I have been working at Fido part-time
Good benefits. Good pay. Nice boss and staff. Well rounded training. Vacation days as well.
None. Everyone is nice.
I applied online. The process took 2 weeks. I interviewed at Fido.
First step: online registration.
One day later, I received an email telling me to follow an online test. The test included two parts. First was some stimulation of a call center representative‘s daily job, but not only focused on telecommunication issues. There were questions about banking, telecommunication and two others subjects, the main difficulty is to understand and remember what your customers have said on the line, as I was given a time limit for each question.
The seconde part was some kind of character test. They gave lots of question about decision-making and first reaction. You would never know the correct answer.
The test also included an personal information survey. You may choose not to do it. I think it would not be a problem.
Another 3 days later, I got a phone call. The recruitment agent asked me some questions about myself, and then made a phone interview. I was asked about ten questions, like "why would you like to work with Fido?" "What would be your advantage to do this job?" and "What's your salary expectation?" After all this, the agent told me that a final decision would be made by the manager and I would get a phone or email notice. But nothing came. I got the failure result by myself via online quote. Not a good experience.
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