Mission: Our mission is to provide advanced Technology Driven Payments to our merchants and partners.
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First American Payment Systems was founded in 1990 by Neil Randel, a veteran of the merchant account services industry, At that time, providing payment solutions to businesses required multiple merchant service providers. Mr. Randel, now CEO, envisioned First American providing a broad suite of solutions to businesses from a single source; and he began building the company with that mission.
Over the next twenty-five years, Mr. Randel assembled payment solutions, through internal development and acquisition, to establish First American as the single-source merchant service provider of payment solutions for small and mid-sized businesses. His vision is exemplified today with an in-house product and service suite, proprietary back-end settlement platform, and a full-service, award-winning support center that services over 210,000 businesses throughout the United States and internationally.
First American not only serves the domestic U.S. Market with payment solutions and merchant account services, but also provides global solutions in over 40 countries across a wide variety of industries. In addition to a host of solutions for industries such as restaurants, retail and service businesses, First American provides customized payment solutions tailored for multiple industries including Government, Nonprofits, Healthcare, Call Centers, E-commerce and more.
First American is a payment technology company with over 25 years in business. We provide payment and commerce solutions to over 210,000 customers including SMBs as well as large enterprises throughout North America. We partner with Independent Software Vendors (ISV’s), Independent Sales Offices (ISO), Value Added Resellers (VARS) and banks throughout the United States. Through our robust suite of payment solutions to our award winning 24/7 customer service center, we have a solution for any payment processing need.
First American is conveniently located in the Dallas/Fort Worth metroplex. In the heart of downtown Fort Worth and within steps of the prestigious Sundance Square, we enjoy views of both historic landmarks as well as the newly renovated downtown cityscape. Limitless choices of shopping, dining, and entertainment are all in our backyard.
We remain and continue to experience exponential growth over our 25+ year history because of the efforts of each individual employee. This is the foundation in which First American was built and continues as our mantra today. Each person is not just a face in the crowd, but a working partner contributing to the daily and overall success of the company and our customers. We reward our employees through a variety of incentives, from discount programs to tenure award appreciation gifts.
As much as we value our employees, we value the community that surrounds us. With annual participation in fundraising for organizations like the Jewel Charity at Cooks Children's Hospital and Tarrant Area Food Bank, we believe it is right to give back and give generously.
We believe in building careers, but also relationships that last.
Come, begin your journey with us.
I have been working at First American Payment Systems (More than 5 years)
Great benefits and extra perks that the H/R team bring so employees. Fast-paced environment, so there is never a dull moment. The payments processing industry is ever changing and this leads to great opportunities to grow professionally.
Sometimes the pace gets exhausting, but that's why we have vacation days, right? Communication to support staff is a bit lacking.
Advice to Management
Communicate to lower level employees more often and with meaningful information, let them see you and hear some of the innovative ways the business is making its claim in the industry.
I applied through an employee referral. The process took 2 weeks. I interviewed at First American Payment Systems (Fort Worth, TX) in June 2015.
Imerviewed with Vp and supervisor. Explained job and left room for questions. Vp kept stating that i was applying for specialist role and that there is no room for advancement at least 3 times. . also indicated with bonus that everyone meets except 2 employees missesd 1 month over past year would get me closer to asking salary. I was taught never calculate bonus with salary because its not guaranteed but after hearing it numerous times i did ask more questions on it since clearly its part of salary. I was told its possible for me to make close ti supervisor but probably not because shes been there awhile. MY THOUGHT IS YOU ARE NOT MAKING SENSE, YOU STATE THAT IM APPLYING FOR SPECIALIST AND. THAT THERE IS NO ROOM TO GROW IN THAT DEPARTMENT. So why the comparison with the supervisor? They dont call you back when they state they will.