Working at Firestone Complete Auto Care | Glassdoor

Firestone Complete Auto Care Overview

Bloomingdale, IL
5001 to 10000 employees
1926
Subsidiary or Business Segment
Construction, Repair & Maintenance
Unknown / Non-Applicable
With over 1,600 stores and growing by more than 50 new stores each year, we are the largest provider of automotive services and tires in the world. With over 100 years of success, we are the industry leader.

Our continued growth relies on selecting the best ... Read more

Company Updates

  • Bridgestone Retail is committed to providing development opportunities for our teammates. We are extremely excited to announce the new Applied Leadership program created in tandem between MTSU and Bridgestone Americas http://glassdoor.com/slink.htm?key=vIS07

    MTSU offers new workplace leadership program

    MURFREESBORO, Tenn. - Middle Tennessee State University is offering leadership training to adult learners already in the workforce. Each of four certificates offered in the Applied Leadership program requires two, 7-week online courses and a 1-week intensive training on campus. The certificates are in leadership theory; communication and problem solving; leading teams; and leading people and managing change.

  • It takes a lot of hard work and dedication to be a champion. During this year's Indy 500 we celebrate 100 years of inovation and winning on Firestone tires. http://glassdoor.com/slink.htm?key=vIxbL

    Firestone's winning Indianapolis 500 history parallels that of Indianapolis Motor Speedway

    Firestone's winning Indianapolis 500 history parallels that of Indianapolis Motor Speedway

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Firestone Complete Auto Care – Why Work For Us?


With over 1,600 stores and growing by more than 50 new stores each year, we are the largest provider of automotive services and tires in the world. With over 100 years of success, we are the industry leader.

Our continued growth relies on selecting the best people to lead our organization in all areas. From college graduates just beginning their careers in retail management, to experienced customer service professionals who care for our customers, to skilled technicians who can diagnose, repair and maintain even the most advanced vehicles on the road, our success depends on our teammates.

We have over 26 leading benefits and privileges. One of our strengths is found in our commitment to serve a diverse customer population with a diverse group of teammates.

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                          OUR VISION

          To be ranked among the most
      admired customer service companies
               by the end of the decade.

                      OUR PURPOSE

          To be the most trusted provider
             of automotive care in every
                neighborhood we serve.



WHAT IS VISION 2020?

VISION 2020 is BSRO's long-term strategic plan and a road map that will
guide us on our journey to become a world-class customer service provider.
VISION 2020 was introduced in June 2014, implemented in
October 2014, and it's the way we do business today.

WHAT DOES VISION 2020 MEAN FOR YOU?

At the store level, VISION 2020 is all about the BOSS - building a relationship
with them and providing the kind of service that transforms them from
one-time transactions into lifetime customers.

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When you are an automotive technician, you’re in the middle of the action, using your technical training, personal experience, and troubleshooting skills to get a job done right. Put your automotive passion to work at Bridgestone Retail Operations. We have auto technician jobs nationwide for:

  • Lead Technicians
  • Master Technicians
  • Entry-Level Technicians
  • Tire Maintenance Technicians

If you know your stuff, then show off your talents by joining Bridgestone Retail Operations. Our jobs are a path to a fulfilling career - we’ll provide the training you need to become a master mechanic or a service manager. To see the automotive technician jobs near you, sign up for our Talent Network. You can apply online to any of our Firestone Complete Auto Care, Tires Plus, ExpertTire, or Wheel Works, locations.

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Bridgestone Retail Operations has outstanding job opportunities that combine automotive service with customer service! Our retail sales positions are perfect for energetic people with an interest in automotive parts or service who enjoys putting smiles on customers’ faces.

With thousands of retail locations nationwide, you can find the job you’ve been looking for at Firestone Complete Auto Care, Tires Plus, Hibdon Tires Plus, or Wheel Works. Our sales associate positions will put you on the path to a rewarding career in retail management, automotive maintenance, or auto sales.

You’ll enjoy excellent benefits, privileges, and growth opportunities. Learn from the leader in the automotive service industry – get started by joining the Bridgestone Retail Operations Talent Network now.


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Bridgestone Retail Operations is a leader in auto maintenance – with thousands of retail locations across America including Firestone Complete Auto Care, Tires Plus, Wheel Works and Hibdon Tires Plus. If you enjoy the automotive industry and want an exciting career in retail management, start your engine revving at Bridgestone Retail Operations.

We offer a Store Manager Trainee program that will teach you everything you need to know to run a successful store. From operations to merchandizing and promotion, you will be ready for any challenge that comes your way. As a successful manager, you can grow into higher levels of retail management which opens doors to other challenging career opportunities.

If you have experience as an assistant manager or a store manager or a degree in Business which is preferred, join our Talent Network. Get your career started. Apply now for the management jobs at Bridgestone Retail.



Firestone Complete Auto Care Reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Damien Harmon
9 Ratings
  • "its all fun and games until..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Service Technician in Colorado Springs, CO
    Current Employee - General Service Technician in Colorado Springs, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Firestone Complete Auto Care full-time (Less than a year)

    Pros

    good environment overall its a good company

    Cons

    rude employees and or managers. ridiculous standards. and very strict time limits...

    Advice to Management

    understand that your techs absolutely hate getting handed more than one at most two work orders at once.

See All 630 Reviews

Firestone Complete Auto Care Photos

Firestone Complete Auto Care photo of: Showroom
Firestone Complete Auto Care photo of: Lockhart Firestone
Firestone Complete Auto Care photo of: lifted burban we got in
Firestone Complete Auto Care photo of: nice tundra for an oil change
Firestone Complete Auto Care photo of: just to show you the variety of vehicles you work on
Firestone Complete Auto Care photo of: Infront of the store
See All PhotosSee All

Firestone Complete Auto Care Interviews

Experience

Experience
57%
23%
19%

Getting an Interview

Getting an Interview
59%
17%
7%
5
5
4

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy
  1.  

    Auto Technician Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Firestone Complete Auto Care.

    Interview

    It was fairly easy. They were desperate for technicians and after being a tech at 2 dealerships, I basically got the job once I submitted my application in person. The interview was not professional. I was basically asked what I know and interviews for maybe 5 minutes and then sent immediately to get drug tested and started the next day. Was the shortest interview I've ever encountered

    Interview Questions

    • What are you comfortable doing?   1 Answer
See All 131 Interviews

Firestone Complete Auto Care Awards & Accolades

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