Working at Extended Stay America | Glassdoor

Extended Stay America Overview

Charlotte, NC
5001 to 10000 employees
Company - Public (STAY)
Hotels, Motels, & Resorts
$1 to $2 billion (USD) per year
With over 75,000 rooms in 600+ hotels, Extended Stay America has emerged as the category leader with the largest distribution of extended-stay properties in the United States.

The Extended Stay America brand, provides a quality lodging experience, offering ... Read more

Mission: Extended Stay exists to care for people who are building a better future for themselves and their families!

We offer our associates a great Company building itself an even better future, a great job with tools and training to be successful and a great ... Read more

Company Updates

  • Please view the video to see a Day in the Life of a GM at ESA


    Extended Stay America Extends Presence in Charlotte Area With Acquisition of Hotel in Rock Hill, SC

    ROCK HILL, S.C., May 31, 2018 (GLOBE NEWSWIRE) -- Extended Stay America, Inc. (NYSE:STAY), the largest owner-operator extended stay hotel chain nationwide, today announced the acquisition of its newest property in Rock Hill, S.C. Located at 1835 Canterbury Glen Lane, the recently built hotel integrates elements of design, comfort and convenience to provide an enhanced guest experience at an outstanding value.

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Extended Stay America – Why Work For Us?

Extended Stay America Reviews

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Recommend to a friend
Approve of CEO
Extended Stay America President and CEO Jonathan Halkyard
Jonathan Halkyard
240 Ratings
  • Featured Review

    "Guest Service Excellence"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Representative in Coral Gables, FL
    Current Employee - Guest Service Representative in Coral Gables, FL
    Positive Outlook
    Approves of CEO

    I have been working at Extended Stay America full-time (More than a year)


    The management team is excellent. They prioritize guests needs and always look out for their employees and guest satisfaction.
    Hours are flexible and accommodating to everyone’s needs.
    Growth and promotion within the company is encouraged and the opportunities are plentiful. Great place to grow and learn more in the hospitality industry.


    The work atmosphere is great. No cons.

See All 1,053 Reviews

Extended Stay America Photos

Extended Stay America photo of: Guest Service Representative
Extended Stay America photo of: New ESA Lobby
Extended Stay America photo of: Keeping our rooms clean
Extended Stay America photo of: New ESA Room
Extended Stay America photo of: Corporate HQ
Extended Stay America photo of: Housekeeper
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Extended Stay America Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Night Audit/Laundry, Front Desk Interview

    Anonymous Employee in Lexington-Fayette, KY
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 5 days. I interviewed at Extended Stay America (Lexington-Fayette, KY) in December 2016.


    It was fast easy the staff was very friendly. They were very good at communicating and delaying information so as a future employee I would be able to understand my job description and requirements for job.

    Interview Questions

See All 168 Interviews

Extended Stay America Awards & Accolades

  • Corporate Partner Award, American Cancer Society (ACS), 2015

Pledges & Certifications

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Work at Extended Stay America? Share Your Experiences

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