Working at Extra Space Storage | Glassdoor
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Extra Space Storage has posted an update on their COVID-19 response. Please see Company Updates for the latest news.

Extra Space Storage Overview

Salt Lake City, UT
1001 to 5000 employees
1977
Company - Public (EXR)
Real Estate
$1 to $2 billion (USD) per year
It’s not easy being stuck in a job. Join a company that cares about you.

We’re listed on multiple “Best Places to Work” awards (including Forbes, Glassdoor). We’re an S&P 500 company that ... Read more

Mission: Storage isn’t just about space – it’s about helping people to a better tomorrow.

At Extra Space Storage, we believe that doing the right thing is the only way to do business. When we meet the needs of our customers by providing ... Read more


Glassdoor Awards

Best Places to Work: 2020 (#90), 2018 (#73)

Top CEOs: 2019 (#57)

Company Updates

  • Very excited to announce this award as one of Glassdoor's 2020 Best Places to Work! Congratulations to #TeamExtraSpace on putting our company values to work. “This recognition is extra meaningful since it comes straight from our team of 4,000 employees. It’s a testament to our company culture and our values of Integrity, Innovation, Passion, Teamwork, and Excellence. We are proud to be a place that supports our employees and creates excellent careers,” said CEO Joe Margolis. Read the blog post below to see what makes this company so incredible!

    Extra Space Storage Among Glassdoor Best Places to Work 2020

    Extra Space Storage is pleased to announce that we've been recognized with a Glassdoor Employees' Choice Award for the Best Places to Work in 2020. This list is based on the input of employees who provide career and company feedback on Glassdoor, one of the world's largest job and recruiting sites.

  • COVID-19

    We are actively monitoring COVID-19 and are taking all reasonable and precautionary measures. We strive to live our company values and do the right thing by our customers.

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Extra Space Storage Video

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Extra Space Storage – Why Work With Us?


Glassdoor's Best Place to Work 2020 Award

About Extra Space Storage

Knowledge is power and experience is valuable. This is why we strive to attract the best candidates for every position. Each person is instrumental to our success from our executive management team, corporate employees, on-site managers and call center team agents. We all work together to make Extra Space Storage an exceptional company and a great place to work.

Extra Space Storage is a forty-year-old company that has been involved in the self-storage industry since its inception. Extra Space Storage's mission is sustainable growth, based around six basic company goals:

  • Maximize customer satisfaction
  • Provide an excellent product and service
  • Develop and maintain mutually beneficial business relationships
  • Increase shareholder value
  • Grow the business
  • Make Extra Space Storage a great place to work

Extra Space Storage is a growth-oriented company creating a new standard in the self-storage industry. Both customers and communities benefit from Extra Space Storage's professional approach to storage. Featuring attractive, convenient and secure facilities operated by professional managers, Extra Space Storage seeks to change the association of self storage as a temporary holding place for rarely-used things to a desirable, safe, and customer-oriented facility perfectly suited for maintaining and accessing valued personal and business possessions.

Extra Space Storage Inc., headquartered in Salt Lake City, Utah, is a self-administered and self-managed REIT. The Company owns and/or operates 1,800 self-storage properties in 40 states, Washington, D.C. and Puerto Rico. The Company’s properties comprise approximately 1.3 million units and approximately 138 million square feet of rentable space. The Company offers customers a wide selection of conveniently located and secure storage solutions across the country, including boat storage, RV storage and business storage. The Company is the second largest owner and/or operator of self-storage properties in the United States and is the largest self-storage management company in the United States.

Extra Space Storage got its start in 1977. Between now and then, we’ve come a long way. Today we are a New York Stock Exchange-traded company leading the self-storage industry in more ways than one.

Although we're based in Salt Lake City, Utah, we have regional offices in 9 states and over 1,800 properties. Our properties comprise approximately 1.3 million units and over 138 million square feet of rentable space, with that number growing every year.

Right now we’re the second largest owner and/or operator of self-storage properties in the United States and the largest self-storage management company in the United States. Our success provides a stable work environment for our employees.

Our success is no accident. From the beginning we’ve fostered an environment of innovation, with a strong focus on technology that has allowed us to set the industry standard for online marketing and revenue management. Employees can expect to enjoy a challenging, fast-paced work environment.

Storage isn't just about space - it's about helping people to a better tomorrow.

At Extra Space Storage, we believe that doing the right thing is the only way to do business. When we meet the needs of our customers by providing solutions and showing genuine care and appreciation, we create win-win situations—for our customers, our investors, and our employees.

OUR VALUES
Our values are at the center of all that we do. We value attitudes and actions
that get people to that better tomorrow. These are our core values:

  • Integrity
    We live our values—even when no one is looking. When
    we make mistakes, we acknowledge them. We never try
    to deceive.
  • Excellence
    We embrace challenge, we pay attention to details, and we
    provide the best experiences for our customers. We never
    stop getting better.
  • Passion
    We have a mission we genuinely believe in. We care
    about our customers and our fellow employees. We are
    energized about making Extra Space a great place to work.
  • Teamwork
    None of us is as smart as all of us. No one is indispensable,
    and no one is better than anyone else. We trust each other,
    we rely on each other, and we empower each other.
  • Innovation
    We constantly grow and improve. We ask “why”, we look to
    the future, and we take appropriate risks. We expect to do
    better tomorrow than we did today.

