Working at Fallon Health | Glassdoor

Fallon Health Overview

Worcester, MA
1001 to 5000 employees
Nonprofit Organization
Insurance Carriers
$1 to $2 billion (USD) per year
Founded in 1977, Fallon Health provides health care services designed to meet the unique and changing needs of all we serve. Fallon is one of the few health plans in Massachusetts that is both an insurer and provider of care. Our insurance and self-insurance product portfolio ... Read more

Mission: Making our communities healthy

Fallon Health – Why Work For Us?

Working at Fallon Health

What's it like to work at Fallon Health? Working at Fallon Health is about caring for our customers and our community. It's about caring for each other. It's also about summer barbecues and casual Fridays. And it's about a welcoming and warm environment that truly values the individuality and talents of all who work here. Every day brings stimulating and rewarding challenges, and energy, enthusiasm and fun are always part of the mix.

Vision (where we’re headed): A vibrant health care services organization that exceeds our members’ expectations.

Values (how we act):

  • Accountability: We follow through on our commitments, achieving results with integrity.
  • Collaboration: We perform best when we work together.
  • Compassion: We genuinely care about and respond to our members’ needs and concerns.
  • Excellence: We deliver the highest quality care and service.
  • Innovation: We anticipate and address evolving health care needs with creative solutions.

Working at Fallon Health

It takes a special person to work at Fallon Health. We take great pride in matching each person with the job that fits best. Our dedicated professionals are united by compassion for the people we help, each contributing to our unique and innovative approach to health care.

We have health care jobs openings in roles such as Information Technology, nursing, customer service. We have locations in Central, Western and Southeast Massachusetts.

Founded in 1977, Fallon Health provides health care services designed to meet the unique and changing needs of all we serve. Headquartered in Worcester, Fallon is the only health plan in Massachusetts that is both an insurer and provider of care. We perform both of these roles with great care and consideration, consistently ranked among the nation’s top health plans.

If you’ve been looking for a career you can be passionate about, this is your opportunity. Find Fallon, and find a career that is unlike any other.

Fallon Health is a not-for-profit health care services organization that supports the diverse and changing needs of those we serve. In addition to offering innovative health insurance solutions and a variety of Medicaid and Medicare products, we excel in creating unique health care programs and services that provide coordinated, integrated care for seniors and individuals with complex health needs. 

Fallon Health consistently ranks as one of the nation’s highest-rated health plans according to the National Committee for Quality Assurance (NCQA). Fallon Health is the only Massachusetts health plan to be accredited across all three product lines (Private, Medicare, and Medicaid).

In all that we do, we stand by our mission of "making our communities healthy." To us, it's more than just our business to focus on healthier lives for our members and communities—it's our passion. 

The company was founded in 1977 and is headquartered in Worcester, Mass.

We're a health insurer. 

Our products include:

Commercial HMO and PPO plans

Medicare plans

Medicaid plans

Special Needs Plan/Senior Care Options program

We also offer health and wellness services and programs to help our members stay healthy and productive:

Smoking cessation program 

Reimbursement program for gym memberships and other healthy activities

Reimbursements for school and town sports leagues


We're a provider of care for elderly adults

Fallon Health sponsors Summit ElderCare, a Program of All-Inclusive Care for the Elderly, that offers individuals and their caregivers an alternative to nursing homes. 


We're good neighbors

We support programs that promote health care and social services.

We also think community service is so important that we encourage our employees to volunteer. Fallon invites employees to volunteer one day per year, on company time.


We're growing

We're strategically growing our business by focusing on new markets and diversifying our product line and expanding into senior care and senior living options.

Fallon Health Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Fallon Health CEO Richard Burke
Richard Burke
60 Ratings
  • Helpful (2)

    "I worked at Fallon 2012 and loved my job. It was in case management. The job went to Reliant with the separation"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Thompson, CT
    Current Employee - Registered Nurse in Thompson, CT
    Positive Outlook
    Approves of CEO

    I have been working at Fallon Health full-time (More than a year)


    Excellent benefits Good management. Friendly staff. Very professional Community service. They care very much about their clients and strive for the best outcome of all of their clients.


    None I enjoyed working for Fallon. The only problem was the parking garage and getting a space Other than that I enjoyed working for Fallon

    Advice to Management

    I would love to work for Fallon as an RN. Interested in Summit care I hear there is one opening in Webster. I would love to work there. I have many years experience.

See All 148 Reviews

Fallon Health Interviews



Getting an Interview

Getting an Interview





    Nursing Interview

    Anonymous Interview Candidate in Worcester, MA
    No Offer
    Positive Experience
    Average Interview


    I applied online. The process took 4+ weeks. I interviewed at Fallon Health (Worcester, MA) in February 2016.


    Email to set up phone call from HR, In person interview to follow with staff from the organization. Interviewed by several staff members, separate, and together as well. Interview was followed up with a second face-to-face interview.

    Interview Questions

See All 17 Interviews

Fallon Health Awards & Accolades

  • Corporate Citizen Award, Worcester Business Journal, 2016
  • Worcester T&G 2017 Top Workplace!, Worcester Telegram and Gazzette, 2017

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