Working at Firestone Complete Auto Care | Glassdoor

Firestone Complete Auto Care Overview

Bloomingdale, IL
5001 to 10000 employees
Subsidiary or Business Segment
Auto Repair & Maintenance
Unknown / Non-Applicable
With over 1,600 stores and growing by more than 50 new stores each year, we are the largest provider of automotive services and tires in the world. With over 100 years of success, we are the industry leader.

Our continued growth relies on selecting the best ... Read more

Company Updates

  • Bridgestone Retail is committed to providing development opportunities for our teammates. We are extremely excited to announce the new Applied Leadership program created in tandem between MTSU and Bridgestone Americas

    MTSU offers new workplace leadership program

    MURFREESBORO, Tenn. - Middle Tennessee State University is offering leadership training to adult learners already in the workforce. Each of four certificates offered in the Applied Leadership program requires two, 7-week online courses and a 1-week intensive training on campus. The certificates are in leadership theory; communication and problem solving; leading teams; and leading people and managing change.

  • It takes a lot of hard work and dedication to be a champion. During this year's Indy 500 we celebrate 100 years of inovation and winning on Firestone tires.

    Firestone's winning Indianapolis 500 history parallels that of Indianapolis Motor Speedway

    Firestone's winning Indianapolis 500 history parallels that of Indianapolis Motor Speedway

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Firestone Complete Auto Care – Why Work For Us?

With over 1,600 stores and growing by more than 50 new stores each year, we are the largest provider of automotive services and tires in the world. With over 100 years of success, we are the industry leader.

Our continued growth relies on selecting the best people to lead our organization in all areas. From college graduates just beginning their careers in retail management, to experienced customer service professionals who care for our customers, to skilled technicians who can diagnose, repair and maintain even the most advanced vehicles on the road, our success depends on our teammates.

We have over 26 leading benefits and privileges. One of our strengths is found in our commitment to serve a diverse customer population with a diverse group of teammates.



                          OUR VISION

          To be ranked among the most
      admired customer service companies
               by the end of the decade.

                      OUR PURPOSE

          To be the most trusted provider
             of automotive care in every
                neighborhood we serve.


VISION 2020 is BSRO's long-term strategic plan and a road map that will
guide us on our journey to become a world-class customer service provider.
VISION 2020 was introduced in June 2014, implemented in
October 2014, and it's the way we do business today.


At the store level, VISION 2020 is all about the BOSS - building a relationship
with them and providing the kind of service that transforms them from
one-time transactions into lifetime customers.


When you are an automotive technician, you’re in the middle of the action, using your technical training, personal experience, and troubleshooting skills to get a job done right. Put your automotive passion to work at Bridgestone Retail Operations. We have auto technician jobs nationwide for:

  • Lead Technicians
  • Master Technicians
  • Entry-Level Technicians
  • Tire Maintenance Technicians

If you know your stuff, then show off your talents by joining Bridgestone Retail Operations. Our jobs are a path to a fulfilling career - we’ll provide the training you need to become a master mechanic or a service manager. To see the automotive technician jobs near you, sign up for our Talent Network. You can apply online to any of our Firestone Complete Auto Care, Tires Plus, ExpertTire, or Wheel Works, locations.


Bridgestone Retail Operations has outstanding job opportunities that combine automotive service with customer service! Our retail sales positions are perfect for energetic people with an interest in automotive parts or service who enjoys putting smiles on customers’ faces.

With thousands of retail locations nationwide, you can find the job you’ve been looking for at Firestone Complete Auto Care, Tires Plus, Hibdon Tires Plus, or Wheel Works. Our sales associate positions will put you on the path to a rewarding career in retail management, automotive maintenance, or auto sales.

You’ll enjoy excellent benefits, privileges, and growth opportunities. Learn from the leader in the automotive service industry – get started by joining the Bridgestone Retail Operations Talent Network now.


Bridgestone Retail Operations is a leader in auto maintenance – with thousands of retail locations across America including Firestone Complete Auto Care, Tires Plus, Wheel Works and Hibdon Tires Plus. If you enjoy the automotive industry and want an exciting career in retail management, start your engine revving at Bridgestone Retail Operations.

We offer a Store Manager Trainee program that will teach you everything you need to know to run a successful store. From operations to merchandizing and promotion, you will be ready for any challenge that comes your way. As a successful manager, you can grow into higher levels of retail management which opens doors to other challenging career opportunities.

If you have experience as an assistant manager or a store manager or a degree in Business which is preferred, join our Talent Network. Get your career started. Apply now for the management jobs at Bridgestone Retail.

Firestone Complete Auto Care Reviews

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Recommend to a friend
Approve of CEO
Firestone Complete Auto Care President Joe Venezia
Joe Venezia
23 Ratings
  • "Service manager"

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Firestone Complete Auto Care full-time


    Company really cares for its employee.


    Work hours are scheduled long.

See All 721 Reviews

Firestone Complete Auto Care Photos

Firestone Complete Auto Care photo of: Showroom
Firestone Complete Auto Care photo of: Poorly Maintained
Firestone Complete Auto Care photo of: Lockhart Firestone
Firestone Complete Auto Care photo of: lifted burban we got in
Firestone Complete Auto Care photo of: nice tundra for an oil change
Firestone Complete Auto Care photo of: just to show you the variety of vehicles you work on
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Firestone Complete Auto Care Interviews



Getting an Interview

Getting an Interview





    Manager of Tire Sales Interview

    Anonymous Interview Candidate
    Declined Offer
    Negative Experience
    Easy Interview


    I applied through an employee referral. The process took 1 day. I interviewed at Firestone Complete Auto Care.


    First, I was quizzed on my knowledge of various systems on a car. Then I was asked why I want to be in the industry. I have experience and I just wanted to get back in because it is truly something I loved and challenged me. I have experience managing an entire shop so the position I interviewed for was actually a step down. I was asked about my current salary information, which was inappropriate as I should have been asked what my desired salary would be. I was agreeable and answered. I was told that Firestone "can't pay more than $XX/hour due to the size of the company and to prevent lawsuits for unequal pay". I thought that was a strange response, as just saying the highest pay for the position is $XX. Basically I would have to start much lower salary than where I work now, drive twice as far, and work weekends all the time, and work up to 48 hours a week. As any sales position they try to discuss bonuses and "spifs" to try and make it sound like you'll get much more than your base salary, and I already know how that works out. Another tactic they use is saying about how quickly you can move up and how others in the same position made the same salary as higher positions at other competitors. I told the interviewer I would need a week to make a thorough decision after being offered a position on the spot (strange for a large corporation). I was pressured into giving an answer on the spot and I said I'll have an answer by tomorrow. I called back and told the interviewer I can't afford to take the pay cut and declined. I was told "you're missing out on a great company" which I felt was extremely unprofessional and left a bad taste in my mouth. An hour later I got a call back offering me my current salary! Now I feel like this is the company and management you have to strong arm to get your way which is not the type of people I want to work for. Once you're hired, anything you want you're probably out of luck unless you threaten to quit.

    Interview Questions

    • Describe the A/C system of a vehicle   1 Answer
See All 142 Interviews

Firestone Complete Auto Care Awards & Accolades

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