The success our dealer clients have achieved over the last two decades is unmatched and as a result, we have unrivaled client retention. Ethos Group’s dedicated representatives provide the highest level of service and are actively engaged in the development of all aspects of the dealer’s potential.
We work to develop a process that speaks directly to the dealer’s vision for the business and implement a framework that holds leadership accountable to that vision. We go beyond observation and recommendation – partnering with our clients to develop a tailored program for every aspect of sales, finance and service.
Ethos Group clients receive unique consulting services from representatives who excelled in their retail dealership positions. Our F&I representatives perform in the top 1% of industry professionals while maintaining the highest customer satisfaction scores.
Our mission of increasing dealer revenues while lowering their overhead and reducing their risk of doing business requires our representatives to maintain the lowest account loads in the industry. This allows us to become intimately involved in the details of daily business, working alongside the dealer's leadership to accomplish their goals.
The cornerstone of our consulting services is our proprietary Leadership Framework. The Leadership Framework allows our consultants to:
Our passion is providing a singleness of purpose in what we impart. Our holistic approach to income development provides our dealer clients with confidence that each department is operating under one vision and with one mission.
Ethos Group gives our clients an edge by providing an array of automotive industry recruiting services supported by a dedicated department of recruiters at our headquarters in Texas. Our purpose is simple – to be the value-added resource in recruiting high-quality candidates to fill demanding dealership positions.
We have developed and maintained relationships with placement offices all over the country. Our teams are highly active on university campuses, where we have a constant presence. Initiatives include relationship building with campus recruiting centers, sororities and fraternities, active engagement in student organizations, sponsorships and hosted info sessions. These combined efforts have proven successful in promoting the automotive industry, making valuable connections and directing career paths to our clients.
To ensure we are finding the best people, our associates evaluate candidates through multiple interviews, detailed personality assessments, goal-setting exercises and background screening. This comprehensive approach to recruiting has resulted in thousands of dealership placements and saved our clients countless hours of time and energy.
Ethos Group clients have access to an industry-leading educational program that goes beyond conceptual training. Our team of sales, service, and finance trainers will mentor your employees and help them bring the vision for your dealership to fruition.
People are an organization’s greatest asset. We believe that focused leadership, education and training transform good dealerships into great dealerships.Our training program is founded on the belief that consumers are willing to pay for an exceptional, no-compromise car ownership experience. We work with dealership personnel to find engaging ways to connect with consumers and exceed their ever-changing expectations.
We recognize that as a dealer you have a tremendous investment in your business. Our training greatly and significantly enhances return on investment by leveraging training throughout your dealership. We help maintain the most qualified and capable teams, and our educational programs provide the foundation for the work that is performed beyond the classroom. Our consultants work one-on-one with dealership employees on a weekly basis to reinforce the concepts discussed in the classroom and see that they are applied within the dealership. This follow-through is key to the success that our company’s reputation has been built upon.
Ethos Group’s technology provides our clients with resources for tracking and monitoring of financial performance using customizable finance menus, paperless contracting and video monitoring of transactions. After the sale, our technology allows for a dynamic and efficient way to deal with product administration.
Our clients rely on our high level of commitment to technology as a resource to increase revenue, lower overhead and reduce their exposure to risk. Our technology is revolutionizing the way finance, sales and service connects by providing proprietary technology resources that help leadership produce results that excite customers and drive retention.
Our suite of sales and reporting applications is focused on providing effective sales and reporting tools that help our clients realize the full profit potential of their departments. These tools were developed in-house and are supported by our consultants in the field and our team of information technology professionals.
Our proprietary software facilitates customer satisfaction through enhanced product administration after the sale.
Ethos Group’s product administration is designed to assist your service department and staff in strengthening the relationship between the consumer and your dealership.
Ethos Group products are designed to enhance the retail customer ownership experience and strengthen the relationship between the consumer and dealership. The suite of 25+ products varies from dealership to dealership based on the regulatory environment, franchise, lender approval and, most importantly, each dealer’s beliefs and philosophy. Most Ethos Group products are structured to allow for 100% dealer participation.
We have committed to employing the industry’s most experienced technicians to communicate with dealership advisors during the claims process. Each of our claims adjusters have automotive retail expertise and have ASE Master or manufacturer-equivalent certifications. This strategic hiring practice and our commitment to ongoing training results in an efficient claims process.
Our administration process can be tailored to each client’s needs, giving dealers the confidence that the investment they have made in their business is protected and their customer’s experience is unmatched. We proactively study claims history and produce customized reports that are an invaluable resource when it comes to increasing revenues and reducing dealer risk. Our method of handling product administration results in industry-leading customer satisfaction and retention that drives dealership profitability.
I have been working at Ethos Group full-time (More than a year)
Ethos group does nothing but want to take care of their employees and their customers. They strive to help, and have continued to prove that is exactly what they do. I work directly with Brandon Strom, he is exactly what Ethos is about, he meets with me all the time and just continues to make me a better person and better at my job. Ethos is a great company to learn about, and an even better company to work for.
I do not have any negative thoughts about Ethos Group.
Advice to Management
Continue to hire young passionate people, the training that is given to those who are hired will be enough for anyone to succeed.
I applied through college or university. I interviewed at Ethos Group in February 2017.
Had two or three interviews with the same person after career fair. He explained the position very well and answered all my questions in depth. Loved them and am excited to start working!
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