Working at Fidelis Care | Glassdoor

Fidelis Care Overview

Rego Park, NY
1001 to 5000 employees
Nonprofit Organization
$2 to $5 billion (USD) per year
Excellus BlueCross BlueShield, Capital District Physicians' Health Plan, Healthfirst (New York)

Working at Fidelis Care

Fidelis Care provides quality, affordable health coverage to children and adults of all ages and at all stages of life. 1-888-FIDELIS (1-888-343-3547)

Mission: To promote health through quality, accessible care and services for all.

Fidelis Care Reviews

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Patrick J. Frawley
148 Ratings
  • "Great company, great Mission, great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY
    Positive Outlook
    Approves of CEO

    I have been working at Fidelis Care full-time (More than 5 years)


    - Very Solid and stable organization
    - Care about improving the work environment (yearly anonymous survey which is taken seriously)
    - Explosive growth and make great efforts to promote from within


    Growing pains and senior leadership is slow in implementing needed change to support the growth with proper tools for their staff

    Advice to Management

    Invest in your people and tools for them to succeed.

See All 243 Reviews

Fidelis Care Interviews



Getting an Interview

Getting an Interview




  1. Helpful (4)  

    Retention Representative Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took a week. I interviewed at Fidelis Care (New York, NY) in February 2017.


    Fidelis contacted me very quickly after I submitted my application. The HR Rep I spoke to was very knowledgeable and straightforward. Since she didn't schedule interviews, I had to wait a few days to slot my time to come in. The interview went well. I met with the HR rep, along with the department manager, and my potential supervisor. The interview lasted about an hour and a half. I was given a very detailed description of my responsibilities and felt very comfortable. Salary was not discussed, as I was told I would be speaking to the HR rep about compensation and benefits. I received a call back first thing the next day and accepted the offer a few days after negotiating a higher salary, which took 10 minutes to confirm. Everything was professional and went smoothly.

    Interview Questions

    • How did you handle a difficult situation at work?   Answer Question
    • Are you comfortable visiting strangers in their homes, in often unkempt or unhygienic conditions?   Answer Question
    • What considerations were made by oversight when deciding to advance you in your previous workplace?   Answer Question


    Salary is discussed only with the HR rep. I asked for more than I wanted, but remained flexible. I was told I could probably be met at exactly the amount I wanted (unbeknownst to the rep, obviously). The day after my interview, I was made a fair offer that I negotiated up to my desired amount with no pushback and a confirmation 10 minutes later.

See All 42 Interviews

Company Updates

  • Please join us for our Clinical Career Day on Saturday, November 12 at our Rochester Regional Office in Fairport, NY!

  • Please join us for our Rochester IT Career Day on Saturday, September 24 at our Rochester Regional Office in Fairport, NY!

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Fidelis Care Awards & Accolades

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