Working at Fido | Glassdoor

Fido Overview

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www.fido.ca
Montreal, QC (Canada)
1001 to 5000 employees
Unknown
Subsidiary or Business Segment
Telecommunications
$500 million to $1 billion (USD) per year
Unknown

Fido Reviews

3.2
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Recommend to a friend
Approve of CEO
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Fadel Chbihna
21 Ratings
  • "Sales Associate"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fido part-time

    Pros

    Good benefits. Good pay. Nice boss and staff. Well rounded training. Vacation days as well.

    Cons

    None. Everyone is nice.

See All 98 Reviews

Fido Interviews

Interview Experience

Interview Experience
63%
36%
0%

Getting an Interview

Getting an Interview
60%
26%
13%

Interview Difficulty

2.5
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Service Consultant Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Fido.

    Interview

    First step: online registration.
    One day later, I received an email telling me to follow an online test. The test included two parts. First was some stimulation of a call center representative‘s daily job, but not only focused on telecommunication issues. There were questions about banking, telecommunication and two others subjects, the main difficulty is to understand and remember what your customers have said on the line, as I was given a time limit for each question.
    The seconde part was some kind of character test. They gave lots of question about decision-making and first reaction. You would never know the correct answer.
    The test also included an personal information survey. You may choose not to do it. I think it would not be a problem.

    Another 3 days later, I got a phone call. The recruitment agent asked me some questions about myself, and then made a phone interview. I was asked about ten questions, like "why would you like to work with Fido?" "What would be your advantage to do this job?" and "What's your salary expectation?" After all this, the agent told me that a final decision would be made by the manager and I would get a phone or email notice. But nothing came. I got the failure result by myself via online quote. Not a good experience.

    Interview Questions

See All 26 Interviews

Fido Awards & Accolades

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