Working at FieldEdge | Glassdoor

FieldEdge Overview

Fort Myers, FL
51 to 200 employees
1980
Company - Private
Computer Hardware & Software
$10 to $25 million (USD) per year
FieldEdge, previously known as dESCO, is the leading provider of field service management software to the mechanical contractor market in North America. FieldEdge has helped thousands of service-based organizations increase sales performance and overall workforce productivity by ... Read more

Mission: Our mission is to delight Customers and provide the best service management software to help make contractors successful.

Our vision is to be the recognized leader in the Service Management Software Industry for Mechanical ... Read more


Glassdoor Awards

Best Places to Work: 2018 (#14)

Company Updates

  • We’ve been featured in a Glassdoor eBook that celebrates Best Places to Work companies and their success stories! Click below to see more.

    FieldEdge is in Glassdoor's Best Places to Work Success Stories Feature | FieldEdge (formerly dESCO)

    We've been featured in a Glassdoor eBook that celebrates Best Places to Work companies and their success stories! Just like FieldEdge, other companies featured in this eBook are first time winners and show you that there's no secret ingredient behind a winning company - it is simply about recognizing the good and the bad and working together with your employees to make your company culture the best it can be.

  • When you join the team at FieldEdge, you enter a fast-paced, hyper growth company that is the definition of work hard, play hard. Learn more about our culture and why employees enjoy working on FieldEdge!

    http://glassdoor.com/slink.htm?key=vQJto

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FieldEdge – Why Work For Us?


This FieldEdge family is like no other.

FieldEdge consists of the most supportive, talented, hardworking and kind-hearted individuals. We support each other during work hours, and have a ton of fun together outside of work! We have a culture of quickly acknowledging flaws and focusing on individual and team improvement. We are not afraid to lay out our weaknesses on the table and work together to become better. The people here genuinely care about the company and take ownership to help improve our culture – a lot of the best events and ideas come from the employees themselves! 


If this aligns with who you are, check out our Careers page for current openings!


Our mission of delighting our customers and providing the world’s best service management software motivates and unites us.

We are inspired by our customers in the field services management industry who put their blood, sweat and tears into their businesses and we work hard to provide them the best service management software to help their businesses succeed.

By contractors for contractors. Since 1979

This isn’t our first rodeo. Over three decades ago we invented field service software to run our own HVAC contracting business. dESCO grew from there, to 30,000+ users. Now, we’ve built the ideal product from the ground up, made it accessible from anywhere on web and mobile, and renamed it FieldEdge. Here’s our story.

Guts and a phone booth

Our original founders George and Glenn Slay were HVAC contractors and fearless entrepreneurs. Before they even had an office, George called Carrier from a phone booth and sold them on giving his small company Island Aire a rep contract. And that’s where it all began. The first users’ meeting was held in 1979. In the photo, George and Glen Slay are in the back row.

Compressors by day, computers by night

The founders personally serviced customers during the day and at night, wrote software that would help them get a handle on their rapidly expanding business. Fellow service contractors got wind of this and wanted the same kind of software help. So Island Aire started a new division, Coastal Computer Corporation, to sell the industry’s first service software system.

More bang for the buck, on every platform

Competitors saw opportunity and entered the market, but we always stayed a step ahead.

  • When all the systems in the 80’s were on DOS requiring expensive five- or six-figure hardware, we converted to the FIOS platform so contractors could digitize at a fraction of the cost.
  • When Windows became a less expensive way to go, we redesigned our product once again.
  • We were first with an electronic dispatch board in the mid 90’s.
  • We were among the first to offer an affordable mobile solution in the early 2000’s
  • Now we’re at the cutting edge again with FieldEdge, combining the dESCO legacy with the latest cloud-based technology
From dESCO to FieldEdge

In the mid 1990’s, Dean Schreiner, who started with the company as service manager, bought out the Slays and renamed the company dESCO after his initials: Dean Egon Schreiner. Evolving based on what our customers told us they needed, dESCO’s system became the national leader, the most comprehensive and versatile service package on the market, with complete QuickBooks integration. A new management team purchased the company in 2015 to keep us growing and evolving. Some of our oldest ESC systems, in place for 20 years, continue to work and we continue to support them. Island Aire has continued to be a customer all along, and helped test and refine the new FieldEdge.


The FieldEdge Advantage

At FieldEdge, we work hard to find the best people, invest in and grow them once they are here, and, ultimately, ensure they are happy. Our core value of caring deeply is the key to this mission. We think our people are awesome, so we created the FieldEdge Advantage—our way of being awesome right back.

Make Your Next Career Move

FieldEdge is shaping the future of field services, and we’re looking for talented, committed individuals to join our team as we continue our extraordinary growth trajectory. At FieldEdge, you can find a home for your ideas and talents while helping us make a difference in the lives of home service contractors everywhere.

FieldEdge Reviews

4.8
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Recommend to a friend
Approve of CEO
FieldEdge Co-CEOs Rameez Ansari and Steve Lau
Rameez Ansari and Steve Lau
53 Ratings
  • "Sales Development Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Development Representative in Atlanta, GA
    Current Employee - Sales Development Representative in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FieldEdge full-time (Less than a year)

    Pros

    Leadership - awesome training, really hands on to try to make you better and be successful if you show that you have a strong work ethic.

    Atmosphere - it really is addicting and contagious. Not like anything I’ve been apart of before.

    Cons

    I wouldn’t really put anything down as a major Con in working at FieldEdge. There are certain things that could be streamlined in the work process but I know that’s being worked on.

    Advice to Management

    Keep up what you’re doing. Don’t lose the close relationship aspect of the business as we grow. The communication from management and the SDRs is amazing right now and keeping this kind of communication is going to keep that respect and trust moving forward.

See All 73 Reviews

FieldEdge Photos

FieldEdge photo of: Annual Beach Party!
FieldEdge photo of: Relaxing massage in the office!
FieldEdge photo of: Our ATL team volunteering with Trees Atlanta!
FieldEdge photo of: Volunteering at the Gulf Coast Humane Society for National Volunteer Week!
FieldEdge photo of: 4th Annual Summer Party!
FieldEdge photo of: Boat trip ft. FieldEdge koozie!
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FieldEdge Interviews

Experience

Experience
77%
4%
19%

Getting an Interview

Getting an Interview
46%
27%
9%
9
9

Difficulty

3.4
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (7)  

    Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at FieldEdge.

    Interview

    What a stimulating experience! This was not one of those surface interviews where I go in to shake some hands and recite my skit. The management team here tries to really understand who they're hiring, so get ready to talk about uncomfortable things like your true weaknesses, and what really motivates you in life. In return, they are fully upfront about the opportunities and challenges in the role.

    Interview Questions

    • Why should we hire you over the next candidate?   1 Answer
See All 26 Interviews

FieldEdge Awards & Accolades

  • People's Choice Stevie® Awards for Favorite Customer Service, Stevie Awards, 2016
  • People's Choice Stevie® Awards for Favorite Customer Service, Stevie Awards, 2017
  • Favorite New Cloud Application Software!, People's Choice Stevie Award, 2017
  • Inc. 5000 Fastest Growing Companies, Inc. Magazine, 2017
  • Atlanta's Best Places to Work, The Atlanta Business Chronicle, 2017
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Pledges & Certifications

Career Advancement Program

Helping employees "upskill" into higher-paying positions

First Job Programs

Maintain entry-level hiring and career development programs to give people career starts

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