Working at Everbridge | Glassdoor

Everbridge Overview

Burlington, MA
201 to 500 employees
Company - Public (EVBG )
Information Technology
Unknown / Non-Applicable
The Everbridge platform enables large organizations — including city and state governments, universities, hospitals, and corporations — to instantly communicate with their constituents when seconds ... Read more

Mission: Everbridge was founded in 2002, catalyzed by the Sept. 11 attacks, with the goal of improving the way organizations communicate and locate their people in critical situations. Everbridge is also committed to the success of its team members.

GROWTH ... Read more

Company Updates

  • “If you want to work somewhere that’s really collaborative, without any office politics, then I think this is the perfect place.”—Shaili Kapoor, Software Engineer

    Get to Know: Shaili Kapoor, Software Engineer - Team Everbridge - Medium

    Joined Everbridge 2015 Location Pasadena, CA What problems are you solving in your role? As a software engineer for the platform engineering team, I've gotten to work on a lot of different projects. When I first started, we were creating a new notification engine to replace our old one.

  • Check out our new interview with Jillian MacDonald, who's a Territory Manager on our #Sales team in Burlington, MA:

    Get to Know: Jillian MacDonald, Territory Manager

    “I work with small- to medium-sized hospitals, which have a lot of regulations and rules to work within, but also have incredibly high expectations for efficiency. In healthcare, communication is critical because patients’ lives are often at stake. We’re providing communications for all things like an active shooter, and stroke codes, to on call scheduling, or a pipe burst.”

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Everbridge – Why Work For Us?

The Market Leader

In 2016, Everbridge’s SaaS-based solutions suite helped customers deliver:

  • over 1.5 billion messages in
  • 200+ countries and territories
  • on 100+ communication devices

Organizations using Everbridge include:

  • 8 of the 10 largest U.S. cities
  • 7 of the 10 largest U.S.-based investment banks
  • 6 of the 10 largest auto manufacturers
  • 24 of the 25 busiest North American airports
  • 4 of the 10 largest U.S.-based healthcare providers

Our Story

Mobility, the rise of the anytime/anywhere workforce, and global unpredictability continue to converge at an unprecedented scale. Since 2001, Everbridge has been there for clients across all industries and government sectors, redefining the market for unified critical communications. During critical events, Everbridge removes global, regional, and technology barriers, enabling organizations to quickly communicate and collaborate with the right context.

The company’s inception in 2001 was no coincidence—our co-founders created Everbridge with a vision to help people communicate more effectively, following the tragic events of 9/11. The painful lessons learned during that day can easily be applied to other emergencies and critical events. Governments need to more effectively balance communication with response and action; hospitals, universities, and other public institutions need to bridge technology gaps to improve communication; and businesses have to deploy safeguards to keep their mobile, global workforce safe, secure, and productive.

Everbridge is now the leader in unified critical communications, with more than 2,500 clients around the world relying on us every day to be better prepared, to make better decisions, and to communicate and collaborate quickly and confidently during emergencies, operational incidents, and continuity events.

undefinedWorking at Everbridge

As Everbridge continues to solidify its place as the leader in unified critical communications, we continually seek talented and experiencedengineering, sales, and business professionals to join our growing team. We are looking for individuals who are passionate about technology, communications, and the opportunity to transform an industry. If this sounds like you, we want to talk to you.

We are as dedicated to the success of our team members, as the success of our product. Here are few reasons people say they love working at Everbridge:

  • Growth opportunities
    • Following our 2016 IPO, we are growing fast. Your efforts will be rewarded with career advancement.
  • Relationships
    • We value open communication across the company. You’ll collaborate with smart, generous colleagues and leaders.    
  • Freedom
    • Our work is fun and fast-paced. The office feels like a family, but we want you to go home to your real family, too.



We recognize how important your peace of mind is. That’s why we provide you and your dependents with access to a quality employee benefits program to support your long-term health and wellness. We offer exceptional benefits including:

  • Medical, Dental and Vision Coverage
  • Employee Assistance Program
  • Travel Assistance
  • Flexible Spending Account (Dependent Care & Medical)
  • Basic Life Insurance/ AD&D
  • Voluntary Life/AD&D
  • Long Term Disability
  • Short Term Disability
  • Pre-Paid Legal and Identity Theft
  • 401(k) Plan

Septemeber, 2016

Everbridge Shares Jump Following IPO

Stock-market investors welcomed Friday’s debut of Everbridge Inc., boosting shares of the Burlington-based emergency communications software company 27 percent in its first day of trading.

October, 2016

Everbridge Helps Over 900 Counties and Organizations Send Safety Information During Hurricane Matthew

More than 900 counties, cities, businesses, transportation authorities and hospitals — including the state of Florida — used Everbridge to send millions of messages to keep people in the storm’s path informed, connected, and safe.

January, 2017

Missing Boy Found with Help of Nixle (an Everbridge Company)

Fifteen minutes after the Oak Ridge Police department used Nixle to send a local alert about a missing boy, it announced that the boy had been found, and Oak Ridge Police Chief James Akagi updated the community, again using Nixle.

High-Impact Technology

Everbridge has added six solutions to its platform since 2012 — two in 2016 alone — and we expect that pace to continue. Each solution is built independently with its own distinct code base. A few examples:

Mass Notification

Enables organizations to notify millions of residents and employees in an emergency, automatically varying contact paths — from text, to email, to phone — until the person responds they are safe.

Incident Communication

Allows organizations to quickly send targeted messages to different populations (e.g. a city could create template alerts for those affected, those in surrounding areas, and police or fire departments).

Safety Connection

Pulls location data from multiple sources to automate communications to the right people, at the right time. For instance, helping organizations quickly identify and confirm the safety of employees near a terrorist attack.

Everbridge Reviews

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Recommend to a friend
Approve of CEO
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Jaime Ellertson
59 Ratings
  • Helpful (1)

    "Great Company to be a part of"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Leadership in Burlington, MA
    Current Employee - Sales Leadership in Burlington, MA
    Positive Outlook
    Approves of CEO

    I have been working at Everbridge full-time (More than a year)


    Company is experiencing rapid sales growth while continuing to innovate and launch new products and acquire technologies. Everbridge is market leader for critical event management. Great place for successful people to advance in their career with ample growth opportunities for existing employee's as well. Good sales people should take a serious look at Everbridge!


    none that I can think of

    Advice to Management

    Continue to invest in good people, the products. Keep doing what you have been doing.

See All 94 Reviews

Everbridge Photos

Everbridge photo of: The Burlington office in fall
Everbridge photo of: Boston TechJam 2017 Photobooth
Everbridge photo of: Boston TechJam 2017
Everbridge photo of: Boston TechJam 2017
Everbridge photo of: Boston TechJam 2017
Everbridge photo of: Lunch chat
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Everbridge Interviews



Getting an Interview

Getting an Interview





    Customer Onboarding Specialist Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview


    Started with a quick phone call with a recruiter. Then I had a 30 minute phone call with a manager. I was then asked to come into the office and meet with 4 people. It took about 2 hours and everyone there was very nice and professional.

    Interview Questions

    • How do you handle outside noise when dealing with a client?   Answer Question
See All 19 Interviews

Everbridge Awards & Accolades

  • Best Place to Work, LA Business Journal, 2016
  • Best Places to Work(Medium), Boston Business Journal, 2015
  • Business Continuity Innovation of the Year, BCI North America Awards, 2014
  • Positioned as a Leader in Gartner’s 2014 Magic Quadrant for EMNS, Gartner, 2014
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