Working at Extra Space | Glassdoor

Extra Space Overview

Salt Lake City, UT
1001 to 5000 employees
Company - Public (EXR)
Real Estate
$500 million to $1 billion (USD) per year
Extra Space Storage® Inc. (NYSE: EXR) is a real estate investment trust based in Salt Lake City, Utah. Extra Space Storage is part of the S&P 500 and is the second largest operator of self storage in the U.S., and is a national owner, developer, acquirer ... Read more

Mission: Extra Space Storage is a forty year old company that has been involved in the self-storage industry since its inception. Extra Space Storage's mission is sustainable growth, based around six basic company goals:

Maximize customer ... Read more

Glassdoor Awards

Best Places to Work: 2018 (#73)

Company Updates

  • "2018 continues to go as planned with solid rental rate growth in the mid-single digits as well as strong same-store occupancy of 94.2%. We continue to execute our strategy of..."

    -Joe Margolis, CEO of Extra Space Storage

    Read more:

    Extra Space Storage Inc. Reports 2018 Second Quarter Results | Extra Space Storage Inc.

    The Investor Relations website contains information about Extra Space Storage Inc.'s business for stockholders, potential investors, and financial analysts.

  • Forbes asked Gwyn McNeal, Chief Legal Officer at Extra Space Storage, "What’s the biggest tip you have for recent graduates?"

    Her response: “You’ll be asked to take on tasks other than what was listed in your job description. Rather than complain, look at it as a new learning opportunity. This is a chance to develop new skills and to become more valuable to your employer.”

    Read more:

    How would you have responded to this question? �� ��


    16 Tips Every College Graduate Needs To Hear In 2018

    College graduation has come and gone. That said, many recent graduates still find themselves uncertain as to what they should do next in life. While specific, personal answers might be hard to come by, these 16 cartoons will give you the advice you need to find them.

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Extra Space Video

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Extra Space – Why Work For Us?


About Extra Space Storage

Extra Space Storage® Inc. (NYSE: EXR) is a real estate investment trust based in Salt Lake City, Utah with regional offices in California, Connecticut, Florida, Maryland, Massachusetts, New Jersey, New York and Texas. Extra Space Storage is the second largest operator of self storage in the U.S., and is a national owner, developer, acquirer and operator of professionally managed self-storage properties.

Extra Space Storage is a thirty year old company that has been involved in the self-storage industry since its inception. Extra Space Storage's mission is sustainable growth, based around six basic company goals:

  • Maximize customer satisfaction
  • Provide an excellent product and service
  • Develop and maintain mutually beneficial business relationships
  • Increase shareholder value
  • Grow the business
  • Make Extra Space Storage a great place to work

Extra Space Storage is a growth-oriented company creating a new standard in the self-storage industry. Both customers and communities benefit from Extra Space Storage's professional approach to storage. Featuring attractive, convenient and secure facilities operated by professional managers, Extra Space Storage seeks to change the association of self storage as a temporary holding place for rarely-used things to a desirable, safe, and customer-oriented facility perfectly suited for maintaining and accessing valued personal and business possessions.

Extra Space Storage Inc., headquartered in Salt Lake City, Utah, is a self-administered and self-managed REIT. As of September 30, 2016, the Company owned and/or operated 1,421 self-storage properties in 35 states, Washington, D.C. and Puerto Rico. The Company’s properties comprise approximately 910,000 units and approximately 103 million square feet of rentable space. The Company offers customers a wide selection of conveniently located and secure storage solutions across the country, including boat storage, RV storage and business storage. The Company is the second largest owner and/or operator of self-storage properties in the United States and is the largest self-storage management company in the United States.

Extra Space Storage got its start in 1977. Between now and then, we’ve come a long way. Today we are a New York Stock Exchange-traded company leading the self-storage industry in more ways than one.

Although we're based in Salt Lake City, Utah, we have regional offices in 9 states and over 1,400 properties. Our properties comprise approximately 910,000 units and over 103 million square feet of rentable space, with that number growing every year.

Right now we’re the second largest owner and/or operator of self-storage properties in the United States and the largest self-storage management company in the United States. Our success provides a stable work environment for our employees.

Our success is no accident. From the beginning we’ve fostered an environment of innovation, with a strong focus on technology that has allowed us to set the industry standard for online marketing and revenue management. Employees can expect to enjoy a challenging, fast-paced work environment.


At Extra Space Storage we believe that a successful business and a fun work environment go hand in hand. That’s why we’ve created a company culture that provides our employees with all the support they need to succeed. Because we understand that we can’t continue to succeed unless our people love their jobs— day in, day out.


