Working at Equifax | Glassdoor

Equifax Overview

Atlanta, GA
10000+ employees
1899
Company - Public (EFX)
Financial Analytics & Research
$2 to $5 billion (USD) per year
Headquartered in Atlanta, Ga., Equifax operates or has investments in 24 countries in North America, Central and South America, Europe and the Asia Pacific region. It is a member of Standard & Poor's (S&P) 500® Index, and ... Read more

Mission: Equifax is a global information solutions company that uses unique data, innovative analytics, technology and industry expertise to power organizations and individuals around the world by transforming knowledge into insights that help make more informed business and personal ... Read more


Glassdoor Awards

Top CEOs: 2016 (#30)

Company Updates

  • Visit us at our table the @FinTechAtlanta Student Summit today to learn about the right opportunity for you @Equifax! #WorkinFintech #FinTech #EquifaxIgnite @TAGthink

  • Equifax Featured in 2018 IDC FinTech Ranking @Equifax http://glassdoor.com/slink.htm?key=vQr3W

    Equifax Featured in 2018 IDC FinTech Ranking

    ATLANTA, Oct. 3, 2018 /PRNewswire/ -- Equifax (NYSE: EFX), a global information solutions company, announced today it has once again been named to the 2018 IDC FinTech Rankings, the most comprehensive vendor ranking within the financial services industry.

See AllSee All

Equifax Video

Provided by employer [?]

Loading...

Equifax – Why Work For Us?


undefined

Our Story

Our data assets, technology and analytics transform knowledge into insights that power better decisions. This knowledge enables our customers to make better business decisions and consumers to progress towards a better life. 

We serve as a consumer advocate, steward of financial literacy, and champion of economic advancement. As an innovative global information solutions company that enables access to credit, we’re part of breakthrough collaborations and innovations that address complex social challenges such as social welfare, community relations and financial education for underprivileged youth. We establish relationships that create economically healthy communities. We help individuals gain financial independence by increasing access to capital and micro-lending for small businesses. And we provide young adults entering college or university with financial education tools.

Our People

And behind it all, are our people, the cornerstone of our success. They are creative, talented problem solvers motivated by helping others to achieve their goals. They are individuals who embrace our way of doing things – the processes that have a history of positively impacting the world around us.

Our Value

Over the last decade, we have developed the best and most unique data in the world to help businesses make the right decisions for their customers. Coupled with our leading analytics capabilities, we deliver the knowledge that enables Equifax to provide our customers with better insights, greater flexibility, and faster time to market. At the same time, we’re also helping consumers by providing the personal information, education, and tools they need to make better financial decisions.

Our Communities

Powering the world with knowledge goes beyond helping people make more informed business and personal decisions. At Equifax, we’re deeply committed to the communities where we live and work, and are dedicated to sharing our resources, our time, and our volunteers.

At Equifax, we believe Corporate Social Responsibility is bigger than simple philanthropic investments. By leveraging our employees’ skillsets and their desire to make a contribution, we are able to create a positive and measurable impact. To enrich the communities in which we live and work. To improve the financial capability, and ultimately contribute to a brighter future for consumers around the world.

Our Culture

Headquartered in Atlanta, Equifax operates or has investments in 24 countries but we operate by one motto – One Equifax. Regardless of location or role, the individual and collective work of our people makes a difference in our business. We are inspired by the ability to drive change, passionate about bringing solutions to life that enrich the performance of businesses and the lives of consumers, and motivated by the prospect of furthering our global leadership position.

Equifax offers a performance-driven culture that rewards results and encourages growth and development. Many expect us to be a serious workforce, and we are – we're serious about continuing to grow our business, serious about working together as one team, and serious about continuously building a strong, engaged workplace that embraces integrity and change as much as it does fun, camaraderie and philanthropy.

Our Values

Equifax is a global leader in credit, risk and marketing information solutions, employment and income verification, as well as human resources business process outsourcing services.

Our success is built on the following core values:

Commitment to Integrity

Understanding that our employees are trusted stewards of our data, we strive to demonstrate unyielding integrity that is transparent in our actions.

Passion for Growth

We are passionate about growth and responsive to customer needs. As such, we are creative and bold when pursuing market opportunities. Delighting the customer is our ultimate goal.

Embrace Change

Our company is dynamic, and we pride ourselves on being both agile and analytical to solve our customers' biggest challenges.

One Team

We strive to have a unified global workforce, such that all employees have similar Equifax experiences, regardless of where they work.

Value the Individual

We appreciate the individual contributions of our team members, and support an environment where meritocracy prevails.

Professional Development   

Equifax thrives on the diverse talents and skills of our employees and encourages exploration of internal opportunities that match company needs with individual aspirations, performance and potential. We want our people to maximize their experiences and offer a transparent career framework to help best identify align careers with business demands. We offer powerful resources to help employees plan and manage their careers. Equifax believes that all employee roles should offer opportunities for development, growth and fulfillment.

