Working at Express Locations | Glassdoor

Express Locations Overview

Wenatchee, WA
1001 to 5000 employees
Company - Private
$50 to $100 million (USD) per year
The “WHY” of Express Locations

Express Locations exists to establish, enrich and maintain a better “quality of life” for the
members of the Express Locations team.

Express Locations ... Read more

Mission: Mission

Operate "carrier grade" sales distribution, acquiring quality customers for our carrier partners, providing rewarding employment to our team and creating profit for our ... Read more

Company Updates

  • Many openings in Salt Lake City, UT “Un-challenged at work? Competitive? Competitive benefits and career advancement opportunities. Ready for a challenging and rewarding career? Let’s talk!”

    Click to add a title.

    Express Locations, a Premium Retailer for T-Mobile USA, opened their 129th location in Calexico, California. The retailer opened their newest location on December 22, 2015 at 1105 Imperial Ave West Suite 102, Calexico, CA ...

  • HIRING EVENT WILL BE HELD AT: T-Mobile Retail Location 57 Damonte Ranch Parkway Reno, NV 89521 ON OCTOBER 18TH, FROM 10AM-2PM.

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Express Locations – Why Work For Us?





Express Locations is a T-Mobile Premium Retailer for T-Mobile USA. We currently operate more than 120 T-Mobile branded retail stores in 10 western states.


Be the most preferred sales distribution partner for wireless, broadband and media carriers across the US.


Operate “carrier grade” sales distribution, acquiring quality customers for our carrier partners, providing rewarding employment to our team and creating profit for our stakeholders.

From the 2016 NBRI Survey





Our company culture respects, values and encourages each individual’s personal and professional growth.


We’re constantly growing and creating opportunities for advancement from within the company.


We offer health and dental insurance, company matching 401K, sales incentives and bonuses, and recognition events.


Express Locations is the Premier T-Mobile agent in almost all key industry metrics.

If you want a job where you receive daily feedback from your manager, results are published on a daily stack ranking and you receive bonuses for strong sales performance, then this is the place for you!


  • Health insurance through Cigna.
  • Dental insurance. Employer pays 100% of single coverage.
  • Wages plus commission plus performance bonus.
  • Company matching 401K.
  • Paid vacation.
  • No ceiling on earnings.

Please click to view our locations! 

Express Locations Stores

Top Row (Left to Right - click for all bios): Todd Heiner (CEO), Darren Yager (COO), Jeff Heuple (CFO)

Bottom Row (Left to Right): Eric Whitmoyer (Exec. Dr. of Sales), Barry Thomas (Exec. Dr. of Sales), Jay Meyer (Exec. Dr of Sales Ops), Josh Firesone (Exec. Dr. of Sales)

At Express Locations, training is a commitment and a passion. Express Locations offers a robust training program for new employees.


  • Two weeks of live new hire training facilitated by a Sales Training Manager.
    • Employees who are unable to attend live new hire training, will still be able to take part in 2 weeks of virtual new hire training.
  • 8 hour Sales Training where new employee they learn the basics of our sales process.
    • A non-liner Customer Interaction Model (CIM)
  • 4 hour sales workshops every 6 months or less keep employees selling skills sharp.
  • A full suite of e-learning courses authored by T-Mobile and  Express Locations.
  • Leadership readiness programs and a leadership training courses for career minded employees
    • A week long manager training course called “Manager University.”
      • Information packed peek week that is essential to a manager’s success at Express Locations.
  • Directors and HQ Personnel have access to
    • World leader in on-demand training curriculum.

Express Locations Reviews

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Recommend to a friend
Approve of CEO
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Todd Heiner
7 Ratings
  • Featured Review

    Helpful (3)

    "10 Years at Express I started when we had 16 stores!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Director of Sales, Pacific Northwest in Seattle, WA
    Current Employee - Executive Director of Sales, Pacific Northwest in Seattle, WA
    Positive Outlook

    I have been working at Express Locations full-time (More than 8 years)


    Express has been a phenomenal company to work for, I have worked exceptionally hard for the organization and have been well rewarded for those efforts, far more than comparable work has gotten me at other companies. Compensation for producers is excellent and the company is more than fair. Work Environment is great, people are outstanding and I love working here, I would work here another 10 years!


    We aren't perfect, occasionally, a rouge Manager or Director makes our organization less than it should be, but the best intentions of the organization are always there, and we rectify our mistakes.

    This company isn't for everyone, it takes grit, determination, and a willingness to win, as well as a great deal of integrity, unfortunately these character traits are hard to find all in one person. Most people who don't care for Express weren't here for the right reasons.

    Advice to Management

    Keep doing what you are doing and continue to find the right people, the kind of people who built this company into what it is today!

See All 61 Reviews

Express Locations Photos

Express Locations photo of: Top Performers Company Trip
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Express Locations Interviews



Getting an Interview

Getting an Interview





    Store Manager Interview

    Anonymous Employee in Eugene, OR
    Accepted Offer
    Neutral Experience
    Easy Interview


    I applied through other source. The process took 2 days. I interviewed at Express Locations (Eugene, OR).


    Basic Questions using STAR responses is what they are looking for. Basic Questions about prior experiences. Market Director seemed to be going through the motions and would hire people he liked more that on qualifications.

    Interview Questions

    • What would you do if you knew an employee was stealing?   Answer Question
See All 10 Interviews

Express Locations Awards & Accolades

  • Inc. 500/5000 Fastest Growing Company,, 2016

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