Mission: We serve the public by ensuring a reliable grid, efficient electricity markets, open access and retail choice.
I worked at Ercot (Less than a year)
Challenging work, good benefits, great career path, good co-workers, good managers.
While some managers are foster great working environments, some departments are actually run by lead analysts (who prefer to call themselves supervisors) and can be very ill-mannered.
There is some tension between operations and those working with downstream data. The operators who are managing the statewide electrical grid are working under a great deal of pressure and in real time. Consequently, some of the data they push out will be inaccurate. The support departments sometimes do not understand that. And perhaps operations do not understand that the support areas have to deal with clients and the data/billing has to be 100% accurate.
Work/life balance could be better.
Advice to Management
Foster a better understanding of the importance of every department. Managers needs to be aware of what is happening on the floor.
I applied online. The process took 2+ months. I interviewed at Ercot (New York, NY) in December 2016.
I applied online and got an email a couple of months later for a 30 min phone screening with HR with typical HR questions. That was followed quickly by another 30 min call with the engineer in charge of the program. He asked me to describe chunks of my resume with very little input from his side. Made me feel like he wasn't very interested, which was probably true because I never heard from them again...
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