Our Organizational Competencies provide a consistent set of proficiencies that guide each individual's performance at Equifax:

  • Business Knowledge
  • Customer Value Creation
  • Execution
  • Influence
  • Problem Solving & Decision Making
  • Talent Development

Competitive Payundefined

The most visible part of the total rewards package is your paycheck. Equifax uses competitive market survey data to establish pay ranges that are appropriate for our various operations. Annual base pay increases are determined by your achievement of individual goals, the results of your business unit, and the overall results of the company.

Health and Wellness

Medical and Prescription Drug, Dental and Vision Care

Equifax provides comprehensive coverage that promotes good health and provides protection for you and your eligible dependents effective the first day of the month after you make your elections.

The medical and prescription drug program allows you an option between 2 (two) plan options: Open Access Plus (a preferred provider organization, 'PPO') and Choice Fund Open Access Plus (a consumer-driven health plan, 'CDHP').

Medical and prescription drug and dental benefits are administered by Cigna. The vision benefits are insured by EyeMed.

Wellness Programs

Equifax offers two Flexible Spending Account (FSA) options: the Health Care Reimbursement Account and Dependent Care Reimbursement Account. These provide tax advantages by allowing you to pay for certain, eligible health and dependent care expenses with pre-tax dollars subject to IRS guidelines. Annual contributions are limited to $2,500 for health care and $5,000 for dependent care. 

Equifax also offers a Health Savings Account (HSA) as a complement to the Choice Fund Open Access Plus plan. Equifax helps Choice Fund Access Plus plan participants fund the HSA by contributing up to $350 (employee only coverage) or $700 (employee with any level of dependent coverage). Employees have an opportunity to earn additional Equifax HSA funding upon completion of certain wellness-related activities – up to $150 (employee only coverage) or $300 (employee with any level of dependent coverage). For 2014, total HSA contributions – Equifax and employee contributions combined – are limited to $3,300 (employee only coverage) or $6,550 (employee with any level of dependent coverage). There is an additional $1,000 "catch up" contribution allowed for those age 55 and older.

Personal Accounts

Equifax offers two Flexible Spending Account (FSA) options: the Health Care Reimbursement Account and Dependent Care Reimbursement Account. These provide tax advantages by allowing you to pay for certain, eligible health and dependent care expenses with pre-tax dollars subject to IRS guidelines. Annual contributions are limited to $2,500 for health care and $5,000 for dependent care. 

Although we do offer a qualified High Deductible Health Plan which is Health Savings Account (HSA) eligible, Equifax does not sponsor the offering of an HSA at the present time. However, if enrolled in this plan option, you may set up an individual account on your own with an institution of your choice.

Insurance and Disability Coverage

Equifax provides you with free basic life insurance coverage equal to one times your annual eligible earnings up to $250,000 ($50,000 minimum benefit) effective on your date of hire.

You may purchase additional life insurance for yourself at 1, 2, 3 or 4 times your eligible earnings up to $1 million. You may also purchase life insurance for your eligible spouse or domestic partner in $10,000 increments up to $50,000. Life insurance coverage for your dependent child(ren) is available at a $10,000 benefit level. 

Equifax also provides, at no cost to you, short-term disability and basic long-term disability coverage. Basic long-term disability coverage provides 50% income replacement up to $10,000 per month. Additional long-term disability coverage is available for purchase to provide another 10% or 20% of income replacement, as you may elect. 

Retirement

Equifax's 401(k) Savings Plan, through Fidelity, allows you to save for retirement, on a pre- or post-tax basis, up to 30% of your pay. For 2014, the pre-tax contribution limit is $17,500. If you reach age 50 by December 31, 2014, you can contribute an additional $5,500, for a total contribution of $23,000. 

The company discretionary match is targeted to be 100% of employee contributions up to 4%. After satisfying a one (1) year eligibility rule, an eligible employee will receive an annual direct company contribution (made separate from and in addition to the match) ranging from 1.5% to 4% of pay, depending on years of service. The discretionary direct company contribution is 100% vested after three (3) years of service. 

There is no waiting period for this program other than the one (1) year service required to be eligible for the direct company contribution described above. New hires are automatically enrolled shortly after date of hire with a 3% pre-tax election; however, you may opt out of participation or change your pre-tax election to a percentage other than 3% at any time.

Lifestyle Benefits

Tuition Reimbursement

Equifax recognizes the mutual benefit of assisting employees in obtaining higher education. As a result, Equifax offers a tuition assistance benefit for business-related courses towards job-related degrees. All full-time employees with a minimum six months of service and who are meeting their current job performance expectations are eligible for this value-added benefit.

