I worked at European Wax Center (More than a year)
Great part-time job while pursuing a degree, or while in high school
Commission on top of hourly pay
Experience with sales and scheduling
Management is typical corporate. They care about money and put strain on great estheticians to sell expensive product, and try to do as many services in a very small time frame as possible. I was at the front desk and I loved working with almost all the estheticians at my location. They truly cared for their clients and wanted to ensure they had the best experience and came back for another appointment. But management doesn't care about that. It's sad to see a company that was already thriving by having these great relationships decide to bring in new management to our location in an attempt to increase traffic in an already VERY busy location. After a couple years working under the first manager, the second manager was brought in and I was let go after they brought in a younger girl who's family knew the owner. Mind you, I never called out a day that I worked there and even came in 6 times when a co-worker called out very last minute, since I lived locally. The atmosphere has changed and being from the same city as the center, I've heard through some friends and colleagues that attended this location that they no longer go there. This was, however, a great job in the meantime under the first manager, the estheticians are lovely to work with and well-trained, and the experience definitely helped prepare me for the full-time job I have now.
Advice to Management
Revisit your values as a company. So many people would rather have QUALITY service and not feel rushed in and out. QUALITY over QUANTITY matters especially in the beauty and skincare industry, where influencers and bloggers (aka CLIENTS) can write a review about the EXPERIENCE and either make you the new IT spot with one good review, or tear you down completely with one bad review.
I applied in-person. I interviewed at European Wax Center.
They bring you into the office. There's usually a general manager and then the franchise owner with you in the office. They ask you questions about your experience in sales.