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Expedient Overview

Pittsburgh, PA
201 to 500 employees
2001
Company - Private
Enterprise Software & Network Solutions
$100 to $500 million (USD) per year
Unknown
Expedient is a provider of cloud and data center infrastructure as a service (IaaS) with local operations in Baltimore, MD; Boston, MA; Cleveland, OH; Columbus, OH; Indianapolis, IN; Memphis, TN and Pittsburgh, PA. We have 11 data centers across 7 cities. Our technical ... Read more

Mission: We place an extremely high value on learning and staying agile in the technology arena. Education and training are available to all employees including 100% reimbursement of college tuition. Additional benefits include 3 weeks of paid time off, affordable health insurance ... Read more

Expedient Reviews

4.0
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Charlie Watkins
29 Ratings
  • Helpful (1)

    "It really is what you make of it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Columbus, OH
    Current Employee - Analyst in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedient full-time (Less than a year)

    Pros

    When you speak to a representative, you will probably hear a lot of things that seem too good to be true. They will speak of a friendly, helpful work environment. They will encourage you to take advantage of paid education opportunities to make more money. They will discuss how they promote from within. They will tell you about the great benefits. Of the company's continued growth and financial stability. And the snacks. Oh, the snacks.

    I can verify that it is true. Expedient really is a company that puts it's employees first. And it shows. The people are the proof and it genuinely shines through the environment here.

    Employees in IT are notoriously stingy, guarding knowledge because their knowledge is their job security. Not here. Experience, advice, and support is given in abundance from all levels. The management team is supportive and proactive in their efforts to ensure you're progressing.

    If your expectations are to clock in your hours, go home, and be gifted a promotion every few years based on seniority, you will not enjoy it here. Effort and knowledge is rewarded. You are handed the keys to learn everything you could ever want in infrastructure as a service. You will work with networking, virtualization, disaster recovery, security, manged backups, and so much more. You will be put in uncomfortable positions where you don't know what you're doing. You will have growing pains. You will have to learn things on your own. Depending on who you talk to, it might be six months or even a year before you even feel comfortable doing your job. Your personality will determine whether this is negative or not.

    In general, if you want to challenge yourself daily, work with a lot genuinely good people, and gorge yourself on Nutri-Grain bars, Expedient is a great place to be.

    Cons

    I have two cons, one that doesn't affect me and one that does:

    Salary at some of the higher proficiency levels don't seem competitive by industry standards. As a tier one analyst, I feel more than adequately compensated. However, some of the technicians and engineers I've spoken to know they don't get paid as much as they could but they love the company so much that it doesn't matter. I've heard of people who have left for more money and came back anyway. This may or may not be a con depending on what you're seeking in your career. This does not currently effect me, I am only pointing this out as a potential concern.

    My second complaint is the scheduling for the analysts positions. You work three 12 hour shifts, then three days off, followed by four 12 hour shifts with four days off. Which is great. Unfortunately, the alternating day is a Wednesday. If you are on the back half of the schedule, never having a Saturday off is crippling. Having to use PTO to get a Saturday off to be with your friends, family, or whatever else is ridiculous. I have no idea why the swing day is not Saturday instead of Wednesday, I really don't. To even have a guaranteed day off, you will need to give a month (more than likely more) of notice.

    Even earning shift differential, the scheduling is inconvenient and disruptive enough that having to do it long term would cause me to reconsider my future with the company.

    Advice to Management

    When I was hired on, I was part of a new process to ensure analysts get to participate in new hire training. I got to meet with senior staff and a lot of employees from the various branches. This was awesome, I very much felt a part of the company.

    What I gathered from co-workers, however, is that they never had this opportunity. The analysts tend to get left out of company events because someone has to be working. This bums people out and makes them feel excluded. They very much want to be able to feel a part of the company and I think it would go a long way if more opportunities were given to them to attend gatherings and social functions.

See All 41 Reviews

Expedient Photos

Expedient photo of: Operations support analysts
Expedient photo of: Ops Support Analysts Abu and Mike
Expedient photo of: Ops Support Analyst in the Data Center
Expedient photo of: Ops Support Analysts Put Out a Fire
Expedient photo of: Adam and Adam Service Delivery Engineers
Expedient photo of: Happy Birthday Jon
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Expedient Interviews

Experience

Experience
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Getting an Interview

Getting an Interview
100%

Difficulty

3.1
Average

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  1.  

    Front Desk Analyst Interview

    Anonymous Interview Candidate in Cleveland, OH
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Expedient (Cleveland, OH) in October 2017.

    Interview

    Had a phone interview with a member of their HR Department. Went over my resume as well as talked about the position and the responsibility that come with it. Then was asked some basic IT questions that were related to the position.

    Interview Questions

See All 8 Interviews

Expedient Awards & Accolades

  • Top Workplace in Western Pennsylvania, Pittsburgh Post-Gazette, 2014
  • Top 100 Data Centers, CRN, 2014
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