta, Ga., Equifax operates or has investments in 24 countries in North America, Central and South America, Europe and the Asia Pacific region. It is a member of Standard & Poor's (S&P) 500® Index, and ... Read more

Mission: Equifax is a global data, analytics, and technology company. We believe knowledge drives progress. We blend unique data, analytics, and technology with a passion for serving customers globally, to create insights that power decisions to move people forward.


Glassdoor Awards

Top CEOs: 2016 (#30)

Company Updates

  • We're proud to have hired more than 1,000 technology and #security personnel in #Georgia. http://glassdoor.com/slink.htm?key=vMYpg. Interested in joining the team? Check out the opportunities on our careers site at http://glassdoor.com/slink.htm?key=vMYpU!

    Equifax opens new "Global Fusion Center" to combat data threats

    It resembles the movie set for a high-tech thriller, complete with a dimly lit conference room full of huge video screens beaming in data about potential threats. But Equifax's new Global Fusion Center is quite real.

  • Equifax was once again named to the 2019 IDC FinTech Rankings, the most comprehensive vendor ranking within the financial services industry. The company has earned a spot on the annual ranking in each of the 16 years the ranking has been produced. Interested in joining a Top 20 IDC FinTech company? Check out our opportunities at http://glassdoor.com/slink.htm?key=vMyPY today!

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Equifax Video

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Equifax – Why Work With Us?


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Our Story

Our data assets, technology and analytics transform knowledge into insights that power better decisions. This knowledge enables our customers to make better business decisions and consumers to progress towards a better life. 

We serve as a consumer advocate, steward of financial literacy, and champion of economic advancement. As an innovative global information solutions company that enables access to credit, we’re part of breakthrough collaborations and innovations that address complex social challenges such as social welfare, community relations and financial education for underprivileged youth. We establish relationships that create economically healthy communities. We help individuals gain financial independence by increasing access to capital and micro-lending for small businesses. And we provide young adults entering college or university with financial education tools.

Our People

And behind it all, are our people, the cornerstone of our success. They are creative, talented problem solvers motivated by helping others to achieve their goals. They are individuals who embrace our way of doing things – the processes that have a history of positively impacting the world around us.

Our Value

Over the last decade, we have developed the best and most unique data in the world to help businesses make the right decisions for their customers. Coupled with our leading analytics capabilities, we deliver the knowledge that enables Equifax to provide our customers with better insights, greater flexibility, and faster time to market. At the same time, we’re also helping consumers by providing the personal information, education, and tools they need to make better financial decisions.

Our Communities

Powering the world with knowledge goes beyond helping people make more informed business and personal decisions. At Equifax, we’re deeply committed to the communities where we live and work, and are dedicated to sharing our resources, our time, and our volunteers.

At Equifax, we believe Corporate Social Responsibility is bigger than simple philanthropic investments. By leveraging our employees’ skillsets and their desire to make a contribution, we are able to create a positive and measurable impact. To enrich the communities in which we live and work. To improve the financial capability, and ultimately contribute to a brighter future for consumers around the world.

Our Culture

Headquartered in Atlanta, Equifax operates or has investments in 24 countries but we operate by one motto – One Equifax. Regardless of location or role, the individual and collective work of our people makes a difference in our business. We are inspired by the ability to drive change, passionate about bringing solutions to life that enrich the performance of businesses and the lives of consumers, and motivated by the prospect of furthering our global leadership position.

Equifax offers a performance-driven culture that rewards results and encourages growth and development. Many expect us to be a serious workforce, and we are – we're serious about continuing to grow our business, serious about working together as one team, and serious about continuously building a strong, engaged workplace that embraces integrity and change as much as it does fun, camaraderie and philanthropy.

Our Values

Equifax is a global leader in credit, risk and marketing information solutions, employment and income verification, as well as human resources business process outsourcing services.

Our success is built on the following core values:

Commitment to Integrity

Understanding that our employees are trusted stewards of our data, we strive to demonstrate unyielding integrity that is transparent in our actions.

Passion for Growth

We are passionate about growth and responsive to customer needs. As such, we are creative and bold when pursuing market opportunities. Delighting the customer is our ultimate goal.

Embrace Change

Our company is dynamic, and we pride ourselves on being both agile and analytical to solve our customers' biggest challenges.