Paid Volunteer Day

Equifax employees have always shown their enthusiasm and passion for supporting the communities in which we live and work by volunteering their time in numerous areas. Equifax says "thanks" by making it easier to support strategic community partners by providing one 8-hour paid volunteer day per year.

Matching Gifts Program

Each year, Equifax will match your donations between $50 and $5,000 to a 501(c)(3) organization.

Paid Time Off

Equifax offers a generous vacation or paid time off and holiday schedule for full-time eligible employees. During your first year, the amount of vacation you earn is prorated depending on when your first day of employment occurs. 

There is also a paid time off policy for part-time employees working at least 25 hours per week.

Dress Code

Equifax is a business casual work environment.

Real Work...Real Impact....That's Equifax! 

Equifax is recruiting top talent from universities around the globe.  Join us during our internship or through a development program as a recent college grad!

Currently Recruiting for Summer 2019 

Our Intern Program:

  • Every Day at Equifax is a New Adventure. At Equifax, you’ll tackle real-world business problems on projects that may just take you around the globe.  Consulting with Equifax clients and business partners, conferring with industry experts and your Equifax colleagues – oh, the places you’ll go! You’ll have the ability to do real work and make an impact from the day you join us.
  • Every Day at Equifax is a New Opportunity. When you join Equifax, the learning continues. Talent development is more than a buzz word or part of a checklist for us. It’s second nature.  “Invest in Talent” is the company’s strategic imperative that benefits your professional trajectory. Our Senior Leadership Team has made professional development a priority, and we offer e-learning, webinars, and other opportunities to help you increase your professional skills, no matter how long you have been an Equifax employee.
  • Every Day at Equifax is a New Journey.  What kind of people are Equifax employees? People like you, people who want to make a difference in their community and who want to make the work they do count

Internships and co-ops available Fall, Spring & Summer Semesters

Equifax Reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Equifax Chief Executive Officer Mark Begor
Mark Begor
33 Ratings
  • Featured Review

    Helpful (10)

    "Security is the top priority after the breach"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Security Consultant in Alpharetta, GA
    Current Employee - Senior Security Consultant in Alpharetta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Equifax full-time (More than a year)

    Pros

    The security breach in 2017 was a Pearl Harbor moment, and everything is different afterwards for the Security and IT departments.
    The culture is changing from the top on down with new leadership that looks much more focused and effective.
    Culture change is slow, but it's clearly underway. There is more support for security here now than you will find anywhere else. I mean actual buy-in, not just lip service (which is typical most places). Business leaders' bonuses are directly tied to security results (that gets their attention). Anything with High or Critical security problems will be shutdown without hesitation (which is pretty rare even in financial companies).
    That being said, there is a lot of work to do. So expect being both productive and busy. The hours are still reasonable, as management doesn't want people to burn out.
    The new Security management is solid, and the CSO/CISO reports directly to the CEO and Board.

    Cons

    Every business struggles to find balance, such as what corners to cut and how many top priorities can we have?
    The downsides are mostly typical for companies this size:
    - getting stuff done has been very personal- who knew who
    - this can lead to people being adversarial, with the resulting grudges over time
    - resulting in bad history between IT and Security groups
    - growth focus led to technical- and security- debt growing far too large over the past decade
    - so the company is now trying to juggle hundreds of transformational change projects at the same time
    - the company is a group of business units and geographies, think little kingdoms, who don't talk to each other
    - which creates overall prioritization problems if you are in a global resource group
    - Management under IT and some BU's is hit-and-miss down to the team level in some areas
    - hard to tell if merit is the primary driver for hiring decisions

    Advice to Management

    Continue to drive cultural change and lead the organization to see that security of our data and protecting our customers is the responsibility of every single group, not just a few people. Find a way to push more accountability and measure the right things.

See All 869 Reviews

Equifax Photos

Equifax photo of: Kids Day at our Argentina office.
Equifax photo of: Equifax's Talent Acquisition team having a great time at Painting with a Twist!
Equifax photo of: Equifax's Talent Acquisition team holiday dinner!
Equifax photo of: And our TA Team winners are......
Equifax photo of: Interns volunteering at Open Hand Atlanta
Equifax photo of: Washington University Career Fair
See All PhotosSee All

Equifax Interviews

Experience

Experience
54%
25%
21%

Getting an Interview

Getting an Interview
49%
16%
15%
8
7
3
2

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Agent Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a staffing agency. I interviewed at Equifax in February 2017.

    Interview

    Too poor interview, or not the all, i was call for a short interview by phone from a third-party staffing, was too mediocre, and the i start a way too fast training, and last high volume of calls.

    Interview Questions

See All 236 Interviews

Equifax Awards & Accolades

  • Metro Atlanta's Top 20 Large Employer Workplaces, The Atlanta Journal-Constitution, 2013
  • Fortune 500, Fortune, 2015

Work at Equifax? Share Your Experiences

Equifax
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or