Working at Farmers Insurance Group | Glassdoor

Farmers Insurance Group Overview

Woodland Hills, CA
10000+ employees
1928
Subsidiary or Business Segment
Insurance Carriers
$1 to $2 billion (USD) per year
The companies comprising the Farmers Insurance Group of Companies® currently make up one of the country's largest insurers of vehicles, homes and small businesses, and provide a wide range of other specialty insurance and financial services ... Read more

Mission: At Farmers®, we understand that every encounter with customers is an opportunity to differentiate ourselves with our personalized service and have an overall positive impact on their lives. We pride ourselves on helping the individuals and businesses we serve become ... Read more

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Farmers Insurance Group – Why Work For Us?


Purpose-driven work, serving customers and communities in need, making people smarter so they can protect the things that matter most to them. Join a culture of service, from helping customers understand coverage options, to helping them recover when something goes wrong. Be powered by innovation, with creative thinking to imagine new ways to help customers and impact our industry. Commit to caring by donating time and resources, giving back to the communities in need. This is life at Farmers.

We Are Farmers: Proactive, Knowledgeable and Straightforward
  • Integrity: We maintain the highest ethical and professional standards and are accountable for our actions. We treat everyone respectfully and in a fair and honest manner, while complying with all applicable laws, regulations and internal policies. We care about doing the right thing, for the right reason.
     
  • Customer Centricity: We put our customers at the heart of all we do and challenge ourselves to be a customer-centered organization. We consider the customer's needs at the foundational level of all we do and strive to exceed their expectations in every interaction.

  • Sustainable Value Creation: We create and sustain value for our customers, our people and our communities. We maintain a high standard of corporate and social responsibility, dedicating our time and resources to programs that make a difference in the communities we serve.

  • Excellence: We aim for the highest quality and strive for continuous improvement. We have the courage to go where no one else has gone and see failures as an opportunity to learn and improve. We value curiosity and action. We demonstrate passion by constantly questioning the status quo to innovate and improve. We do so with fairness, diversity, trust and mutual respect.

  • Teamwork: We work together as one team focused on our vision. We collaborate and communicate openly and recognize the value diverse perspectives bring. We empower and support our people to work with a sense of urgency and adaptability, going the extra mile for the success of our team and our organization.

When you work at Farmers, you work with some pretty special people: Farmers people. We describe ourselves as members of a values-based, performance-driven learning organization. As a Farmers employee, you will be given key training in top industry methods, support for continued education, and plenty of opportunity for growth. Our employees are rewarded with a Total Rewards benefits, compensation and retirement package that recognizes performance, contributes to your future financial security.

Farmers is an equal opportunity employer and we strongly support the principles of diversity in the work place.
We live and work in a multi-cultural world and whether it is in-language, bilingual or English communication, Farmers wants to have the most effective people in the right places. Farmers’ commitment to diverse communities also extends to sponsorship and support for diverse community based organizations and events. As one of the leaders in the insurance and financial services industry Farmers realizes that diverse markets are the fastest-growing segments in the U.S. today. Part of this growth for Farmers will occur in the area of attracting talented individuals with multi-and/or bilingual skills. We encourage individuals of all backgrounds to explore our opportunities.

 

Total Rewards Benefits


Farmers offers Total Rewards, a benefits and compensation package that allows our employees to choose the benefits that work for them and their family. Total Rewards is comprised of 4 elements:

– Compensation benefits

– Health benefits

– Retirement benefits

– Work/Life benefits

 

Learn More About our Compensation & Retirement


Our compensation includes a base salary and incentive pay, as well as our spot bonus program. Compensation programs also support our pay-for-performance philosophy through Farmers innovative Short Term Incentive Plan (STIP). STIP links business performance with individual performance. STIP is an incentive amount designed to motivate, focus and reward our employees for successfully achieving specific organizational and individual performance objectives. Farmers supports saving for your retirement with a 401K with 6% company match.

Farmers Insurance Group Reviews

3.4
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Recommend to a friend
Approve of CEO
Farmers Insurance Group CEO Jeff Dailey
Jeff Dailey
825 Ratings
  • Featured Review

    Helpful (10)

    "Farmers IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Director in Woodland Hills, CA
    Current Employee - IT Director in Woodland Hills, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Farmers Insurance Group full-time (More than 8 years)

    Pros

    Great company with great people. There is a clear line of sight to the customers as well as to executive leadership. The company is focused on Customer Experience as well as Employee Engagement. What more can you ask for?

    Cons

    Like many companies there is a "Global" entity that prevents you from doing certain things.

    Advice to Management

    IT is doing well. Keep doing what you're doing.

See All 2,474 Reviews

Farmers Insurance Group Photos

Farmers Insurance Group photo of: Response team after Hurricane Harvey
Farmers Insurance Group photo of: Harvey response team
Farmers Insurance Group photo of: Volunteers after Hurricane Sandy
Farmers Insurance Group photo of: Rebuild after Hurricane Sandy
Farmers Insurance Group photo of: Farmers employees celebrate Great Place to Work certification
Farmers Insurance Group photo of: Farmers Caledonia Interns volunteer at Grand Rapids Children's Museum
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Farmers Insurance Group Interviews

Experience

Experience
53%
26%
19%

Getting an Interview

Getting an Interview
55%
16%
9%
7
5
3
1

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (37)  

    Claims Adjuster Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Farmers Insurance Group.

    Interview

    1. Application
    2. Phone interview
    3. Assessments emailed to you
    4. In-person Interview
    5. Call with job offer

    I applied online at the Farmers website on a Monday and got an email back about a phone interview less than a week later. Phone interview was about 30 minutes long and consisted of speaking about the position, salary, start date, and etc. On that call, there was probably about 5-7 behavioral questions so just be ready for examples. Once you pass that, they will schedule an in-person interview and also send you out some assessments to complete. Pretty easy typing test (tho I type a lot at my current job) along with a personality assessment and quick test that basically just verifies that you can read text and follow directions.

    The in-person interview started with about 4 of us waiting out in the lobby. They brought us back to a room and had us introduce ourselves and they went over the job that we were applying for while we were all in there. This is much different than what I have been use to but I really did like that since it gave us time to ask questions. After that, each of us were assigned to 2 people who were conducting the interview and then you were put in an office with them.

    The interview was very laid back which I enjoyed. I talked about my current position and was asked behavioral questions. Again, it's super important to have these ready. The interview lasted about 20 minutes and then I was walked back to the front. I was told that I would hear something in a week. I was super nervous when I left because they didn't have me shadow anyone, but turns out I was worried for no reason. I got a call 3 days later stating that I got the job.

    Interview Questions

    • Tell us about a time that you had to deal with a difficult customer   1 Answer
See All 679 Interviews

Farmers Insurance Group Awards & Accolades

  • Great Place to Work Certified, Great Place to Work, 2017
  • Corporate Equality Index, Corporate Equality Index (CEI), 2017
  • Insurance Industry Charitable Foundation's (IICF's) Golden Horizon Award, The Insurance Industry Charitable Foundation (IICF), 2016
  • Training Hall of Fame, Training Magazine, 2013
  • Training Top 125, Training, 2009
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