One Team

We strive to have a unified global workforce, such that all employees have similar Equifax experiences, regardless of where they work.

Value the Individual

We appreciate the individual contributions of our team members, and support an environment where meritocracy prevails.

Professional Development   

Equifax thrives on the diverse talents and skills of our employees and encourages exploration of internal opportunities that match company needs with individual aspirations, performance and potential. We want our people to maximize their experiences and offer a transparent career framework to help best identify align careers with business demands. We offer powerful resources to help employees plan and manage their careers. Equifax believes that all employee roles should offer opportunities for development, growth and fulfillment.

Our Organizational Competencies provide a consistent set of proficiencies that guide each individual's performance at Equifax:

  • Business Knowledge
  • Customer Value Creation
  • Execution
  • Influence
  • Problem Solving & Decision Making
  • Talent Development

Competitive Payundefined

The most visible part of the total rewards package is your paycheck. Equifax uses competitive market survey data to establish pay ranges that are appropriate for our various operations. Annual base pay increases are determined by your achievement of individual goals, the results of your business unit, and the overall results of the company.

Health and Wellness

Medical and Prescription Drug, Dental and Vision Care

Equifax provides comprehensive coverage that promotes good health and provides protection for you and your eligible dependents effective the first day of the month after you make your elections.

The medical and prescription drug program allows you an option between 2 (two) plan options: Open Access Plus (a preferred provider organization, 'PPO') and Choice Fund Open Access Plus (a consumer-driven health plan, 'CDHP').

Medical and prescription drug and dental benefits are administered by Cigna. The vision benefits are insured by EyeMed.

Wellness Programs

Equifax offers two Flexible Spending Account (FSA) options: the Health Care Reimbursement Account and Dependent Care Reimbursement Account. These provide tax advantages by allowing you to pay for certain, eligible health and dependent care expenses with pre-tax dollars subject to IRS guidelines. Annual contributions are limited to $2,500 for health care and $5,000 for dependent care. 

Equifax also offers a Health Savings Account (HSA) as a complement to the Choice Fund Open Access Plus plan. Equifax helps Choice Fund Access Plus plan participants fund the HSA by contributing up to $350 (employee only coverage) or $700 (employee with any level of dependent coverage). Employees have an opportunity to earn additional Equifax HSA funding upon completion of certain wellness-related activities – up to $150 (employee only coverage) or $300 (employee with any level of dependent coverage). For 2014, total HSA contributions – Equifax and employee contributions combined – are limited to $3,300 (employee only coverage) or $6,550 (employee with any level of dependent coverage). There is an additional $1,000 "catch up" contribution allowed for those age 55 and older.

Personal Accounts

Equifax offers two Flexible Spending Account (FSA) options: the Health Care Reimbursement Account and Dependent Care Reimbursement Account. These provide tax advantages by allowing you to pay for certain, eligible health and dependent care expenses with pre-tax dollars subject to IRS guidelines. Annual contributions are limited to $2,500 for health care and $5,000 for dependent care. 

Although we do offer a qualified High Deductible Health Plan which is Health Savings Account (HSA) eligible, Equifax does not sponsor the offering of an HSA at the present time. However, if enrolled in this plan option, you may set up an individual account on your own with an institution of your choice.

Insurance and Disability Coverage

Equifax provides you with free basic life insurance coverage equal to one times your annual eligible earnings up to $250,000 ($50,000 minimum benefit) effective on your date of hire.

You may purchase additional life insurance for yourself at 1, 2, 3 or 4 times your eligible earnings up to $1 million. You may also purchase life insurance for your eligible spouse or domestic partner in $10,000 increments up to $50,000. Life insurance coverage for your dependent child(ren) is available at a $10,000 benefit level. 

Equifax also provides, at no cost to you, short-term disability and basic long-term disability coverage. Basic long-term disability coverage provides 50% income replacement up to $10,000 per month. Additional long-term disability coverage is available for purchase to provide another 10% or 20% of income replacement, as you may elect. 

Retirement

Equifax's 401(k) Savings Plan, through Fidelity, allows you to save for retirement, on a pre- or post-tax basis, up to 30% of your pay. For 2014, the pre-tax contribution limit is $17,500. If you reach age 50 by December 31, 2014, you can contribute an additional $5,500, for a total contribution of $23,000. 

