Working at First Advantage | Glassdoor

First Advantage Overview

Atlanta, GA
1001 to 5000 employees
2003
Company - Private
Business Services
$100 to $500 million (USD) per year
First Advantage provides comprehensive background screening, identity and information solutions that give employers and housing providers access to actionable information that results in faster, more accurate people decisions. With an advanced global technology platform and ... Read more

Mission: Transform the way our clients manage their people and partner trust decisions.

Company Updates

  • Liar, liar. How many exaggerate on resumes? We asked and will tell! Interested? Sign up for the webinar to learn more. http://glassdoor.com/slink.htm?key=vIT9X

    Event Registration (EVENT: 1021365 - SESSION: 1)

    Michael is a highly accomplished executive with particular expertise in helping organizations achieve the highest return on their investment in human capital. Michael's background includes significant experience in both corporate and consulting environments across a variety of industries. Prior to First Advantage he was Chief Human Resources Officer for Wolters Kluwer.

  • Consumers on the street video! http://glassdoor.com/slink.htm?key=vITuV

    First Advantage: Consumers on the Street Video: Do consumers really embrace background screening?

    In many countries, conducting pre-employment background checks has become the norm for employers, leasing companies and volunteer organizations. But how does the person who receives the background check, the consumer or applicant, really feel about it? We asked and will tell.

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First Advantage – Why Work For Us?


Work with the industry leader

At First Advantage, our employees are not just assets. They are the heart of what we do. 

Bring your talent and skill to a place where you are a true, contributing member of a high-functioning team, working for a global leader in the industry. With offices throughout North America, EMEA and Asia Pacific, we are always looking for high-caliber professionals who will give our clients the care they deserve, backed by the strength of our years of expertise and complete suite of talent acquisition solutions.

If you're looking for an exciting work environment that encourages creativity, initiative and professional growth, then we want to hear from you! 



Make finding and retaining the right people easier with First Advantage. Our industry-leading screening searches and services provide the insights to reduce your risk while dramatically improving the quality of your talent and the reliability of your renters.

Consider the advantages:

• We help you protect your organization’s reputation by keeping you compliant and identifying risk associated with the individuals you screen.

• Our products are supported by service excellence, compliance updates and best practices allowing you to drive efficiencies into your screening process.

• We lead the industry with global data access and advanced analytics to help you make the right decisions.

As the trusted partner of over 45,000 organizations worldwide, we at First Advantage provide easy-to-understand background screening results so you can confidently make decisions about prospective employees, vendors and renters. Not only does this safeguard your brand, but you also arrive at dramatically better background insights – insights you can rely on. It’s time to partner with First Advantage.

Now in 25 locations, 12 countries and conducting over 23 million international background screens annually. We are your First Advantage.

Our first employee Take a Break session in Atlanta with the First Advantage Chief Financial Officer. King of Pops provided the yummy treats while the CFO gave some remarks and opened it up for employee questions. Employees enjoyed a treat, chatted with execs and got to know colleagues.

First Advantage Reviews

2.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Scott Staples
4 Ratings
  • "Communication Please!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Success Manager
    Current Employee - Senior Customer Success Manager
    Neutral Outlook
    Approves of CEO

    I have been working at First Advantage full-time (More than a year)

    Pros

    Flexibility, ability to work from home, PTO

    Cons

    Lack of support, inconsistent communication, Poor response time for escalations, notorious for lay-offs/cut backs every 6 months, outdated backend processes

    Advice to Management

    Consistent communication from up the chain is crucial for employees to feel any sort of security in an ever changing company. Processes need to be updated and streamlined to allow for faster responses to clients across the board. Inter-departmental communication is extremely broken and there needs to be solid lines of dialogue between all departments not just on a management level but more on the front line. We know there are changes coming to make things better but share the plan with your teams. That would go a long way in settling some solid performers who no longer feel a sense of security in their jobs and are considering jumping ship.

See All 330 Reviews

First Advantage Photos

First Advantage photo of: First Advantage Headquarters
First Advantage photo of: First Advantage Headquarters
First Advantage photo of: Customer Event
First Advantage photo of: Everybody Wins! Employee Volunteer Program
First Advantage photo of: Singapore Event
First Advantage photo of: APAC Event
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First Advantage Interviews

Experience

Experience
48%
28%
23%

Getting an Interview

Getting an Interview
28%
24%
20%
12
8
6

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Senior Account Manager Interview

    Anonymous Interview Candidate in Atlanta, GA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. I interviewed at First Advantage (Atlanta, GA) in July 2017.

    Interview

    Quick and to the point. Had to do a presentation, business review. They drill you about being "strategic" and be prepared to tell them a time when......about 10 of these type questions.

    Interview Questions

See All 56 Interviews

First Advantage Awards & Accolades

  • Best Background Check Services(1), Biz Brain, 2015
  • 100 Fastest Growing Companies, Fortune, 2008

Work at First Advantage? Share Your Experiences

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