Working at Family Video | Glassdoor

Family Video Overview

Glenview, IL
5001 to 10000 employees
1978
Company - Private
Retail
Unknown / Non-Applicable
Unknown

Working at Family Video

Family Video and our brands under the Family Video umbrella strive to be our customer's number one choice in entertainment, food, health and fitness and real estate. Our entrepreneurial spirit allows us to grow into exciting new businesses and provide incredible ... Read more

Mission: Family Video and our brands under the Family Video umbrella strive to be our customer's number one choice in entertainment, food, health and fitness and real estate

Family Video Reviews

2.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Keith Hoogland
134 Ratings
  • "Experience varies on location."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Multi Store Manager in Tulsa, OK
    Former Employee - Multi Store Manager in Tulsa, OK
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Family Video full-time (More than 5 years)

    Pros

    -Usually work with good people
    -Access to new movies prior to official street date
    -Regular customers can be a BLAST
    -Concerns always addressed eventually
    -I really did learn a great deal about running a business and understanding what motivates certain employees
    -I was lucky enough to work under 2 outstanding district managers who did care deeply about my team and I.

    Cons

    -Dying business
    -Management passed the district level (but also sometimes the district level) is atrocious
    -Old school marketing in a field that depends on technology
    -Ridiculous workload with unreasonable timelines
    -Most promotions/raises seem like a seniority based thing. Where as the newer employees working their tails off don't see anything. I lost a lot of amazing employees because of that.

    Advice to Management

    Utilize what social media has to offer to grow your business. Family Video could do more to get their name out there, other than word of mouth. Store managers need to be given more resources to have an opportunity to be successful. And there needs to be more accountability at every level. Respect the ones at the front lines (part time associates). Give raises when they are earned, not based on seniority.

See All 598 Reviews

Family Video Photos

Family Video photo of: Game Room
Family Video photo of: A Legacy Commercial Property with Family video and Marco's Pizza
Family Video photo of: Storefront
Family Video photo of: Halloween
Family Video photo of: Family Video
Family Video photo of: Family Video
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Family Video Interviews

Experience

Experience
41%
28%
30%

Getting an Interview

Getting an Interview
54%
37%
3%
2
1
0

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Cashier Interview

    Anonymous Employee in West Des Moines, IA
    Accepted Offer
    Neutral Experience
    Average Interview

    Interview

    Open interview day, I had applied a week previously so they had my app already. Sat down with a store manager, asked basic questions about attitude, customer service, moral situations. He then gave me a timed aptitude test. I passed and sat down for a second interview with a district manager, talked about pay and when I could start training. Took a little over an hour all together. No drug test or background check.

    Interview Questions

    • How would those closest to you describe you? Positive and negative.   Answer Question
See All 303 Interviews

Family Video Awards & Accolades

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