Working at Esurance | Glassdoor

Esurance Overview

San Francisco, CA
1001 to 5000 employees
1999
Subsidiary or Business Segment
Insurance Carriers
$1 to $2 billion (USD) per year
Born online, raised by technology, and majoring in efficiency, Esurance specializes in bringing a modern-world approach to insurance. Backed by Allstate, we’ve grown into a multi-line insurance company that offers vehicle and property coverage across the ... Read more

Mission: Esurance is committed to being the leading provider of insurance products and services for today's consumers who want to feel empowered and confident in their insurance decisions. We have innovative technology and great people to give our customers a rewarding ... Read more

Company Updates

  • Meet Donna through our #EsuranceAssociateStory! Donna has been with Esurance for 15 years as a dedicated employee and a member of our #eVETS #ERG. Throughout this time, we’ve grown to know Donna and her family quite well. Donna's daughter informed her team that Donna’s son would be returning home from his deployment in Afghanistan and Iraq. Her daughter collaborated with both her manager and her team to create a very special surprise for her, as she had no idea about his return. Please take a moment to share in Donna's joy as she sees her son for the first time since his departure 7 months ago. After reuniting with her son, Donna took time off to spend quality time with her family! At #Esurance, our team members become more than just coworkers. and most importantly, we support our veterans, active military service members, and their families. Interested in joining a team like this? Click here http://glassdoor.com/slink.htm?key=vQWx2 #LifeAtEsurance

    http://glassdoor.com/slink.htm?key=vQWxg

  • Meet Ram through our #EsuranceAssociateStory! Ram is a Sr. UX Designer in our San Francisco office -- he enjoys spending time with his family, while practicing the art of bonsai. We asked Ram what his favorite thing about working for Esurance was and he stated that he loves the people and the work-life balance. Ram has fun working in collaboration with his team daily on the #Esurance DriveSense Mobile app to be able to continuously provide value to our customers. The #Esurance User Experience team is currently hiring – if you’re looking to be part of #LifeatEsurance apply today at http://glassdoor.com/slink.htm?key=vQWsF

    #design #userexperience #funatwork

    Careers | Esurance

    Learn more about all Esurance has to offer to its associates, plus find out about available career opportunities.

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Esurance Video

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Esurance – Why Work For Us?


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Born online, raised by technology, and majoring in efficiency, Esurance offers consumers an easier, more modern way to manage insurance.

With round-the-clock service, an award-winning website, and a wealth of insurance tools, we make insurance smarter and easier from quote to claim.

And we wouldn't be anywhere without all the talented, smart, and diligent people on our team. Since 1999, we’ve grown from a handful of employees to over 3,000 employees in 16 offices across the nation.

If you're looking for a career that inspires, drives, challenges, and rewards you, then come join us!

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Because we love the communities we work in, it’s important to us that we give back. Plus, we believe that being involved in our communities creates a positive, inclusive culture for our employees.

Our community involvement includes:

  • Offering the married rate to domestic partners
  • Teaming up with The Trevor Project
  • Supporting our veterans and their families through outreach programs and an employee resource group
  • Volunteering with a wide-range of organizations, like local food banks and the American Heart Association’s Heart Walk®
  • Matching employees’ charitable donations

Our goal is to create a diverse environment that brings rich, new perspectives to our jobs along with innovation to our business.

To celebrate diversity and ensure a happy, inclusive environment, Esurance associates have access to several diversity training courses.

Additionally, we offer Employee Resource Groups (ERGs), which provide support for colleagues with common interests. Our Esurance Veterans Engagement Team and Supporters (EVETS), for example, supports associates who are current or former military personnel as well as their spouses, siblings, families, and friends. And ePride is dedicated to the LGBTQ community and their allies.

We also believe in supporting the diversity of our customers. That’s why we offer the married rate to domestic partners.

Learn more about our commitment to diversity in, and beyond, the workplace.

 

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Are you an innovative tech wiz looking for a new opportunity? Come flex your development dexterity at Esurance! We’re looking for information technology professionals to join a small, motivated team.

Your day-to-day would include:

  • Translating business requirements into technical specifications
  • Developing distributed applications
  • Testing and debugging applications
  • Identifying track and resolve defects

Learn more about IT positions at Esurance.

Esurance Reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Esurance President Jonathan Adkisson
Jonathan Adkisson
144 Ratings
  • Featured Review

    "Growth. Insight. Empowerment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Esurance (Less than a year)

    Pros

    From day one the company invests in you as a person not just a working statistic. They give you 360 support in gaining whatever license or certification you need to be productive in the role, they handpicked you for. They are personable with you to gain insight on how to help you grow. Not only professionally but as an individual person. There is some type of stewardship for nearly every facet of life. My first week, I was wrangled into the Womens Innovation Network (WIN), and I am just a Contractor, but they didn't treat me any different. It gave me an opportunity to bond with my onsite peers and coworkers, and being so technologically advanced, my coworkers at each site. There is teleconference and video chat at the turn of every corner, from coast to coast. Their vast network is not only business initiative but support as well. And, if you are not there physically, mentally, emotionally, or financially, TRUST ME, they will put you on a path to get you there! #ServantLeadership

    Cons

    If you are not open to constructive criticism and feedback, whether warranted or not, this may not be the place for you. They are about #Growth by all means.

    Advice to Management

    Offering a minimal one week of formal classroom training for every role.

See All 510 Reviews

Esurance Photos

Esurance photo of: HR at Esurance knows how to have fun!
Esurance photo of: Jonathan our CEO playing Corn Hole with our Associates
Esurance photo of: Our CEO celebrates Q118 Strong Results with a Raffle
Esurance photo of: Our CEO Celebrating Q118 Strong Results with a Raffle
Esurance photo of: New Hire Class Donating Time to A New Leaf
Esurance photo of: Esurance Spirit Day - 2018. Our CEO, Jonathan, meeting and having fun with Esurance Employees!
See All PhotosSee All

Esurance Interviews

Experience

Experience
60%
19%
21%

Getting an Interview

Getting an Interview
69%
8%
7%
7
4
4
1

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Claims Adjuster Interview

    Anonymous Employee in Greenville, SC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 3+ months. I interviewed at Esurance (Greenville, SC).

    Interview

    I started my application process by attending a job fair for Esurance. The interviews there were relatively brief, but they field a large number of applicants so it was to be expected. I had never attended a job fair before, but my impression of theirs was a good one. The process was smooth and with short delays. The interviewing staff were friendly and pleasant (a recurring theme throughout my hiring process).

    After the job fair, Esurance followed up with an in person interview with two managers, about 30 minutes of job shadow time to get a feel for the job, and a few aptitude tests.

    I was then made an offer over the phone a short time after that second round of interviews. Overall I had a very pleasant hiring experience and thus far am extremely pleased with how well my new employer treats their staff.

    Interview Questions

    • Tell me about a time you resolved a problem with a difficult customer.   Answer Question
See All 159 Interviews

Esurance Awards & Accolades

  • Healthiest Employers, San Francisco Business Times, 2013
  • InformationWeek 500, InformationWeek, 2013
  • IMCA Innovation Torchbearer Award, Insurance Marketing & Communications Association, 2013
  • 2014 InformationWeek Elite 100 list, InformationWeek, 2014
  • 100 Best Places to Work, NJBiz, 2014
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