Extra Space Storage believes in taking care of our employees. 
Benefits for eligible employees include:

  • Medical, dental, vision, short & long-term disability and life insurance
  • 401k matching
  • Pre-tax flexible spending accounts (medical and dependent)
  • Paid time off for vacation and personal days as well as paid holidays
  • Employee Assistance Program (EAP) provides counseling sessions
  • Performance-based incentives
  • Employee referrals rewards
  • Extra-Ordinary & Extra-Mile monetary awards
  • Annual CEO Team of Excellence award

Room to Grow.

We’re a company that’s constantly growing, so we make sure our employees have lots of room for growth and advancement, too. A large number of our employees have been promoted to a job higher than their original position. Job satisfaction is high, leading to of highest employee retention rate in the business.

Awarding Excellence.

When our employees do a good job, we want them to know it. Recognition includes our Mission Accomplished Award, EXTRAordinary Employee of the Quarter, Extra Mile Award, CEO Award of Excellence and our SPOT award for Superior Performance Observed Today.

Walker Division 

The Midwest Division, based out of Greenwood Indiana – located about twenty minutes south of Indianapolis,  is comprised of eight districts located in Indiana, Kentucky, Ohio, Michigan, Missouri, Tennessee and North Carolina.  Our district managers typically manage sixteen stores and lead teams of 25-30  employees.  Whether you need self-storage yourself or you are looking for a great career opportunity, we hope you take the time to visit one of our stores and speak with one of our great employees. 

Bored of the same old Call Center job?

Bored? Disengaged? Under-valued?

Need a change? 

You’re in luck! Extra Space Storage an S&P 500 company is looking for dynamic flexible and hardworking talent to join our National Sales Team.


When you started your day, we doubt that you knew you’re in a world with a serious lack of storage, its okay we forgive you.

When you think of storage we’re betting your first thought was of a dingy, dirty and dusty row of garage doors with a chain link fence and a broken gate, again we forgive you.


Extra Space is here to be different and better than our competition. We made our properties the safest, cleanest and most convenient in the business, along with hiring the best, brightest and most customer obsessed people in the industry.

We need motivated, hardworking and customer centric people to join at the national sales center. We’re the engine that drives the whole company our agents work with customers daily to help them locate, reserve, and rent storage units at one of our 1500 properties nationwide.

We offer a competitive base pay, an aggressive and lucrative bonus structure where top performers earn $1500-$2000 a month in bonus. Along with the compensation package we offer Medical, Dental, and vision insurance, Paid time off, a year scholarship program and employee assistance program.

The NSC prides itself on having a fun, exciting and dynamic environment! We run monthly contests to motivate our agents with prizes ranging from cash prizes, to electronics, TV’s iPads gift cards and pretty much anything else you can think of. We also throw a summer and Christmas party every year where we raffle of even more prizes and celebrate the hard work we do every day. We’re the best at working hard for our customers, and playing hard for our employees. 

So if your ready to get out of your boring call center job and are ready to join in on the fun and excitement, what are you waiting for?

Extra Space Reviews

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Approve of CEO
Extra Space CEO Joe Margolis
Joe Margolis
208 Ratings
  • Featured Review

    Helpful (1)

    "Great culture, passion and teamwork"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space full-time (More than 3 years)


    Everyone works as team. From DM down everyone has common goals. Great work life balance. Most employees really care about their job, and have fun at work


    Really cannot think of many cons. Only thing is sometimes when new technology is rolled out, it doesn't go smoothly.

    Advice to Management

    Keep doing what you are doing.

See All 753 Reviews

Extra Space Photos

Extra Space photo of: Store Support Center
Extra Space photo of: Store Support Center
Extra Space photo of: Glassdoor 2018 Best Places to Work Winner!
Extra Space photo of: Office Space
Extra Space photo of: National Sales Center grand opening
Extra Space photo of: Store Support Center
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Extra Space Interviews



Getting an Interview

Getting an Interview





    Assistant Store Manager Interview

    Anonymous Employee in Baltimore, MD
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 1+ week. I interviewed at Extra Space (Baltimore, MD) in May 2015.


    Quick and Easy. One on One Interview . Met with District Mgr who told me about the company. Learned about there training process . Also learned that they really like to promote from within .

    Interview Questions

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Extra Space Awards & Accolades

  • Glassdoor's Best Places to Work 2018, Glassdoor, 2018
  • Forbes 2018 America’s Best Mid-Size Employers, Forbes, 2018
  • Best Companies to Work For, Utah Business Magazine, 2017
  • 20 of the fastest-growing companies in Utah, KSL, 2017
  • Utah Business Fast 50 Award, Utah Business Magazine, 2016
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