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Customer Service Representative
Does anyone here work for Fidelity? I saw that there are a bunch of customer service positions open and I don't know if it's somewhere that would fairly easy for someone with just 1 year of experience. I need to change where I'm at, but not sure how big of a company is really gonna hire me when I'm so new to things.
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ProsIt is a long list but i will try to summarise: 1. Talent and exposure: FIS is the biggest fintech outthere, it attracts lots of great people who work for the organisation and this will only lift up
ConsSlow to move: like any big organisation, FIS can be slow to move with new products, but like a well oiled big machine, once it goes, it goes. Knowing what to expect is important and will help manage
Advice to ManagementKeep going with growing the business organically and inorganically to solidify FIS position as the world leading fintech.
With more than 57,000 individuals employed by FIS, we share offices with a unique combination of geography, age, gender, gender identi
InterviewIt was good, things asked about domain and projects , agile ways if working. How to writes user stories., stakeholder management, USe cases, testing , uat, Client interaction, Banking domain
BRD, FRD, Epics, Product backlogAnswer Question
Veteran Hiring Commitment
Committed to helping America's military veterans find work
Tech Hiring Commitment
Helping to train, hire and promote more technology workers
Social Responsibility Pledge
Formal programs or foundation to give back to communities
Has programs that support a diverse and inclusive workforce
Pay Equality Pledge
Committed to paying equitably for equal work & experience
Career Advancement Program
Helping employees "upskill" into higher-paying positions
Pledge to Thrive
Taking steps to prioritize employee well-being
First Job Programs
Maintain entry-level hiring and career development programs to give people career starts
All answers shown come directly from FIS Reviews and are not edited or altered.