Working at Esurance | Glassdoor

Esurance Overview

San Francisco, CA
1001 to 5000 employees
1999
Subsidiary or Business Segment
Insurance Carriers
$1 to $2 billion (USD) per year
Born online, raised by technology, and majoring in efficiency, Esurance specializes in bringing a modern-world approach to insurance. Backed by Allstate, we’ve grown into a multi-line insurance company that offers vehicle and property coverage across the ... Read more

Mission: Esurance is committed to being the leading provider of insurance products and services for today's consumers who want to feel empowered and confident in their insurance decisions. We have innovative technology and great people to give our customers a rewarding ... Read more

Company Updates

  • At Esurance, we work every day to achieve the same standards of inclusion, diversity, and respect for all! The #Esurance Tampa office celebrated Harvey Milk Day with sweets and team building events! Team. Culture. Community. That’s #LifeAtEsurance! Apply today- http://glassdoor.com/slink.htm?key=vMdZx

  • Meet Patti Simpson through her #EsuranceAssociateStory! Patti has been an #Esurance associate since 2001 in our Sioux Falls, SD office where she started her career in HR. In 2009, she took a position in our contact center to help customers with billing questions! From there, she transitioned into a licensed Agent and is now a Multi-Line Agent! During her time at Esurance, Patti has made an impact by collaborating on special projects and helping to roll out our Homeowners product! Patti’s favorite thing about Esurance? Talking to and helping our customers! Patti has recently won the President Club Award for her hard work and dedication and enjoys working with her colleagues! Team. Culture. Community. That’s #LifeAtEsurance! http://glassdoor.com/slink.htm?key=vMdSS

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Esurance Video

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Esurance – Why Work For Us?


Born online, raised by technology, and majoring in efficiency, Esurance offers consumers an easier, more modern way to manage insurance.

With round-the-clock service, an award-winning website, and a wealth of insurance tools, we make insurance smarter and easier from quote to claim.

And we wouldn't be anywhere without all the talented, smart, and diligent people on our team. Since 1999, we’ve grown from a handful of employees to over 3,000 employees in 16 offices across the nation.

If you're looking for a career that inspires, drives, challenges, and rewards you, then come join us!

Look who stopped by our corporate office in San Francisco! We were honored to host our new spokesperson, Dennis Quaid, who helped us celebrate our rebrand. He came, he saw, he took millions of selfies with our associates -- even this one with our CEO & the HR team! Just another great day at Esurance. Team. Culture. Community. That’s LifeatEsurance!

 

#LifeatEsurance is all about team-culture-community, and we live our mission daily by giving back to our communities! #Esurance associates came together to support California families impacted by the recent wildfires. Through donations, we provided clothing, food, toiletries, and much more. Join #LifeatEsurance today and start a career with a company that cares! Esurance.com/careers 

Because we love the communities we work in, it’s important to us that we give back. Plus, we believe that being involved in our communities creates a positive, inclusive culture for our employees.

Our community involvement includes:

  • Offering the married rate to domestic partners
  • Teaming up with Big Brothers Big Sisters
  • Supporting our veterans and their families through outreach programs 
  • Volunteering with a wide-range of organizations through our summer of service events, new hire class volunteer events, and much more
  • Matching employees’ charitable donations
  • Give time/get time program - Esurance rewards groups of associates with extra paid time off (PTO) for volunteering
  • Being green - At Esurance, being green is simply a way of life. It’s as natural to us as helping customers and paying claims. And it’s always been a part of our genetic makeup.

Our goal is to create a diverse environment that brings rich, new perspectives to our jobs along with innovation to our business.

To celebrate diversity and ensure a happy, inclusive environment, Esurance associates have access to several diversity training courses.

Additionally, we offer Employee Resource Groups (ERGs), which provide support for colleagues with common interests. Our Esurance Veterans Engagement Team and Supporters (EVETS), for example, supports associates who are current or former military personnel as well as their spouses, siblings, families, and friends. And ePride is dedicated to the LGBTQ community and their allies.

We also believe in supporting the diversity of our customers. That’s why we offer the married rate to domestic partners.

Learn more about our commitment to diversity in, and beyond, the workplace.

 

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Are you an innovative tech wiz looking for a new opportunity? Come flex your development dexterity at Esurance! We’re looking for information technology professionals to join our forward-thinking and motivated team.

Your day-to-day would include:

  • Translating business requirements into technical specifications
  • Developing distributed applications
  • Testing and debugging applications
  • Identifying track and resolve defects

Learn more about IT positions at Esurance.

Esurance Reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Esurance President Jonathan Adkisson
Jonathan Adkisson
203 Ratings
  • Featured Review

    "Great place to have a career in insurance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Mesa, AZ
    Current Employee - Claims Adjuster in Mesa, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Esurance full-time (Less than a year)

    Pros

    Culture is great and they are always looking to improve upon it. Management (Upper, Mid, and Lower) are very transparent, forthcoming, and are extremely willing to help. You will have a voice and you will feel valued no matter what you do here.

    Cons

    None really, I wish I was paid more, but they are one of the higher paying companies for my particular role.

    Advice to Management

    Keep up the great work, keep listening, and stay approachable.

See All 617 Reviews

Esurance Photos

Esurance photo of: View from the Esurance San Francisco Office
Esurance photo of: Esurance eBility ERG recognizes Global Accessibility Awareness by working to ensure there are no unnecessary accessibility barriers to accessing information for employees and customers!
Esurance photo of: International Women's Day Celebration
Esurance photo of: Esurance Volunteers at Trinity Cafe
Esurance photo of: Esurance Talent Acquisition Team
Esurance photo of: Esurance donates cars to those in need
See All PhotosSee All

Esurance Interviews

Experience

Experience
60%
18%
22%

Getting an Interview

Getting an Interview
71%
8%
7%
6
4
3
1

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Associate Claims Advisor Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at Esurance (New York, NY) in February 2019.

    Interview

    Very quick hiring process. I applied to the position & got an email to schedule a phone interview the next day. Phone interview went really well & smooth. After the phone interview, the recruiter told me flat-out that she would schedule a face to face interview the following week. Met and interviewed with 2 unit managers. In person interview took about an hour. After, they brought me to meet the branch manager which lasted 15 mins. Later that day, I got an offer from the recruiter. Really seamless process.

    Interview Questions

See All 190 Interviews

Esurance Awards & Accolades

  • Healthiest Employers, San Francisco Business Times, 2013
  • InformationWeek 500, InformationWeek, 2013
  • IMCA Innovation Torchbearer Award, Insurance Marketing & Communications Association, 2013
  • 2014 InformationWeek Elite 100 list, InformationWeek, 2014
  • 100 Best Places to Work, NJBiz, 2014
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Work at Esurance? Share Your Experiences

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