I have been working at Federated Payment Systems full-time (Less than a year)
Listens to employee concerns. Encourages workers to strive for excellence. Asks how they can improve processes. Develops employees through directed coaching and feedback. Empowers agents to do the right thing. Recognized strong performance.
Evaluates changes fully before implementing revisions to policy and procedure.
Advice to Management
Continue to be fair and consistent while adopting change quicker.
I applied online. I interviewed at Federated Payment Systems (Melville, NY) in December 2014.
It began with a phone interview covering basic questions. I was then called back for an in-person interview at their office. The hiring supervisor reviewed my skill set and career goals and asked me questions related to the work I would be performing.