The company discretionary match is targeted to be 100% of employee contributions up to 4%. After satisfying a one (1) year eligibility rule, an eligible employee will receive an annual direct company contribution (made separate from and in addition to the match) ranging from 1.5% to 4% of pay, depending on years of service. The discretionary direct company contribution is 100% vested after three (3) years of service. 

There is no waiting period for this program other than the one (1) year service required to be eligible for the direct company contribution described above. New hires are automatically enrolled shortly after date of hire with a 3% pre-tax election; however, you may opt out of participation or change your pre-tax election to a percentage other than 3% at any time.

Lifestyle Benefits

Tuition Reimbursement

Equifax recognizes the mutual benefit of assisting employees in obtaining higher education. As a result, Equifax offers a tuition assistance benefit for business-related courses towards job-related degrees. All full-time employees with a minimum six months of service and who are meeting their current job performance expectations are eligible for this value-added benefit.

Paid Volunteer Day

Equifax employees have always shown their enthusiasm and passion for supporting the communities in which we live and work by volunteering their time in numerous areas. Equifax says "thanks" by making it easier to support strategic community partners by providing one 8-hour paid volunteer day per year.

Matching Gifts Program

Each year, Equifax will match your donations between $50 and $5,000 to a 501(c)(3) organization.

Paid Time Off

Equifax offers a generous vacation or paid time off and holiday schedule for full-time eligible employees. During your first year, the amount of vacation you earn is prorated depending on when your first day of employment occurs. 

There is also a paid time off policy for part-time employees working at least 25 hours per week.

Dress Code

Equifax is a business casual work environment.

Real Work...Real Impact....That's Equifax! 

Equifax is recruiting top talent from universities around the

globe.  Join us during an intern!

Currently Recruiting for Summer 2020 

Our Intern Program:

  • Every Day at Equifax is a New Adventure. At Equifax, you’ll tackle real-world business problems on projects that may just take you around the globe.  Consulting with Equifax clients and business partners, conferring with industry experts and your Equifax colleagues – oh, the places you’ll go! You’ll have the ability to do real work and make an impact from the day you join us.
  • Every Day at Equifax is a New Opportunity. When you join Equifax, the learning continues. Talent development is more than a buzz word or part of a checklist for us. It’s second nature.  “Invest in Talent” is one of the company’s strategic imperatives that benefits your professional trajectory. Our Senior Leadership Team has made professional development a priority, and we offer e-learning, webinars, and other opportunities to help you increase your professional skills, no matter how long you have been an Equifax employee.
  • Every Day at Equifax is a New Journey.  What kind of people are Equifax employees? People like you, people who want to make a difference in their community and who want to make the work they do count

Internships & Co-ops available for Fall, Spring & Summer Semesters

Check out the Opportunities!

Equifax Reviews

  • Featured Review

    Helpful (6)

    "Exciting Time to be at EFX!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Support in Atlanta, GA
    Current Employee - Business Support in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equifax full-time (More than a year)

    Pros

    The company is in the midst of a bold transformation, which is very exciting. There are tons of opportunities across all businesses and functions to make a real difference and to drive results. EFX is an established business that is modernizing through technology and culture change.

    Cons

    With all change, comes uncertainty and a degree of stress. The people are great and supportive.

    Advice to Management

    Continue to listen to employees and be open to feedback.

See All 1,123 Reviews

Equifax Photos

Equifax photo of: Kids Day at our Argentina office.
Equifax photo of: Holiday Party 2019
Equifax photo of: Holiday Party 2019
Equifax photo of: Holiday Party 2019
Equifax photo of: Recruiting at Worcester Polytechnic Institute
Equifax photo of: Holiday Party 2019
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Equifax Interviews

Experience

Experience
51%
25%
24%

Getting an Interview

Getting an Interview
50%
15%
14%
8
8
3
2

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Agent Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a staffing agency. I interviewed at Equifax in February 2017.

    Interview

    Too poor interview, or not the all, i was call for a short interview by phone from a third-party staffing, was too mediocre, and the i start a way too fast training, and last high volume of calls.

    Interview Questions

See All 278 Interviews

Equifax Awards & Accolades

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