COMPANY COMPASS
As our values are at the center of all we do, they guide the way we
work, the way we interact with our customers and the way we treat our
co-workers. Extending from those values are the principles and actions
that guide our culture and give meaning to our values.

 


At Extra Space Storage we believe that a successful business and a fun work environment go hand in hand. That’s why we’ve created a company culture that provides our employees with all the support they need to succeed. Because we understand that we can’t continue to succeed unless our people love their jobs— day in, day out.

Benefits:

Extra Space Storage believes in taking care of our employees. 
Benefits for eligible employees include:

  • Medical, dental, vision, short & long-term disability and life insurance
  • 401k matching
  • Pre-tax flexible spending accounts (medical and dependent)
  • Paid time off for vacation and personal days as well as paid holidays
  • Employee Assistance Program (EAP) provides counseling sessions
  • Performance-based incentives
  • Employee referrals rewards
  • Extra-Ordinary & Extra-Mile monetary awards
  • Annual CEO Team of Excellence award

Room to Grow.

We’re a company that’s constantly growing, so we make sure our employees have lots of room for growth and advancement, too. A large number of our employees have been promoted to a job higher than their original position. Job satisfaction is high, leading to of highest employee retention rate in the business.

Awarding Excellence.

When our employees do a good job, we want them to know it. Recognition includes our Mission Accomplished Award, EXTRAordinary Employee of the Quarter, Extra Mile Award, CEO Award of Excellence and our SPOT award for Superior Performance Observed Today.

Bored of the same old Call Center job?

Bored? Disengaged? Under-valued?

Need a change? 

You’re in luck! Extra Space Storage an S&P 500 company is looking for dynamic flexible and hardworking talent to join our National Sales Team.

 

When you started your day, we doubt that you knew you’re in a world with a serious lack of storage, its okay we forgive you.

When you think of storage we’re betting your first thought was of a dingy, dirty and dusty row of garage doors with a chain link fence and a broken gate, again we forgive you.

 

Extra Space is here to be different and better than our competition. We made our properties the safest, cleanest and most convenient in the business, along with hiring the best, brightest and most customer obsessed people in the industry.

We need motivated, hardworking and customer centric people to join at the national sales center. We’re the engine that drives the whole company our agents work with customers daily to help them locate, reserve, and rent storage units at one of our 1500 properties nationwide.

We offer a competitive base pay, an aggressive and lucrative bonus structure where top performers earn $1500-$2000 a month in bonus. Along with the compensation package we offer Medical, Dental, and vision insurance, Paid time off, a year scholarship program and employee assistance program.

The NSC prides itself on having a fun, exciting and dynamic environment! We run monthly contests to motivate our agents with prizes ranging from cash prizes, to electronics, TV’s iPads gift cards and pretty much anything else you can think of. We also throw a summer and Christmas party every year where we raffle of even more prizes and celebrate the hard work we do every day. We’re the best at working hard for our customers, and playing hard for our employees. 

So if your ready to get out of your boring call center job and are ready to join in on the fun and excitement, what are you waiting for?

Extra Space Storage Reviews

  • Featured Review

    Helpful (2)

    "Fabulous Place to Grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Team Leader in Greenville, SC
    Current Employee - District Team Leader in Greenville, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time (More than 3 years)

    Pros

    Teamwork
    Clear Communication
    Recognition
    Appreciation
    Attainable Goals
    The Core Values actually mean something!
    Ethical and Fair
    Empowers women in the workforce
    Diversity
    All the awesome
    Excellent work life balance
    Fun

    Cons

    More affordable health care options that don’t have such high deductibles.

    Advice to Management

    The way the leadership team has handled Covid 19 is absolutely stellar for both our customers and the team. I truly appreciate all that our leadership does to keep us safe and working. They also empower us to be able to empower our customers and help them as we work together through these trying times. Absolutely amazed and I love my job!

See All 1,121 Reviews

Extra Space Storage Photos

Extra Space Storage photo of: Best Place to Work
Extra Space Storage photo of: Best Place to Work
Extra Space Storage photo of: Room to Work
Extra Space Storage photo of: Opening Back Up (Covid-19)
Extra Space Storage photo of: Festival of Trees! Extra Space Tree
Extra Space Storage photo of: Andrew Hales (2019 Lynne Lybbert Award)
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Extra Space Storage Interviews

Experience

Experience
67%
10%
23%

Getting an Interview

Getting an Interview
79%
9%
5%
5
1
1

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (5)  

    Analyst Interview

    Anonymous Employee in Salt Lake City, UT
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 2 weeks. I interviewed at Extra Space Storage (Salt Lake City, UT) in May 2015.

    Interview

    Easy review process with manager. The manager was friendly and very straight-forward. It was a nice experience. I would recommend going through this process again. I was very happy with it and the in-person hiring was only for a day.

    Interview Questions

See All 191 Interviews

Extra Space Storage Awards & Accolades

  • 2020 Glassdoor Best Places to Work, Glassdoor, 2020
  • America's Best Employers for Diversity, Forbes, 2020
  • Forbes America's Best Mid-Size Employers of 2019, Forbes, 2019
  • Top CEOs 2019 by Glassdoor, Glassdoor, 2019
  • 2019 Top Revenue Growth Companies, Mountain West Capital Network, 2019
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pledge to Thrive

Taking steps to prioritize employee well-being

First Job Programs

Maintain entry-level hiring and career development programs to give people career starts

Work at Extra Space Storage? Share Your Experiences

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