Working at Firestone Complete Auto Care | Glassdoor

Firestone Complete Auto Care Overview

Bloomingdale, IL
5001 to 10000 employees
1926
Subsidiary or Business Segment
Auto Repair & Maintenance
Unknown / Non-Applicable
With over 1,600 stores and growing by more than 50 new stores each year, we are the largest provider of automotive services and tires in the world. With over 100 years of success, we are the industry leader.

Our continued growth relies on selecting the best ... Read more

Company Updates

  • We’re helping Maplewood High School students gain experience and get ready for the future by supporting their Automotive Training program. The classroom is a simulated Firestone Complete Auto Care store and Bridgestone teammates volunteer and assist with the ASE- certified curriculum. Students who complete the program can graduate as licensed technicians. #BeBridgestone

  • Bridgestone Retail is committed to providing development opportunities for our teammates. We are extremely excited to announce the new Applied Leadership program created in tandem between MTSU and Bridgestone Americas http://glassdoor.com/slink.htm?key=vIS07

    MTSU offers new workplace leadership program

    MURFREESBORO, Tenn. - Middle Tennessee State University is offering leadership training to adult learners already in the workforce. Each of four certificates offered in the Applied Leadership program requires two, 7-week online courses and a 1-week intensive training on campus. The certificates are in leadership theory; communication and problem solving; leading teams; and leading people and managing change.

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Firestone Complete Auto Care – Why Work With Us?


With over 1,600 stores and growing by more than 50 new stores each year, we are the largest provider of automotive services and tires in the world. With over 100 years of success, we are the industry leader.

Our continued growth relies on selecting the best people to lead our organization in all areas. From college graduates just beginning their careers in retail management, to experienced customer service professionals who care for our customers, to skilled technicians who can diagnose, repair and maintain even the most advanced vehicles on the road, our success depends on our teammates.

We have over 26 leading benefits and privileges. One of our strengths is found in our commitment to serve a diverse customer population with a diverse group of teammates.

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                          OUR VISION

          To be ranked among the most
      admired customer service companies
               by the end of the decade.

                      OUR PURPOSE

          To be the most trusted provider
             of automotive care in every
                neighborhood we serve.



WHAT IS VISION 2020?

VISION 2020 is BSRO's long-term strategic plan and a road map that will
guide us on our journey to become a world-class customer service provider.
VISION 2020 was introduced in June 2014, implemented in
October 2014, and it's the way we do business today.

WHAT DOES VISION 2020 MEAN FOR YOU?

At the store level, VISION 2020 is all about the BOSS - building a relationship
with them and providing the kind of service that transforms them from
one-time transactions into lifetime customers.

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When you are an automotive technician, you’re in the middle of the action, using your technical training, personal experience, and troubleshooting skills to get a job done right. Put your automotive passion to work at Bridgestone Retail Operations. We have auto technician jobs nationwide for:

  • Lead Technicians
  • Master Technicians
  • Entry-Level Technicians
  • Tire Maintenance Technicians

If you know your stuff, then show off your talents by joining Bridgestone Retail Operations. Our jobs are a path to a fulfilling career - we’ll provide the training you need to become a master mechanic or a service manager. To see the automotive technician jobs near you, sign up for our Talent Network. You can apply online to any of our Firestone Complete Auto Care, Tires Plus, ExpertTire, or Wheel Works, locations.

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Bridgestone Retail Operations has outstanding job opportunities that combine automotive service with customer service! Our retail sales positions are perfect for energetic people with an interest in automotive parts or service who enjoys putting smiles on customers’ faces.

With thousands of retail locations nationwide, you can find the job you’ve been looking for at Firestone Complete Auto Care, Tires Plus, Hibdon Tires Plus, or Wheel Works. Our sales associate positions will put you on the path to a rewarding career in retail management, automotive maintenance, or auto sales.

You’ll enjoy excellent benefits, privileges, and growth opportunities. Learn from the leader in the automotive service industry – get started by joining the Bridgestone Retail Operations Talent Network now.


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Bridgestone Retail Operations is a leader in auto maintenance – with thousands of retail locations across America including Firestone Complete Auto Care, Tires Plus, Wheel Works and Hibdon Tires Plus. If you enjoy the automotive industry and want an exciting career in retail management, start your engine revving at Bridgestone Retail Operations.

We offer a Store Manager Trainee program that will teach you everything you need to know to run a successful store. From operations to merchandizing and promotion, you will be ready for any challenge that comes your way. As a successful manager, you can grow into higher levels of retail management which opens doors to other challenging career opportunities.

If you have experience as an assistant manager or a store manager or a degree in Business which is preferred, join our Talent Network. Get your career started. Apply now for the management jobs at Bridgestone Retail.



Firestone Complete Auto Care Reviews

  • Featured Review

    Helpful (1)

    "More than I ever thought"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Manager in Covington, KY
    Current Employee - Service Manager in Covington, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Firestone Complete Auto Care full-time (Less than a year)

    Pros

    So much room to grow, I thought spending 30 years in a different profession would hold me to a counter person for a long time. There is so much encouragement to grow it is sometimes overwhelming. The support you have behind you to learn and move up is by far something you do not see in corporate America any longer.

    Cons

    I have not yet found a reason to dislike my job, my team or the idea of working for Bridgestone/Firestone. If great benefits/great pay is not for you then by all means don't apply here. Bridgestone will absorb you into there word and if you are at the very least 'ALL IN" then you will run forward into a great career - My only con is that i didn't do this much much sooner in my age.

    Advice to Management

    Thank you for all you do for us who are part of your team! And thank you for giving me that opportunities you have.

See All 900 Reviews

Firestone Complete Auto Care Photos

Firestone Complete Auto Care photo of: Showroom
Firestone Complete Auto Care photo of: fdsgasdfg
Firestone Complete Auto Care photo of: Firestone Complete Auto Care 6 minutes drive to the west of West Haven sleep apnea center Shore Dental Care
Firestone Complete Auto Care photo of: Poorly Maintained
Firestone Complete Auto Care photo of: Lockhart Firestone
Firestone Complete Auto Care photo of: lifted burban we got in
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Firestone Complete Auto Care Interviews

Experience

Experience
61%
22%
17%

Getting an Interview

Getting an Interview
60%
17%
8%
7
4
4

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Service Manager Interview

    Anonymous Employee in Orlando, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at Firestone Complete Auto Care (Orlando, FL) in September 2019.

    Interview

    Very open and informative. I was clearly told what was to be expected of me and what was needed. I was asked what I could do to help and what I would foresee that may need to get to my goals and the company goals. I was shown the support structure in place and was offered any extra assistance along the way.

    Interview Questions

    • What was my end game. What did I want out of the company?   Answer Question
See All 154 Interviews

Firestone Complete Auto Care Awards & Accolades

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